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Hotel Holiday

3.0 star property
Mountain hotel with restaurant, near Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Holiday

Front of property - evening/night
Mountain view
Lobby sitting area
Lobby lounge
Aerial view
Nestled in the heart of the historical district, Hotel Holiday offers a warm welcome with its fireplace and French cuisine restaurant, La Caleche. Enjoy breakfast and dinner on-site or explore nearby Zermatt-Matterhorn Ski Paradise. With perks like free WiFi, multilingual staff, laundry services, a bar to unwind at and train station pick-up service for your convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry facilities
  • Ski facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Babysitting
  • Train station pick-up service
  • Reception fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is AU$455
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 3 Large Single Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

Similar properties

Front of property - evening/night

Hotel Mountain Paradise

  • Free breakfast
  • Spa
  • Pet-friendly
  • Free WiFi
9.4 out of 10, Exceptional, (58)
The price is AU$471
includes taxes & fees
23 Feb - 24 Feb
Hotel Mountain Paradise
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About the area

Map
Gryfelblatte 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 8 min walk
  • Zermatt - Furi - 11 min walk
  • Zermatt-Furi Gondola - 17 min walk
  • Sunnegga Ski Resort - 18 min walk

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt Station - 8 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Golden India - ‬7 min walk
  • ‪Fuchs - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Snowboat Bar - ‬5 min walk
  • ‪Zer Mama Bistro - ‬5 min walk

About this property

Hotel Holiday

Hotel Holiday offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests looking for a bite to eat can visit La Caleche, which serves French cuisine and is open for breakfast and dinner. Fellow travellers like the helpful staff and overall property condition.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (2 total)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Caleche – This restaurant specialises in French cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed between 15 April and 15 June.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 40.0 per day

Pets

  • Pet deposit: CHF 12 per night
  • Pets are allowed for an extra charge of CHF 12 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Frequently asked questions

Is Hotel Holiday currently open?

The property is closed between 15 April and 15 June.

Does Hotel Holiday offer free cancellation for a full refund?

Yes, Hotel Holiday does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Holiday?

Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 12 per pet, per day, and there's also a deposit of CHF 12 per night. Food and water bowls are available.

Is parking offered on site at Hotel Holiday?

Sorry, there's no on-site parking at Hotel Holiday.

What are the check-in and check-out times at Hotel Holiday?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 10 AM.

What is there to do at Hotel Holiday and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking.

Are there restaurants at or near Hotel Holiday?

Yes, La Caleche offers French cuisine.

Does Hotel Holiday have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Holiday like?

Hotel Holiday is a short 7-minute walk from Zermatt (QZB-Zermatt Train Station) and 5 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Holiday Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente hotel
David, 3-night trip

10/10 Exceptional

Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Karen, 2-night trip

10/10 Exceptional

Cleanliness and staff is friendly..
Miriam, 1-night trip

10/10 Exceptional

Really enjoyed our stay! Highly recommend!
Kevin, 1-night trip

10/10 Exceptional

Best breakfast for sure. Front desk folks were very friendly
Devdatta, 2-night trip

10/10 Exceptional

Nice and clean hotel. Staff very friendly and helpful.
Edgar, 2-night trip

10/10 Exceptional

Awesome stay!
Hotel was awesome! Staff was great! Room was perfect and the breakfast was outstanding! We would stay there again. Beware that the walk to the hotel is steep. Hotel is high up so this could be a challenge to some although we loved it.
Deborah S, 2-night trip

8/10 Very good

The breakfast is excellent and the staff are kind.
Cun, 1-night trip

10/10 Exceptional

Nice clean hotel. Close to Zermatt station but it’s on a hill so it can be tricky if you have big or lots of luggage. Breakfast was good. I would stay again
Nikunj, 1-night trip

10/10 Exceptional

Fantastic staff
JAVIER, 2-night trip

10/10 Exceptional

A short but uphill walk from train station they have transport but it’s 5 Swiss francs a person but a doable walk with a carry on bag Breakfast was sumptious , quiet area but no t close to any restaurants but Zermatt is a small but beautiful town so everything is in walking distance
Sabi, 1-night trip

10/10 Exceptional

Nice Hotel and Have some good view of Matterhorn. Easy access to station via electric car for about 13 CHF. Breakfast was really good. Would love to stay again.
Magedaragamage, 3-night trip

8/10 Very good

Nice property which is well maintained. Not so great breakfast for what you pay but cleanliness and other things compensate for it.
Balaji, 1-night trip

10/10 Exceptional

Cute and cozy. Excellent breakfast. Good service staff.
Kevin, 1-night trip

8/10 Very good

good hotel with nice views
very nice and near to many attractions, was quite when we visited would be nice to get kettle and some refreshment tea/coffee (I was told it is paid but as one of was offered free)
Chirag, 1-night trip

10/10 Exceptional

Hotel Holiday was a great place to stay in Zermatt. You can easily walk to anywhere in the town from the hotel. The Gonergrat lift is very close to the hotel, and makes it easy for skiing. The staff was friendly, the rooms were clean and the breakfast was an excellent way to start the day. It is also nice that the restaurant is open for dinner and that the food is delicious.

8/10 Very good

Great hotel , excellent service and good location but we paid a bit high , we think “Mountain View room “ means to see Metthahorn view but end up we see another side of mountain, overall is good

8/10 Very good

Walking distance from train station. Rooms are small but I guess it is expected in a mountain town. Sofa beds are comfortable . Reasonably priced.
Raman, 1-night trip

10/10 Exceptional

Amazing cozy hotel.
Awesome hotel only about 200 yards from the town center, so it was convenient. Quiet area too. There is a hill to walk up to the hotel but it didn’t bother anyone in my family. If you’re going skiing it was very convenient to the Sunnegga funicular and the ski rental shop next to it. We loved our room which had a beautiful view of the Matterhorn from the balcony. The whole staff was very friendly. They even had a cool bar/living room off the lobby. And the bowl of oranges in the lobby were absolutely amazing. The breakfast was also very good with tons of options. We want to go back there.
Lindsey, 1-night trip

10/10 Exceptional

Great experience!
The hotel was very clean & convenient that it had a restaurant, bar & breakfast. The rooms had a great terrace that had nice views. One of our party was able to get a fantastic photo of the "golden horn" when she happened to wake up at 6am and looked out the window and saw it. We had to make changes to our reservations prior to our visit, the staff was very accommodating and made sure we received confirmation of the change (so much that they called to make sure we saw it), For those wondering about the recent floods, we did not notice anything amiss in the town or hotel. The only issue was having to take a bus for part of the way into Zermatt, but that only provided lovely views, and of course affected the whole town and not just this hotel. No SC but it was not needed during our stay in July.
Christine, 1-night trip

2/10 Poor

👎
I had a reservation at this hotel but had to cancel because my wife became very ill with food poisoning. I fully understood the reservation was non-refundable, but given the situation, I asked Hotels.com to contact the hotel on my behalf to request a partial refund. To my surprise, the hotel refused to offer any flexibility or even attempt to negotiate, despite the circumstances being beyond our control. Their lack of empathy and unwillingness to work with us was extremely disappointing. Next time I’m in Zermatt, I will definitely not be staying here. Very poor customer service.
1-night trip

10/10 Exceptional

Very nice and quiet area of Zermatt that is less than a 10 minute walk from the train station and 12 minutes from the town center. Rooms are very nice, big and clean. Four single beds, nice big bathroom and same floor as reception. Window view was not great but you don't really go to Zermatt to view things from your window. You walk and hike the area! Breakfast is outstanding with a lot of food choices (fruit, meats, bread, coffee, juice). Staff are quite friendly and always ready to give advice. Would not have any hesitation in booking in this place again.

10/10 Exceptional

Estadia perfeita
Foi perfeita! Uma vista linda, uma caminhada até o centrinho de uns 10 minutos no máximo, mas que de tornava perfeito, pois o caminho é lindo e íamos aproveitando, no caminho alguns restaurantes, bares, a estação de SKY é onde alugar os equipamentos…fomos conhecendo tudo na caminhada rsr. Na chegada marquei com o hotel para nos buscar e para nos levar tbem, pois estamos com os filhos e eram muitas malas “ tem um valor adicional, mas vale a pena” porém quem quiser ir caminhando e levar as malas, consegue tbem. Obs: se não tiver tido uma nevasca, pq dificulta para carregar as malas. Ah, o Frederico funcionário do hotel “estava sempre no café da manhã” um querido, muito atencioso.
Elizangela, 4-night trip

2/10 Poor

Marcel, 1-night trip

10/10 Exceptional

Marina, 2-night trip