Guests
All properties in Moena, Trentino-Alto Adige, Italy

Hotel Cristallo

3-star ski-in/ski-out hotel with spa, near Dolomites

  • Free continental breakfast, free WiFi, and free parking

Image gallery

  • Property Grounds
  • Property Grounds
  • Superior Double or Twin Room - Children’s Theme Room
  • Living Area
  • Property Grounds
Property Grounds. Image 1 of 36.
1 / 36Property Grounds
Sen Pelegrin 22, Moena, 38035, TN, Italy
9.0.Superb.
  • All was good.only wellnes is italy type.p

    Jan. 19, 2019

See all 2 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Free children's club

For families

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • Dolomites - 1 min walk
  • Three Valleys Ski Area - 1 min walk
  • Lake San Pellegrino - 2 min walk
  • Col Margherita Cable Car - 13 min walk
  • Biois Valley - 2.7 mi / 4.4 km
  • World War I Trenches and Monument - 3.2 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Superior Double or Twin Room
  • Superior Triple Room
  • Family Quadruple Room, Balcony
  • Superior Quadruple Room, Balcony
  • Family Triple Room

What’s around

Landmarks

  • Dolomites - 1 min walk
  • Three Valleys Ski Area - 1 min walk
  • Lake San Pellegrino - 2 min walk
  • Col Margherita Cable Car - 13 min walk
  • Biois Valley - 2.7 mi / 4.4 km
  • World War I Trenches and Monument - 3.2 mi / 5.1 km
  • Ski Area Alpe Lusia - 4.6 mi / 7.3 km
  • Primiero Valley - 8.6 mi / 13.8 km
  • Fiemme Valley - 10.9 mi / 17.6 km
  • QC Terme Dolomiti - 11.5 mi / 18.5 km
  • Val Venegia - 9.5 mi / 15.3 km

Getting around

  • Renon Campodazzo-Atzwang Station - 60 min drive
  • Airport pick-up service
map
See on map
Sen Pelegrin 22, Moena, 38035, TN, Italy

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Bicycle rentals on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snowboarding on site
  • Sledding nearby
  • Snow tubing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • German
  • Italian
  • Russian

In the room

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snowboarding on site

Nearby

  • Sledding nearby
  • Snow tubing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • WiFi is available in public areas for EUR 2 for 3 hours (rates may vary)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 15.0 per day
  • Babysitting/childcare is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Hotel Cristallo Moena
  • Cristallo Moena
  • Hotel Cristallo Hotel
  • Hotel Cristallo Moena
  • Hotel Cristallo Hotel Moena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 10 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rifugio Fuciade (2.6 mi), Ramon (7.5 mi), and Tyrol (7.5 mi).
  • Yes, a shuttle from the airport to the hotel is available.
  • Have fun with onsite winter activities like cross-country skiing and snowboarding. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Cristallo also has an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Davide, 6 night family trip, Jul. 31, 2021

    Verified Hotels.com guest review

See all 2 reviews