Destination
Guests
All properties in Sydney, New South Wales, Australia

Swissotel Sydney

Luxury hotel with full-service spa, connected to a shopping center, near Westfield Shopping Centre

  • Free WiFi
From
A$249

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Swissotel Sydney
  • Swissotel Sydney
  • Pool
  • Signature Suite, Business Lounge Access (Skyline) - Bathroom
  • Swissotel Sydney
Swissotel Sydney. Image 1 of 129.
1 / 129Swissotel Sydney
68 Market Street, Sydney, 2000, NSW, Australia
9.0.Superb.
  • Business trip was good and hotel was good and ticked all the boxes from comfort and…

    Jun. 8, 2021

  • Fabulous location, easy access to public transport, shipping, parks, sights and…

    Jun. 4, 2021

See all 1,527 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 369 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Sydney Central Business District
  • Sydney Tower - 2 min walk
  • Circular Quay - 13 min walk
  • Royal Botanic Gardens - 15 min walk
  • Queen Victoria Building - 2 min walk
  • Pitt Street Mall - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed (Swiss Advantage)
  • Corner Room, 1 King Bed
  • Premier King Room, 1 King Bed
  • Swiss, Executive Room, 1 King Bed
  • Twin Room, Multiple Beds (Swiss Select)
  • Premier Twin Room, 2 Double Beds
  • Swiss, Executive Twin Room, 2 Double Beds
  • Executive Suite, 1 King Bed
  • Signature Suite, 1 King Bed, Business Lounge Access (Skyline)
  • Twin Room, 2 Double Beds (Swiss Advantage)
  • Signature Room, 1 King Bed, Balcony (High Floor)
  • Signature Room, 1 King Bed, Business Lounge Access (High Floor)
  • Executive Suite, 1 King Bed with Sofa bed (Living Room, Club Floor Access)
  • Room, 1 King Bed, Balcony, Corner

Location

68 Market Street, Sydney, 2000, NSW, Australia
  • In Sydney Central Business District
  • Sydney Tower - 2 min walk
  • Circular Quay - 13 min walk

What’s around

Landmarks

  • In Sydney Central Business District
  • Sydney Tower - 2 min walk
  • Circular Quay - 13 min walk
  • Royal Botanic Gardens - 15 min walk
  • Queen Victoria Building - 2 min walk
  • Pitt Street Mall - 3 min walk
  • The Rocks Markets - 19 min walk
  • Westfield Shopping Centre - 1 min walk
  • Strand Arcade - 2 min walk
  • The Galeries - 3 min walk

Getting around

  • Sydney Airport (SYD) - 25 min drive
  • Sydney Circular Quay Station - 14 min walk
  • Exhibition Centre Station - 17 min walk
  • Sydney Central Station - 17 min walk
  • Town Hall Station - 4 min walk
  • St. James Station - 5 min walk
  • Martin Place Station - 8 min walk

At a glance

Hotel size

  • This hotel has 369 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (AUD 60.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 10958
  • Conference space size (meters) - 1018

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Height-adjustable showerhead

Languages Spoken

  • Chinese
  • English
  • French
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms.

The spa is open daily.

Dining

Jpb - This restaurant specializes in local cuisine and serves breakfast and dinner.

Crossroads - This bar serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Swissotel Sydney Hotel
  • Swissotel Hotel
  • Swissotel Sydney
  • Swissotel
  • Swissotel Sydney Hotel Sydney
  • Swissotel Hotel Sydney
  • Sydney Swissotel Hotel
  • Swissotel Sydney Sydney
  • Swissotel Sydney Hotel Sydney

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs AUD 60.00 per day with in/out privileges

Rollaway beds are available for AUD 75.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 44 for adults and AUD 16 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Swissotel Sydney does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs AUD 60.00 per day.

  • Yes, there's an outdoor pool. Guests have pool access from 5:00 AM to 9:00 PM.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

  • Yes, Jpb offers local cuisine. Nearby restaurants include Lotus The Galeries (3-min walk), Nazimi (3-min walk), and Palace Chinese Restaurant (4-min walk).

  • No, this hotel doesn't have a casino, but Star Casino (16-min walk) is nearby.

  • Swissotel Sydney has a spa and an outdoor pool, as well as access to a nearby outdoor pool.
9.0.Superb.
  • 10.0.Exceptional

    ANOTHER GREAT STAY

    Another great stay at the Swissotel....it's the one we keep coming back to time after time, for its location, friendly and efficient staff and above standard room cleanliness...always exceeds expectations. Already looking forward to my return for Mother's Day.

    Suzanne, 1 night family trip, Apr. 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was fun and loved our stay. The only problem was the parking coz it doesn’t have on site parking.

    Ali, 1 night family trip, Apr. 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sensational hotel and staff

    Neil, 1 night business trip, Apr. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic

    Was very hsppy middle of everything, service was fantadtic definitely stay there again.

    santina, 2 night family trip, Apr. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Birthday Weekend

    It was our second stay at the hotel & we were extremely pleased again. We were able to do the check in paperwork when we left our luggage in the morning to go shopping. The man who assisted us was very pleasant. I should have got his name. We then received a phone call when our room was ready. It was my daughter's 40th birthday & there was a cake in the room for us. Everything was very clean. We also had the breakfast which we all enjoyed. There was 7 of us.The only issue I have is I would like to be able to request a top sheet as it was not cold enough to have the quilt on.

    Noelene, 1 night family trip, Apr. 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not a 5 star experience

    2 night family trip, Apr. 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Severely understaffed and slow lifts ruined stay

    The bad experience started at check in. Severely under staffed front desk meant we waited for 40 minutes to be checked in. The two groups in front of us were told their room was not yet ready for check in ( it was 7pm for a 3pm check in ) We then waited another 15 minutes for the lifts to arrive. Our room was lovely clean and spacious. We booked in for a breakfast spot. We ordered juice and waited and waited and asked three times when it would arrive. The entire breakfast area was severely under staffed making the whole experience very unenjoyable. Every time we used the lift ( no other options were available ) we waited at least 10-20 minutes. Breakfast the second morning was equally disappointing due to severe staff shortages making for huge wait queues etc. There was one self serve coffee machine working even though one sat unused. The queue for a coffee was long and took forever a f totally unacceptable. There were posters saying only 2 people allowed per lift due to covid but we all took its upon ourselves to squeeze 12+ people in the lift because everyone was so sick of waiting up to 30 minutes for a lift. One staff member we spoke to about the terrible lack of service due to lack of staff said the female hotel manager had laid lots of staff off last year due to covid and has not put enough staff back on. The city is buzzing with people abs the hotels are busy which is great but we will not stay at this hotel again. The obvious and unacceptable staff shortage was

    Dianna, 2 night trip, Apr. 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Always enjoy staying here

    HUA-CHEN, 1 night family trip, Apr. 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Clean hotel but terrible service.

    Check in was friendly but excruciatingly slow. Service at the hotel was terrible. Room service phone left to ring for 17minutes then the order took 35minutes to arrive before being incorrect.

    Matthew, 1 night family trip, Mar. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family Trip

    Comfortable, clean room, great city view, great service from staff

    Kylie, 1 night family trip, Mar. 26, 2021

    Verified Hotels.com guest review

See all 1,527 reviews