Disappointing stay – not as described
Unfortunately, our stay at Harvieston Hall Estate Rooms was very disappointing, and the accommodation was not as described or pictured.
The room was not as shown in the photographs, and the overall condition of the property was poor. The curtains were frayed, the carpet was dirty, and some of the flooring was uneven. The corridors were also dirty and difficult to navigate. There was ongoing building work during the daytime, which added to the disruption.
The bathroom was dirty, while the kitchen had a lingering unpleasant odour. The appliances were not functional, which was particularly disappointing for accommodation advertised with kitchen facilities.
We had booked for five people but were only provided with four beds. The advertised garden view was also misleading, as the view was actually onto what appeared to be a rubbish pit. The gardens themselves consisted largely of a driveway rather than the pleasant garden setting we had expected.
Overall, the accommodation fell well below our expectations and did not match the description or photographs provided when booking. We were so unhappy with the stay that we left early.
We would not recommend the Family Suite, particularly for families or groups expecting clean, well-maintained accommodation that matches the advertised description.