In Concepción, Mercure Concepción offers a modern retreat with a gym, business center and on-site restaurant serving breakfast, lunch and dinner. Connect to free in-room WiFi or unwind with dry cleaning/laundry services at your convenience.
When visiting Concepción, Mercure Concepción is a great choice to consider. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
138 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
Off-site parking within 1 ft (USD 10.32 per night)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Window screens
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19 per person
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of USD 46 per pet, per stay
Parking
Parking is available nearby and costs USD 10.32 per night (1 ft away)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Atton Concepcion Hotel
Frequently asked questions
Does Mercure Concepción offer free cancellation for a full refund?
Yes, Mercure Concepción does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Concepción ?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 46 per pet, per stay. Food and water bowls are available.
Is an airport shuttle service offered by Mercure Concepción ?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Concepción ?
Check-in start time: 3 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Mercure Concepción ?
No, this hotel doesn't have a casino, but Casino Marina del Sol (10-min drive) is nearby.
What is there to do at Mercure Concepción and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Mercure Concepción ?
Yes, there's an on-site restaurant.
What's the area around Mercure Concepción like?
Mercure Concepción is a short 6-minute walk from Concepción Station and 19 minutes' walk from Parque Ecuador.
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Mercure Concepción Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Oct 2024
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly!
Stocked bar and a good hotel restaurant!
Ivan
Ivan, 3-night trip
10/10 Exceptional
18 Nov 2024
Modern Hotel, Good food, too close to construction and railroad station
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Arturo
Arturo, 2-night trip
8/10 Very good
8 June 2023
Good, not great
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Jose
Jose, 3-night trip
8/10 Very good
5 July 2023
It could be better
Check In was at 3pm instead of 2pm, as most hotels in Chile use to.
Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan.
Hotel doesn't have Room Service.
Verified traveller
2-night trip
2/10 Poor
13 Feb 2025
MARCELO
MARCELO, 4-night trip
6/10 Good
5 Feb 2025
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Angel
Angel, 1-night trip
10/10 Exceptional
19 Jan 2025
Soo Yeon
Soo Yeon, 1-night trip
10/10 Exceptional
11 Jan 2025
jorge
jorge, 3-night trip
6/10 Good
1 Jan 2025
Edwin
Edwin, 1-night trip
10/10 Exceptional
10 Dec 2024
Mario
Mario, 1-night trip
2/10 Poor
28 Oct 2024
Pésimo servicio
Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Arturo
Arturo, 1-night trip
8/10 Very good
24 Oct 2024
Hotel vale o seu preço
O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Auteliano Antunes dos
Auteliano Antunes dos, 4-night trip
10/10 Exceptional
3 Oct 2024
ALVARO
ALVARO, 1-night trip
6/10 Good
1 Oct 2024
Ricardo
Ricardo, 3-night trip
10/10 Exceptional
27 Sept 2024
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
11 Sept 2024
Mauricio
Mauricio, 1-night trip
10/10 Exceptional
26 Aug 2024
rodrigo
rodrigo, 1-night trip
10/10 Exceptional
4 Aug 2024
yenifer andrea
yenifer andrea, 1-night trip
10/10 Exceptional
1 Aug 2024
Marco
Marco, 3-night trip
6/10 Good
16 July 2024
No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Claudia Garay
Claudia Garay, 2-night trip
10/10 Exceptional
3 July 2024
Hotel muito bom. Vista da cidade. Nao tenho o que reclamar.