Hotel Butterfly, BW Signature Collection offers a warm welcome in the heart of Matterhorn. Savor a free breakfast buffet or unwind on the garden terrace with breathtaking views. Enjoy downhill skiing and golf at this mountain retreat, while taking advantage of amenities like an on-site restaurant, sauna, steam room and library.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 2 min walk - 0.2 km
Matterhorn Museum - 5 min walk - 0.4 km
Zermatt - Furi - 6 min walk - 0.6 km
Zermatt-Furi Gondola - 14 min walk - 1.2 km
Getting around
Sion (SIR) - 23.9 miles/38.4 km
Geneva International Airport (GVA) - 79.7 miles/128.3 km
Zermatt Gornergratbahn Station - 3 min walk
Zermatt Station - 3 min walk
Zermatt (QZB-Zermatt Train Station) - 3 min walk
Free local area shuttle
Restaurants
McDonald's - 1 min walk
Golden India - 3 min walk
Bäckerei-Konditorei-, Tea-Room Hörnli - 2 min walk
Pizzeria Ristorante Molino Seilerhaus - 3 min walk
Le Petit Royal - 1 min walk
About this property
Hotel Butterfly
Placing you only steps from Zermatt-Matterhorn Ski Paradise, Hotel Butterfly features downhill skiing. Guests looking for a bite to eat can visit Butterfly Restaurant, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and bike cleaning are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, French, German, Italian
More about this property
VISIBILITY
At a glance
Hotel size
64 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 35 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Free area shuttle
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Helicopter/aeroplane tours
Pool table
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Ice skating nearby
Working away
Computer station
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Bike cleaning
Ski storage
Facilities
1 building/tower
Built in 1999
Library
Fireplace in reception
Piano
Bike parking
Reception hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 79
Wheelchair-accessible lounge
Step-free path to entrance
Hardwood flooring in room
Ski
Ski passes
Downhill skiing
Ski storage
Ski lifts nearby
Ski runs nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
ROOM
Room amenities
Be entertained
26-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Alarm clock
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Butterfly Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-439.305.524
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Hotel Butterfly ?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 35 kg per pet. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Butterfly ?
Sorry, there's no on-site parking at Hotel Butterfly .
What are the check-in and check-out times at Hotel Butterfly ?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly and nearby?
Have fun with on-site winter activities such as downhill skiing. Additional recreation on-site includes helicopter/aeroplane tours.
Are there restaurants at or near Hotel Butterfly ?
Yes, Butterfly Restaurant offers international cuisine.
What's the area around Hotel Butterfly like?
Hotel Butterfly is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Matterhorn Museum. Travellers give top marks for the hotel's prime location.
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Hotel Butterfly Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Location
Train station
Room
Restaurant
View
Bathroom
Walking
Balcony
What guests liked
Breakfast was consistently described as excellent, abundant, and delicious with a good selection of healthy options. (50 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
11 June 2025
Room and bed comfortable, breakfast very nice! Would stay again if visiting Zermatt, great location!
Rhonda
Rhonda, 2-night trip
10/10 Exceptional
13 July 2025
Zermatt central
Quite central location only 2 mins walk from station.
Bob
Bob, 2-night trip
10/10 Exceptional
24 Apr 2025
This hotel was close to the train station and the Main Street of Zermatt
Would stay there again.
Kristine
Kristine, 3-night trip
10/10 Exceptional
22 June 2025
A wonderful hotel. Convenient to everything. Wonderful breakfast included. Amazing staff. Very helpful and very friendly.
We would stay there again in a heartbeat.
John
John, 2-night trip
10/10 Exceptional
12 June 2025
Best place in Zermatt !!
Very close to train station, excellent breakfast.
Reasonable price.
But in order to see Mt. Matternhorn, you need to walk down for several minutes from hotel.
KANG WOOK
KANG WOOK, 2-night trip
10/10 Exceptional
27 Dec 2024
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
jack
jack, 2-night trip
10/10 Exceptional
27 Sept 2024
Great location and the entire staff were friendly, helpful and welcoming.
Raymond
Raymond, 3-night trip
8/10 Very good
16 Mar 2025
Lovely hotel, room area really nice and spacious. Staff very v friendly. Breakfast is a bit repetitive with no change daily but otherwise perfect
Marie
Marie, 3-night trip
10/10 Exceptional
4 June 2025
Hotel was an easy walk from train station. Hotel staff was wonderful and room was ready upon our arrival. View from our balcony was amazing and sweet sound of bells from grazing sheep nearby was heartwarming. Restaurant staff - Nicole and the gentlemen- were awesome! Thank you. Breakfast was abundant and delicious. We truly enjoyed our stay at Hotel Butterfly. Danke/Merci/Thank you!!
debora
debora, 3-night trip
10/10 Exceptional
4 Apr 2025
Excelente
Omar
Omar, 2-night trip
10/10 Exceptional
19 May 2024
A quiet, comfortable hotel in an excellent location.
Julita
Julita, 1-night trip
10/10 Exceptional
15 Apr 2025
Spacious room
hui wen
hui wen, 1-night trip
10/10 Exceptional
4 Jan 2025
Absolutely loved our stay at the Butterfly! The staff was so friendly and the location can’t be beat. Super convenient to the train station, shops, skiing, and dozens of restaurants. We’ll definitely be back!
Jody
Jody, 2-night trip
10/10 Exceptional
5 Aug 2024
Had such a lovely stay, everyone was so friendly and accommodating.
Killian
Killian, 1-night trip
10/10 Exceptional
9 Jan 2025
Nice alpine hotel
Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental.
Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too.
Verified traveller
7-night trip
10/10 Exceptional
25 June 2024
Very friendly and helpful staff, easy to find, close to everything, atmosphere of the hotel made you feel like you were in Switzerland
Laura A
Laura A, 2-night trip
10/10 Exceptional
22 June 2023
Nice hotel conveniently located close to main shopping area.
Larry
Larry, 2-night trip
10/10 Exceptional
30 Sept 2023
Very clean and nice accommodations
Mark
Mark, 1-night trip
10/10 Exceptional
2 July 2024
Excellent stay!! Very close to the train station and convenient to many shops and restaurants. The breakfast buffet was great. Definitely will stay here again.
Wayne
Wayne, 2-night trip
10/10 Exceptional
16 Sept 2023
Excellent location, beautiful views, homey and comfortable accommodations with excellent extra touches such afternoon tea and breakfast.
Melissa
Melissa, 2-night trip
10/10 Exceptional
1 Aug 2024
very nice hotel . well located
John
John, 2-night trip
10/10 Exceptional
30 Sept 2023
Great location from the train station. Very cute hotel and great staff.
Jenna
Jenna, 2-night trip
10/10 Exceptional
13 Dec 2023
The Most Amazing stay ! Perfect Hotel, Perfect Location, amazing staff and an even more amazing breakfast !