This is a reasonably priced place to stay in the middle of Birmingham, close to New Street station. There are no staff on site but communications on how to get into the room were clear and delivered well before check-in time on the day of arrival. I had to access this info via the booking site, so bear that in mind when you travel (i.e. you will need to be able to log in on the day). The info included some emergency phone numbers, which were reassuring to have although I did not need to call them.
The stairwell to get into the apartments is bare concrete and a bit tatty, but once inside the third floor premises everything was very neat and tidy. There are six apartments in total, all accessed from a well maintained corridor.
Room amenities were good, with a very good shower, kettle, tea/coffee but also a toaster, fridge and microwave. However, the room would benefit from a bedside table and lamp, as the only portable lamp was across the room and wired through a hole in a cupboard, and therefore could not be moved. Not a major issue but would be an easy fix as there is enough space for a bedside table.
The location is in the middle of Chinatown and the Gay Village, and as such it is a busy location overnight. There is a club nearby which operates to around 5am, so be aware of that. I don't mind as I know the area, but you need to make allowances.