Shangri-La Toronto, Toronto: Reviews & Hotel Deals

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Luxury hotel with 2 restaurants, near Rogers Centre

Dates

December 2024

January 2025

Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

VIP Access

Exceptional

Popular amenities

Airport transfer

Electric vehicle charging point

Bar

Main amenities

Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Steam room
Valet parking
Hot tub
24-hour room service

For families

Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Separate bath and shower
Television
Garden

includes taxes & fees

19 Dec - 20 Dec

Room options

All rooms

1 bed

2 beds

Showing 13 of 13 rooms

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

42 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Sofa bed - queen

Blackout curtains

59 sq m
City view
Sleeps 4
1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

51 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

48 sq m
City view
Sleeps 2
1 King Bed

Presidential Suite, Balcony (Shangri-La)

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

204 sq m
City view
Sleeps 4
2 King Beds

Suite (Garden)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

59 sq m
Sleeps 2
1 King Bed

Premier Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

51 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Terrace, City View

Highlights

Terrace

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

48 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 2 Queen Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

48 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Sofa bed - queen

Blackout curtains

76 sq m
City view
Sleeps 4
1 King Bed

Premier Room, 2 Queen Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

51 sq m
City view
Sleeps 4
2 Queen Beds

Signature Suite (Specialty)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

87 sq m
City view
Sleeps 4
1 King Bed

Presidential Suite, Balcony (Owner)

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

102 sq m
City view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Parking available

includes taxes & fees

29 Dec - 30 Dec

About the area

188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

CF Toronto Eaton Centre - 10 min walk - 0.9 km
Rogers Centre - 12 min walk - 1.0 km
Ripley's Aquarium of Canada - 12 min walk - 1.0 km
Scotiabank Arena - 12 min walk - 1.0 km
CN Tower - 12 min walk - 1.0 km

Getting around

Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive
Toronto, ON (YYZ-Pearson Intl.) - 27 min drive
Exhibition Station - 6 min drive
Union Station - 9 min walk
Bloor Station - 10 min drive
King St West at University Ave West Side Stop - 3 min walk
Queen St West at University Ave Stop - 3 min walk
St Andrew Station - 3 min walk
Airport shuttle (surcharge)

Restaurants

‪Elephant & Castle - ‬2 min walk
‪Tim Hortons - ‬1 min walk
‪Cafe Landwer - ‬2 min walk
‪Pizzeria Libretto - ‬3 min walk
‪Soho House - ‬1 min walk

About this property

Shangri-La Toronto

Shangri-La Toronto is just 1.9 mi (3.1 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: King St West at University Ave West Side Stop is 3 minutes and Queen St West at University Ave Stop is 3 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

At a glance

Hotel size

202 rooms
Arranged over 66 floors

Arriving/Leaving

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Contactless check-out

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Children

Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*

Pets

Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site valet parking (CAD 68 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site

Transfers

Airport shuttle on request (available 24 hours a day)*

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 restaurants
2 bars/lounges
Coffee shop
24-hour room service

Travelling with children

Children stay for free (see details)
Babysitting (surcharge)

What to do

Fitness classes
Pilates classes
Yoga classes
Beach nearby
Hiking/biking trails nearby

Working away

24-hour business centre
Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas

Facilities

Built in 2012
ATM/banking
Garden
Terrace
Fireplace in reception
24-hour fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Be entertained

IPad
48-inch LCD TV
Satellite TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding

What to enjoy

Heated floor (bathroom)

Freshen up

Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Lobby Lounge – This lobby lounge only serves breakfast. Open daily.

Giovane Caffe – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately CAD 56 for adults and CAD 56 for children
Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (return)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 July to 28 July:

Children & extra beds

Babysitting is available for an extra charge

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

Valet parking costs CAD 68 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-la Toronto

Shangri-la Hotel Toronto

Shangri-la Toronto

Shangri-la Toronto Hotel

Toronto Hotel Shangri-la

Toronto Shangri-la

Toronto Shangri-la Hotel

Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto offer free cancellation for a full refund?

Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Toronto?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Toronto?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Shangri-La Toronto?

Yes. Valet parking costs CAD 68 per night. Electric car charging is available.

Is an airport shuttle service offered by Shangri-La Toronto?

Yes, an airport shuttle is available. The charge is CAD 199 per vehicle return.

What are the check-in and check-out times at Shangri-La Toronto?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Shangri-La Toronto?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (25-min drive) are both nearby.

What is there to do at Shangri-La Toronto and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Toronto also has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Shangri-La Toronto?

Yes, there are 2 on-site restaurants, featuring al fresco dining.

Does Shangri-La Toronto have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Toronto like?

Shangri-La Toronto is in Downtown Toronto, a short 3-minute walk from King St West at University Ave West Side Stop and 12 minutes' walk from Rogers Centre.

Shangri-La Toronto Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness