Gran Hotel Suances, an upscale haven in the city center, offers a rooftop terrace with great views and a garden perfect for relaxation. Families can take advantage of the playground and arcade/game room while you unwind at the seasonal outdoor pool or indulge in lunch or dinner at the on-site restaurant.
Gran Hotel Suances features a rooftop terrace and a free kids' club. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A children's pool, a snack bar/deli and a garden are other highlights.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
34 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 1:30 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 11:30 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
What to do
Beach nearby
Surfing/body boarding nearby
Working away
4 meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
An outdoor pool
Arcade/games room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Digital TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
On-site venue – This buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 8 to 12 for adults and EUR 6 to 8 for children
Late check-in between 6:00 PM and midnight can be arranged for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Gran Hotel Suances
Gran Suances
Gran Hotel Suances Hotel
Gran Hotel Suances Suances
Gran Hotel Suances Hotel Suances
Frequently asked questions
Does Gran Hotel Suances offer free cancellation for a full refund?
Yes, Gran Hotel Suances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Hotel Suances?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Gran Hotel Suances?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Hotel Suances?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Gran Hotel Suances?
Check-in start time: 1:30 PM; check-in end time: 6 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Gran Hotel Suances and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and an arcade. Gran Hotel Suances also has a garden.
Are there restaurants at or near Gran Hotel Suances?
Yes, there's an on-site restaurant.
What's the area around Gran Hotel Suances like?
Gran Hotel Suances is in the heart of Suances, a short 9-minute walk from Bay of Biscay and 19 minutes' walk from Playa de los Locos.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Gran Hotel Suances Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10
Aldrig har jeg oplevet mig så glemt. Vi boede tæt på lobbyen med larm fra pensionistbusser tidlig morgen. Og det var tydeligt at de ikke regnede med os til morgenmad. Vi måtte bede om varm kaffe.
Verified traveller
1-night trip
6/10
MME
1-night trip
6/10
Le sobra media estrella, en la media pensión te cobran el agua no tienen expendedor gratuito, solo tienen platos de postre para cualquier tipo de comida y en las tarrinas de helado a penas cabe una bola, el tamaño de la habitación pasa bien por tres estrellas, en el plato ducha pelos de llegada y tres días sin limpiarlos, para ser un cuatro estrellas los amenitis no aparecieron.
El precio pagado no se justifica.
Fco Javier
4-night trip
8/10
teresa
2-night trip
8/10
Jose manuel
4-night trip
8/10
Jaime
2-night trip
8/10
Buena ubicación, personal amable, habitaciones lo esperado para su categoría , buen colchón. Desayuno correcto.
Por poner un "pero", no se podía pagar con American Express aunque teóricamente la aceptaban.
Repetiría
Raul
2-night trip
8/10
Gunstige ligging
Verified traveller
6-night trip
2/10
NO ME HA GUSTADO NADA DEL HOTEL. 4 ESTRELLAS Y SERVICIO PÉSIMO. SIN PERSONAL EN EL BAR, NI LUZ EN EL SALON. COMPORTAMIENTO Y TRATO EN RECEPCION Y SERVICIOS INADMISIBLE. ESTA CLARO QUE LES SOBRAN ESTRELLAS, NO SE JUSTIFICA EL PRECIO QUE CUESTA LA HABITACIÓN.
NURIA
4-night trip
8/10
Lo mejor, la ubicación del hotel, tanto cerca de la playa como del centro de Suances. Las camas muy cómodas. El trato del personal muy bueno.
Verified traveller
5-night trip
8/10
Buena situación, a menos de 10 minutos de las playas, restaurantes, centro, etc. Personal servicial e instalaciones correctas. Casi como anécdota, dispone de un gran parking privado pero por la gran afluencia de clientes en la primera semana de agosto estaba complicado pillar plaza de aparcamiento.
Javier
3-night trip
6/10
En general solo pasable pero dista mucho de ser un hotel de 4 estrellas
La comida variada y muy buena, la repostería los postres todos calientes deberían tener los postres refrigerados
Verified traveller
7-night trip
4/10
Verified traveller
3-night trip
6/10
Deberían de cambiar las puertas del baño de las habitaciones.
erika
2-night trip
6/10
Verified traveller
3-night trip
8/10
Verified traveller
3-night trip
10/10
DOMINGO
6-night trip
2/10
We booked as 2 families with small children.. We booked 9 months in advance.
We were given rooms on different floors.
They were not interested in helping to overcome.
A coach arrived when we were trying to book in.
A line up of over 60 people with 1 person on reception.
Spoke to manager in morning. Probably the rudest manager I’ve dealt with.
Warning.dont book normal double room. They are horrible and on top floor with dormer window. Claustrophobic.
Breakfast is poor. All ingredients cheap.
Other than that hotel was ok.
JEREMY HANNAN
1-night trip
8/10
Buen hotel para descansar muy recomendable para familias muy buen desayuno y el personal un trato excelente
Boix
1-night trip
8/10
Me ha gustado mucho en general, las habitaciones amplias y cómodas, y a pesar de estar junto a la carretera (por la que hay mucho tráfico), no se nota el ruido. El desayuno buffet bastante completo y el personal muy amable y atento.
La única pega, que hay muy poco aparcamiento, y una vez que mueves el coche es difícil volver a encontrar uno en el recinto del hotel.
Y en mi experiencia decir que la limpieza de las habitaciones es un poco tarde, al menos en nuestro caso, salimos a las diez de la mañana de la habitación y cuando regresamos a la una y media de la tarde, aún no la habían limpiado.
Pero a pesar de ello, lo recomendaría a mis amigos sin dudarlo.
Verified traveller
2-night trip
8/10
En general el hotel buen, en el baño encontramos ceniza de cigarro y una orquilla.
Óscar
2-night trip
2/10
We got a room beside the elevator which we try to change but the reception told us rhat they don't have any other rooms. At night it was very koud from people coming in and loud from the kitchen downstairs until 2pm.
Maria Lisa
1-night trip
8/10
Verified traveller
1-night trip
10/10
Verified traveller
1-night trip
8/10
La localizacion del hotel es muy buena, con habitaciones correctas al igual que el desayuna. Pero recomendaria por motivos de seguridad que instalasen agarradores dentro de las duchas y bañeras.