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Master Gramado Hotel

3.5 star property
Family-friendly hotel with 2 outdoor pools, near Gramado Covered Street

Photo gallery for Master Gramado Hotel

Poolside bar
Front of property
Deluxe Room
Garden
Family Room (Especial)
In the heart of Planalto, Master Gramado Hotel offers a warm welcome with a breakfast buffet, rooftop terrace and swim-up bar. Families can enjoy 2 outdoor pools and playground while staying connected with in-room WiFi. Previous guests loved the multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Swim-up bar
  • Room service
  • Conference centre

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is AU$122
includes taxes & fees
12 Aug - 13 Aug

Room options

Check availability for these dates

Tonight

July 31 - Aug 1
Check availability for tonight July 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 18 of 18 rooms

View all photos for Family Room (Superior)

Family Room (Superior)

Family Room (Superior)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Room

1 bedroom, minibar, in-room safe, desk

Junior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (Especial)

Family Room (Especial)

Family Room (Especial)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Living area

Premier Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Accessible

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Accessible

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room Superior

1 bedroom, minibar, in-room safe, desk

Triple Room Superior

  • Sleeps 3
  • 3 Single Beds

View all photos for Apartment Classic

1 bedroom, minibar, in-room safe, desk

Apartment Classic

  • Sleeps 2
  • 2 Single Beds

View all photos for Room Superior

1 bedroom, minibar, in-room safe, desk

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Deluxe

1 bedroom, minibar, in-room safe, desk

Apartment Deluxe

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite Master with View

1 bedroom, minibar, in-room safe, desk

Suite Master with View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Superior

1 bedroom, minibar, in-room safe, desk

Triple Room Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Front of property

Bella Gramado Resort & Spa by Gramado Parks

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 517 reviews
The price is AU$112
includes taxes & fees
31 Aug - 1 Sept
Bella Gramado Resort & Spa by Gramado Parks
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About the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • Mini Mundo - 6 min walk - 0.5 km
  • Rua Torta - 7 min walk - 0.7 km
  • Gramado Central Avenue - 9 min walk - 0.8 km
  • Black Lake Park - 12 min walk - 1.0 km
  • Gramado Covered Street - 13 min walk - 1.1 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Placing you within a 15-minute walk of Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness centre, a seasonal outdoor pool and a children's pool.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 35 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Conference centre (2207 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

  • Rollaway beds are available for BRL 110 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 66 per pet, per day

Parking

  • Self-parking costs BRL 35 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

Is there a pool at Master Gramado Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Master Gramado Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Master Gramado Hotel?

Yes. Self-parking costs BRL 35 per day. Parking spaces may be limited.

What are the check-in and check-out times at Master Gramado Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is noon.

What is there to do at Master Gramado Hotel and nearby?

Master Gramado Hotel has 2 outdoor pools and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Master Gramado Hotel?

Yes, there's an on-site restaurant.

What's the area around Master Gramado Hotel like?

Master Gramado Hotel is a short 12-minute walk from Gramado Covered Street and 5 minutes' walk from Mini Mundo.

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Master Gramado Hotel Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

It was Just ok
Samuel, 2-night trip

8/10 Very good

Master hotel

Ivan, 3-night trip

8/10 Very good

ANDRE, 2-night trip

8/10 Very good

MILTON, 1-night trip

10/10 Exceptional

Robson, 2-night trip

8/10 Very good

Ótima estadia

No geral foi uma ótima estadia. Funcionários bastante atenciosos. Tudo muito organizado. Os pontos negativos ficam por conta da internet que é terrível e o café da manhã que não tem muita variações diárias (passamos uma semana e todos os dias sempre as mesmas coisas). Pela grandiosidade do hotel, mereceria uma piscina aquecida também. Para quem se hospedar com criancas, o hotel possui um espaço kids surreval! Voltaremos em breve!
Nayara, 5-night trip

8/10 Very good

Roberto, 7-night trip

10/10 Exceptional

Almir, 1-night trip

8/10 Very good

Hotel muito bem localizado. Espaço kids e recreação maravilhosas!
Leonardo, 3-night trip

8/10 Very good

Acústica dos quartos não é boa, dá para ouvir o barulho dos quartos ao lado, inclusive íntimos.
Jeise Hellen, 3-night trip

6/10 Good

No geral nada a reclamar do hotel, localização perfeita, café da manhã bem servido e quartos dentro do aceitável! Não sei se todos os quartos são iguais, porém tomadas de 3 pinos já é o padrão do Brasil a muito tempo e não ter nos quartos, foi meio desagradável e pior ainda é a recepção não ter adaptador! Então como em todas as viagens as vezes eu preciso trabalhar com o notebook, tive que descer pra ficar na recepção ou sentar no chão do corredor para utilizar o notebook. No mais, o hotel é bom, já está meio antigo!
Wanessa, 3-night trip

10/10 Exceptional

Hotel com bom atendimento, café da manhã e boa localização. Espaço kids excelente!
Renata, 2-night trip

10/10 Exceptional

Hotel mto bom.
Kerly, 4-night trip

6/10 Good

Mofo e abandono

Infelizmente as expectativas relacionadas ao preço pago pelo quarto não foram atendidas. Box do chuveiro cheio de limo e mofo, camas muito antigas e barulhentas, cheiro de mofo no quarto, paredes descascando por todo o hotel, carpete do corredor imundo, todo esse relato fiz na recepção no checkout e me ignoraram e disseram que não seria ali que eu teria que reclamar. Única alegria foi o café da manhã que era completo
Daniel, 1-night trip

10/10 Exceptional

MIL

Você pudesse dar uma nota maior que 10 eu daria nota 1000, tudo maravilhoso, incrível, so tenho a agradecer pela oportunidade de ter estado la. Com certeza voltarei.
Luiz, 1-night trip

10/10 Exceptional

Anderson, 1-night trip

6/10 Good

Razoável

Achamos a espera para o check in demorado, e quando foi feito, nos deram as chaves de um quarto que estava ocupado. Por sinal, chegamos a entrar no quarto e nos deparamos com outros hóspedes lá. Com isso, tivemos que retornar a recepção para nos encaminharem ao quarto correto. A internet só funcionava para whatsapp e mais nada, péssima. O café da mãe estava bom, mas já nos hospedamos outra vez e achamos que nessa hospedagem, deixou um pouco a desejar. Elogiamos o espaço kids, muito bem equipado e atrativo. A localização é muito boa.
1-night trip

2/10 Poor

PRISCILA, 3-night trip

10/10 Exceptional

alessandro, 4-night trip

2/10 Poor

Guilherme, 1-night trip

10/10 Exceptional

Catia, 3-night trip

6/10 Good

Deixa a desejar

Os funcionários da recepção são poucos receptivos, salada de fruta azeda, avisei o garçom e ele fingiu indiferença. O quarto com cheiro de mofo e o cobertor tive dúvidas se havia sido lavado. Café da manhã estava bom mas pra mim que tinha ido no glamour da serra e no fioreze antes vi que é inferior. Restaurante não é bom, é uma lanchonete. O ponto alto do hotel e a brinquedoteca que é grande as moças de lá são atenciosas e s vista do hotel é impressionante. O hotel cobra 35 a diária do estacionamento mesmo sendo deles.
Aparecida, 1-night trip

6/10 Good

Deixa a desejar

Os funcionários da recepção são poucos receptivos, salada de fruta azeda, avisei o garçom e ele fingiu indiferença. O quarto com cheiro de mofo e o cobertor tive dúvidas se havia sido lavado. Café da manhã estava bom mas pra mim que tinha ido no glamour da serra e no fioreze antes vi que é inferior. Restaurante não é bom, é uma lanchonete. O ponto alto do hotel e a brinquedoteca que é grande as moças de lá são atenciosas e s vista do hotel é impressionante. O hotel cobra 35 a diária do estacionamento mesmo sendo deles.
tathielly, 1-night trip

10/10 Exceptional

Hotel nota 10

Um hotel confortável com um café da manhã completo e saboroso. Hotel perfeito para criança com monitores e uma área de lazer infantil perfeita.
deborah, 4-night trip

6/10 Good

Ao entrar no quarto as camas estavam desarrumadas. Não havia como
Marcelo Volpato de, 4-night trip