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Comfort Gardens

3.0 star property
Nairobi guesthouse with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Gardens

Garden
Fridge
In-room safe, soundproofing, free WiFi, bed sheets
Restaurant
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$223
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room

In-room safe, soundproofing, free WiFi, bed sheets

Executive Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Private bathroom
Rainfall showerhead
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Private bathroom
Rainfall showerhead
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Fridge

Studio

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Private bathroom
Rainfall showerhead
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Private bathroom
Rainfall showerhead
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Gigiri Lion Villas 1
Pool
Laundry facilities
Free parking
Free WiFi
9.6 out of 10, Exceptional, (5)
The price is AU$237
includes taxes & fees
19 Dec - 20 Dec
Gigiri Lion Villas 1
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About the area

Map
No 34, UN Cresent, P.O. Box 1813, Nairobi, 00621

What's nearby

  • Village Market - 5 min walk - 0.4 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Two Rivers Mall - 5 min drive - 4.1 km
  • Westgate Shopping Mall - 7 min drive - 6.0 km
  • Sarit Centre - 8 min drive - 6.9 km

Getting around

  • Nairobi (WIL-Wilson) - 35 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 46 min drive
  • Syokimau Station - 44 min drive
  • Nairobi Station - 47 min drive
  • Syokimau SGR Railway Station - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬1 min walk
  • ‪Artcaffe - ‬4 min walk
  • ‪Karel T Lounge - ‬4 min walk
  • ‪Thigiri Ridge - ‬3 min drive

About this property

Comfort Gardens

At Comfort Gardens, you'll be within a 15-minute drive of Yaya Centre. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Languages

English, Swahili

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in start time: 9:00 AM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - midnight
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 3900 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 10 costs KES 2500 (one-way)

Pets

  • Pets are allowed for an extra charge of KES 2500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Comfort Gardens
Comfort Gardens Guest House
Comfort Gardens Guest House Nairobi
Comfort Gardens Nairobi
Comfort Guest House
Comfort Gardens - Kenya Hotel Nairobi
Comfort Gardens House Nairobi
Comfort Gardens House
Comfort Gardens Guesthouse Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Guesthouse Nairobi

Frequently asked questions

Is there a pool at Comfort Gardens?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Comfort Gardens?
Yes, pets are welcome. There's a charge of KES 2500 per pet, per night.
Is parking offered on site at Comfort Gardens?
Yes, there's free self parking.
Is an airport shuttle service offered by Comfort Gardens?
Yes, an airport shuttle is available. The charge is KES 3900 per person one-way.
What are the check-in and check-out times at Comfort Gardens?
Check-in start time: 9:00 AM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Comfort Gardens?
No, this guest house doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.
What is there to do at Comfort Gardens and nearby?
Comfort Gardens has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Comfort Gardens?
Yes, there's an on-site restaurant.
What's the area around Comfort Gardens like?
Comfort Gardens is a short 5-minute walk from Village Market and 13 minutes' walk from United Nations Office at Nairobi.

Comfort Gardens Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
Tania, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Cozy, great staff, and great value for money.
Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
Boris, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Kerry, 8-night trip
Verified Expedia guest review

6/10 Good

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
Jacqueline, 8-night trip
Verified Expedia guest review

4/10 Fair

Stuart, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very, very safe
Rolando, 1-night business trip
Verified Expedia guest review

8/10 Very good

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
tomasz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

pleasant and quiet
Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Edward, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

Right next to mall with everything
I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
Ann, 3-night trip
Verified Expedia guest review

8/10 Very good

like the proximity to Village Market. Very quiet with attentive staff
Verified Expedia guest review

8/10 Very good

Reasonable Rate Good Location
One night stay, Very comfortable room, lovely balcony.
Verified Expedia guest review

10/10 Exceptional

Good value near the UN
Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.
Verified Hotels.com guest review

6/10 Good

Short pleasent stay
This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
Verified Hotels.com guest review

6/10 Good

Adequate
This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
Verified Hotels.com guest review

2/10 Poor

Overpriced and very basic
I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.
Verified Hotels.com guest review

4/10 Fair

Rooms do not match description
I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.
Verified Hotels.com guest review

6/10 Good

Okay for overnight stay
We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning. Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her). Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay. Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed.
Verified Expedia guest review

4/10 Fair

Not a great stay
A confused place. Though I had booked myself into a suite the staff had no clue about it and put me into a lower category room. No phone in the room, hot and cold water mixer out of order, no clothes racks or towel racks in the bathroom Internet connection was an issue and I had to try several rooms to find one where the connection was reasonable. The staff are pleasant and helpful but the management needs tuning up. Good location if you have business with the UN very conveniently located for shopping at the Village Market in Nairobi
Verified Expedia guest review

6/10 Good

Decent basic place.
Decent guesthouse walking distance from UN HQ, US Embassy and Village Market Mall (excellent Masai market on Fridays!). Good if you need to be at UN. Nice enough place but fairly basic. No AC and limited number of fans so a bit warm. Nice pool and grounds.
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Ebookers guest review

6/10 Good

Här bor man bara om man måste vara just i detta om
Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.
Verified Hotels.com guest review

2/10 Poor

I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.
Verified Hotels.com guest review

8/10 Very good

Location, location, location
Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.
Verified Hotels.com guest review