Kempinski The One Suites Hotel Shanghai Downtown, located near The Bund and West Nanjing Road, offers a luxurious retreat with a restaurant and dry cleaning/laundry services. Relax on the spacious terrace or stay connected with in-room WiFi; guests appreciate the multilingual staff's attentive service.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Separate bedrooms
Lounge area
Pool
Parking available
Refrigerator
Non-smoking
Main amenities (12)
244 smoke-free apartments
Daily housekeeping
Restaurants
Indoor pool
Breakfast available
Fitness centre
Self parking
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Children stay free
Cookware, dishware and utensils
Separate bath and shower
Separate bedroom
Separate dining area
Living room
The current price is AU$235
AU$235
includes taxes & fees
13 July - 14 July
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Deluxe Room, 1 King Bed, City View
Deluxe Room, 1 King Bed, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
80 sq m
City view
Sleeps 2
1 King Bed
View all photos for Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms)
Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
311 sq m
City view
Sleeps 6
3 King Beds
View all photos for Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
72 sq m
1 bedroom
City view
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, City View
Suite, 1 King Bed, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
112 sq m
1 bedroom
City view
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, City View
Standard Room, 1 King Bed, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Free minibar items
LCD TV
62 sq m
City view
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, City View
Nanjing Road Shopping District - 20 min walk - 1.7 km
People's Square - 2 min drive - 2.2 km
Jing'an Temple - 2 min drive - 2.6 km
The Bund - 4 min drive - 4.4 km
Getting around
Hongqiao International Airport (SHA) - 29 min drive
Pudong International Airport (PVG) - 46 min drive
Shanghai Railway Station - 9 min drive
Shanghai South Railway Station - 12 min drive
Nanxiang North Railway Station - 18 min drive
Shanghai Natural History Museum Station - 5 min walk
West Nanjing Road Station - 7 min walk
People's Square Station - 12 min walk
Restaurants
丰收日 - 2 min walk
Belloco - 1 min walk
Manne et Santé - 1 min walk
多福苑 - 1 min walk
玛哪胜地 - 1 min walk
About this property
Kempinski The One Suites Hotel Shanghai Downtown
Kempinski The One Suites Hotel Shanghai Downtown puts you a short five-minute drive from People's Square and Nanjing Road Shopping District. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro & Lounge, which serves international cuisine and is open for breakfast, lunch and dinner. A fitness centre and a terrace are offered, and apartments have conveniences such as washers/dryers and fridges. Fellow travellers say great things about the room service. Public transportation is only a short walk: Shanghai Natural History Museum Station is 5 minutes and West Nanjing Road Station is 7 minutes.
Languages
Chinese (Mandarin), English
At a glance
DONE
Property size
244 apartments
Arranged over 28 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property's swimming pool will be closed on every 1st and 15th of the month.
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (CNY 100 per night)
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor pool
Internet
Free WiFi
Parking and transport
Self parking on site (CNY 100 per night)
Family friendly
Children stay for free (see details)
Restaurants on site
Bistro & Lounge
Food and drink
Fridge
Microwave
Electric kettle
Coffee/tea maker
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: CNY 198 for adults and CNY 99 for children
1 restaurant
Dining table
Stocked minibar (free)
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Alarm clock
Pillow menu
Rollaway/extra beds: CNY 350.0 per night
Bathrooms
Separate bath and shower
Rainfall shower head
Deep-soaking bath
Soap
Children's dressing gowns
Towels provided
Bathrobes
Toothbrush and toothpaste (on request)
Eco-friendly toiletries
Children's slippers
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV
MP3 docking station
Outdoor areas
Terrace
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
meeting rooms
Laptop workspace
Desk chair
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 98
Hardwood flooring in room
Soundproofing
Step-free path to entrance
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Change of towels (on request)
Location highlights
Near a metro station
In the shopping district
In the city centre
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
244 rooms
28 floors
1 building
Built in 2012
Special features
Dining
Bistro & Lounge – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Parking
Self-parking costs CNY 100 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:30 PM
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel
Frequently asked questions
Does Kempinski The One Suites Hotel Shanghai Downtown offer free cancellation for a full refund?
Yes, Kempinski The One Suites Hotel Shanghai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski The One Suites Hotel Shanghai Downtown?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:30 PM.
Are pets allowed at Kempinski The One Suites Hotel Shanghai Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski The One Suites Hotel Shanghai Downtown?
Yes. Self-parking costs CNY 100 per night.
What are the check-in and check-out times at Kempinski The One Suites Hotel Shanghai Downtown?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Kempinski The One Suites Hotel Shanghai Downtown and nearby?
Kempinski The One Suites Hotel Shanghai Downtown has an indoor pool and a fitness centre.
Are there restaurants at or near Kempinski The One Suites Hotel Shanghai Downtown?
Yes, Bistro & Lounge offers international cuisine.
Does Kempinski The One Suites Hotel Shanghai Downtown have private hot tubs?
Yes, each apartment has a deep-soaking bath.
What's the area around Kempinski The One Suites Hotel Shanghai Downtown like?
Kempinski The One Suites Hotel Shanghai Downtown is in Downtown Shanghai, a short 5-minute walk from Shanghai Natural History Museum Station and 3 minutes' walk from West Nanjing Road.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Kempinski The One Suites Hotel Shanghai Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10
Nice hotel
Mohd Hisham
10-night trip
10/10
Very good 👍 we will check in again!
Qiongling
1-night trip
10/10
We will stay in the property again if we go back to Shanghai.
Jim
2-night trip
10/10
Well located and spacious.
Zhenyu
2-night trip
10/10
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Rong
8-night trip
10/10
Wonderful hotel, room and service. Restaurant the food is so so.
Manuel
1-night trip
10/10
Really great location, state of repair and staff. Highly recommended!
Verified traveller
3-night trip
8/10
The hotel is old.
Zhuang
1-night trip
8/10
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Julia
3-night trip
2/10
Hotel definately needs renovation
hongxiang
3-night trip
2/10
Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
Verified traveller
6-night trip
10/10
Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Dashel
4-night trip
8/10
Wifi connection is very bad
Ah
2-night trip
10/10
Chehung
3-night trip
10/10
位於上海的市中心到哪裡都很方便而且睡得很舒服很安靜,下次入住上海一定會再選擇
HUAI CHEN
3-night trip
6/10
cutlery has stains and the washroom is slightly smelly.
Bedroom TV need fixing and so was the blinds in the bathroom.