Sheraton Changzhou Xinbei Hotel is a great choice for a stay in Changzhou. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This luxurious hotel also features an indoor pool, a snack bar/deli and a garden.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
247 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site extended parking (CNY 40 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Shopping
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2011
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
Portable bath seats
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Low-height bed
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Lever door handles
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Mini fridge
Free bottled water
More
Housekeeping (on request)
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
大堂吧 – On-site bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 148 for adults and CNY 74 for children
Airport shuttle service is offered for an extra charge of CNY 2000 per vehicle (one-way. Maximum occupancy 1)
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Extended parking costs CNY 40 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Changzhou Sheraton
Changzhou Sheraton Hotel
Sheraton Changzhou
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel
Sheraton Hotel Changzhou
Sheraton Xinbei
Sheraton Xinbei Changzhou
Sheraton Xinbei Hotel
Xinbei
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel Hotel
Sheraton Changzhou Xinbei Hotel Changzhou
Sheraton Changzhou Xinbei Hotel Hotel Changzhou
Frequently asked questions
Does Sheraton Changzhou Xinbei Hotel offer free cancellation for a full refund?
Yes, Sheraton Changzhou Xinbei Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Changzhou Xinbei Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Changzhou Xinbei Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Changzhou Xinbei Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Changzhou Xinbei Hotel?
Yes, an airport shuttle is available. The charge is CNY 2000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Changzhou Xinbei Hotel?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Changzhou Xinbei Hotel and nearby?
Sheraton Changzhou Xinbei Hotel has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Changzhou Xinbei Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Sheraton Changzhou Xinbei Hotel like?
Sheraton Changzhou Xinbei Hotel is in Zhonglou District, a short 15-minute walk from Lushu Park of Changzhou.
Sheraton Changzhou Xinbei Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Jan 2024
Great staff
I enjoy the staff and location of this hotel. The staff is always ready to assist and the hotel is conveniently located by the Wanda Plaza.
Sammy
Sammy, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2023
Great hotel!
Siming
Siming, 5-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2023
Highly recommended!!
Great hotel with a friendly staff. Great breakfast buffet and room service available. Very nice hotel. Always greeted with a smile and staff that is willing to help with all your needs
Sammy
Sammy, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2023
Great place to stay
This was my second stay at this hotel during my trip. Once again I was greeted with smiling faces and a friendly staff. I will definitely recommend and visit again in the near future
Sammy
Sammy, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
8 July 2023
xiufang
xiufang, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Feb 2021
I booked a couple of nights at the Sheraton as a small staycation due to being unable to leave the city thanks to pandemic lockdowns. As far as changzhou goes this is a good location a couple of good western restaurants nearby, Istanbul (Turkish) and Koala (Australian Bar) right next to a big shopping mall although these are everywhere in china so nothing special. The room was comfortable, big SOFT bed (important to check in China) and clean, my only complaint would be the ac didn’t work particularly well and it did get fairly warm in the room, not unbearable by any stretch but I personally like being cool. I do know a lot of hotels have ac restrictions because of covid which might be the issue. One night I decided to have dinner in the restaurant which was a disappointment, the food wasn’t necessarily bad but there were limited options, I have eaten in the restaurant previously through work when their seemed to be more choice so perhaps it depends on whether they’re holding events. Definitely a nice hotel overall if you’re staying in Changzhou
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Dec 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2019
Nice hotel in a good location.
Wifi speed is slow and sometimes gets disconnected. Sauna room and swimming pool shower rooms not so cleaned and well maintained.
Other than that, everything else is good.
Choo Wai
Choo Wai, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2019
Jianpeng
Jianpeng, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 June 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Apr 2019
I asked for a change of room and got an upgraded room without special request. The room had a washing and dryer machine which was useful, and an electric bidet toilet seat - nice! I really liked that room and thank the staff for upgrading..
Ofer
Ofer, 7-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Mar 2019
Good value for money
The hotel is comfortable, staff is friendly, breakfast is good and plenty of choice. The room is spacious and comfortable.
Location is also good - plenty of restaurants, malls and shops around
Robert
Robert, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2019
as usual a good stay
Everything OK; Only problem, which is generally in China: the heating is set to one million degrees and cannot be reduced.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2018
Received great help and good service from Miranda and Joanna (Front Desk).
also teh Room Service was good too.
Dan
Dan, 1-night trip
Verified Expedia guest review
8/10 Very good
27 May 2018
Perfect Business type hotel
In general hotel stay was satisfied. Good for a business purpose.
Alicia
Alicia, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Apr 2018
Satisfied stay in Sheraton
Good hotel
Nice people
Good service
Delicious breakfast with many choices
Very near to my meeting place
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
31 July 2017
Great service
Great service. They don't speak very well English but they tried very hard and everything we need it they made sure to get it for us.
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2016
Ming Nang
Verified Hotels.com guest review
10/10 Exceptional
6 Mar 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
11 July 2015
Beatiful hotel but need to improve cleaning
Nice hotel but internet was so slow. Bathroom cleaness need to improve.
Pedro M
Verified Hotels.com guest review
10/10 Exceptional
30 June 2015
good hotel in changzhou
good location, very comfortable stay
Verified traveller
Verified Hotels.com guest review
4/10 Fair
13 Jan 2015
Poor Service
While my stay itself was pleasant - it is in a great location, rooms conditions are good, I am very unhappy with the service, particularly after one incident. I noticed I was overcharged for my stay because they used an incorrect RMB-USD exchange rate. Even though I brought this to their attention and they recognized the incorrect charge but they did nothing to correct it because they said I had to let them know on the day of transaction, which I didn't. I would've rated 5 if this matter was properly resolved but I was disappointed.
Qiang
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2014
Good experience
Although stayed only one night, I had a good experience with Sheraton. Staff is very friendly and self-active.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
21 June 2013
This hotel really suckssss!!!
The representative said "I don't speak Chinese, only English." She was also being rude and unrespecful. What a shame to this hotel.