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Pan Pacific Suzhou

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Where to?

Dates

June 2026

July 2026

Exterior - Pan Pacific Suzhou (Suzhou)

Pagoda Suite - Pan Pacific Suzhou (Suzhou)

Exterior - Pan Pacific Suzhou (Suzhou)

Pagoda Suite - Pan Pacific Suzhou (Suzhou)

Lobby - Pan Pacific Suzhou (Suzhou)

Nestled near Shantang Street, Pan Pacific Suzhou offers a serene retreat with a garden and driving range. Enjoy international cuisine at one of the 4 on-site restaurants, unwind in the sauna or steam room, or take a refreshing dip in the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby, this hotel is perfect for relaxation.

Wonderful

Popular amenities

Pool
Spa
Free Wi-Fi
Restaurant
Air-conditioning

Main amenities (12)

Daily housekeeping
4 restaurants
Indoor pool
Breakfast available
Outdoor tennis court
Fitness centre
Sauna
Steam room
Seasonal outdoor pool
Room service
Spa services
Business centre

Feel at home (6)

Children stay free
Television
Garden
Daily housekeeping
Laundry facilities
Blackout curtains

includes taxes & fees

24 May - 25 May

Why we love this property

Work and play balance

Located in the city centre, this hotel offers a business centre and 11 meeting rooms. After work, guests can enjoy the sauna, steam room, or tennis court.

Dining delights

International cuisine served poolside, in gardens, or al fresco. Chinese delicacies available at another spot. The buffet breakfast starts days right.

Room options

Check availability for these dates

Tonight

May 20 - May 21

Tomorrow

May 21 - May 22

Down duvets, minibar, in-room safe, blackout curtains

Premier King

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

Exceptional

64 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

Exceptional

32 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Deluxe King

Deluxe King

Exceptional

32 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Twin

Deluxe Twin

Excellent

32 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Premier Balcony Suite

Premier Balcony Suite

Exceptional

Garden view
68 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

View from room

Premier Balcony Twin

Garden view
36 sq m
Sleeps 3
2 Large Single Beds
Free Wi-Fi

Premier Balcony King

Premier Balcony King

Exceptional

Garden view
36 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Family Suite

Family Suite

Garden view
64 sq m
2 bedrooms
Sleeps 3
1 Queen Bed and 1 Large Single Bed
Free Wi-Fi

Family Two Bedrooms

Family Two Bedrooms

Exceptional

Garden view
2 bedrooms
Sleeps 4
2 Queen Beds
Free Wi-Fi

Family Triple Room

Family Triple Room

Garden view
1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Bed
Free Wi-Fi

Premier View King

Premier View King

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Executive Suite

Exceptional

110 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Large Single Beds
Free Wi-Fi

Premier View Twin

Premier View Twin

1 bedroom
Sleeps 2
2 Large Single Beds
Free Wi-Fi

Family King Room

Family King Room

1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Premier King Grande

Premier King Grande

Exceptional

1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Pagoda Suite

Pagoda Suite

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Executive Suite

Sleeps 2
Free Wi-Fi

Lobby

Wu Gong Hall

Sleeps 6
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Triple Bedroom Executive Suite

Sleeps 6
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Executive Suite

Sleeps 4
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Suite

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Executive Pagpda Suite

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Family Suite

Sleeps 3
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Family Two Bedrooms

Sleeps 4
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony King

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Twin

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Room (Double Bed)

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Room (2 beds)

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Family Triple Room

Sleeps 3
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier View King

Sleeps 2
Free Wi-Fi

Premier King

Premier King

Exceptional

32 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Standard 2-bed Room

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Premier View Twin

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Deluxe King

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Twin

Sleeps 2
Free Wi-Fi

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

Sleeps 2
Free Wi-Fi

Similar properties

Flat-screen TV

Parking available
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

21 May - 22 May

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About the area

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

Panmen Scenic Area - 1 min walk - 0.1 km
Suzhou City Moat - 5 min walk - 0.5 km
Classical Gardens of Suzhou - 15 min walk - 1.3 km
Suzhou Park - 3 min drive - 3.1 km
Master of the Nets Garden - 3 min drive - 2.8 km

Getting around

Wuxi (WUX-Shuofang) - 46 min drive
Suzhou Railway Station - 13 min drive
Suzhou New District Railway Tram Stop - 25 min drive
Suzhou North Railway Station - 28 min drive
Renminqiao South Station - 9 min walk
Nanmen Station - 10 min walk
Sanyuanfang Station - 18 min walk

Restaurants

‪萃英园 Garden Brasserie - ‬10 min walk
‪铁手咖啡制造局Metalhands(沧浪亭店) - ‬16 min walk
‪Haidilao Hot Pot - ‬17 min walk
‪藏书羊肉新市路店 - ‬13 min walk
‪85°C Bakery Café (85度C) - ‬8 min walk

About this property

Pan Pacific Suzhou

When you stay at Pan Pacific Suzhou, you'll be within a 10-minute drive of Shantang Street and Suzhou Museum. Guests can indulge in spa services, and 萃英园全日餐厅, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features an indoor pool, a fitness centre and an outdoor tennis court. Public transportation is only a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

At a glance

Hotel size

- 336 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: 6 PM
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (aged 17 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
- Children aged 6 and younger eat free breakfast

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- On-site parking is limited
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
- On-site garage

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Room service (limited hours)

Travelling with children

Children stay for free (see details)
Lifeguard on-site

What to do

Tennis
Pool table
Ping pong

Working away

Business centre
11 meeting rooms
Conference space (12917 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Built in 1999
Garden
Fitness centre
Golf driving range on-site
An indoor pool
Seasonal outdoor pool
Spa services
Outdoor tennis court
Sauna
Steam room
Banquet hall
Traditional architecture

Accessibility

Lift
Lift door width (centimetres): 120
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchairs available on site
Step-free path to entrance

Room amenities

Be entertained

47-inch flat-screen TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Bathrobes and slippers

Sleep well

Down duvet
Blackout curtains
Alarm clock
Bed sheets provided

Freshen up

Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone

Food and drink

Free bottled water
Free tea bags/instant coffee

More

Daily housekeeping
In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

萃英园全日餐厅 – This poolside buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

海天楼中餐厅 – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

吴宫瑞面 – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Open daily.

Sun Ray禧禾意大利灵感餐厅 – This restaurant specialises in Italian cuisine and serves brunch and dinner. Open daily.

塔影咖啡 – On-site café. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 68 for children
Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge of 50 per cent of room rate

Children & extra beds

Rollaway beds are available for CNY 300.0 per day

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 9:30 PM
The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pan Pacific Hotel Suzhou

Pan Pacific Suzhou

Suzhou Pan Pacific

Pan Pacific Suzhou Hotel Suzhou

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Suzhou

Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou offer free cancellation for a full refund?

Yes, Pan Pacific Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific Suzhou?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.

Are pets allowed at Pan Pacific Suzhou?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Pan Pacific Suzhou?

Yes. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Check-out time is noon. Express check-out is available.

What is there to do at Pan Pacific Suzhou and nearby?

Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Pan Pacific Suzhou also has a steam room and a garden.

Are there restaurants at or near Pan Pacific Suzhou?

Yes, there are 4 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

What's the area around Pan Pacific Suzhou like?

Pan Pacific Suzhou is in Suzhou Old Town, a short 9-minute walk from Renminqiao South Station and 3 minutes' walk from Panmen Scenic Area.

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Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

Breakfast was a highlight with many reviewers praising its excellent spread and variety. (14 reviews)
The property is located next to a beautiful park with easy access and offers a lovely view from the balcony. (3 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Room

Taxi

Location

Verified

10/10 Exceptional

5 Apr 2026

Superior Hotel in Great location with great amenities

Ehab, 2-night trip

Verified

10/10 Exceptional

19 Apr 2026

Very good. Nice room and good breakfast

Cindy, 2-night trip

Verified

8/10 Very good

2 Dec 2025

Clean room, helpful staff, and superb amenities!

Lim, 3-night trip

Verified

8/10 Very good

26 Jan 2026

Well appointed room but a bit dates but that could be because they wanted to stay with the Chinese styled theme. Beautiful garden and scenic area for photos and check in if that's what you're into.

Johnny Chinh, 1-night trip

Verified

10/10 Exceptional

9 Dec 2025

Very cool hotell. High class rooms and facilities.

Victor, 1-night trip

Verified

10/10 Exceptional

22 Dec 2025

hotel looks like a palace and the garden is linked to a beautiful place of interest which hotel guests can gain free entry and also get 1 hour of complimentary ancient dressing

Joanelle, 2-night trip

Verified

10/10 Exceptional

10 Nov 2025

Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc.

Michelle, 2-night trip

Verified

10/10 Exceptional

31 Dec 2025

Spacious room with beautiful landscape environment

Suping, 2-night trip

Verified

8/10 Very good

13 Dec 2025

Nice room. Staff are attentive. Good and clean room.

Leslie, 2-night trip

Verified

10/10 Exceptional

4 Jan 2026

The hotel location is excellent. Its garden style makes it unique and gorgeous. The room is spacious and super clean. The bed is very comfortable. The restaurants serve high quality food for reasonable prices. All staff members are very friendly and attentive. They try to help you with anything you need.

Xianzhong, 2-night trip

Verified

10/10 Exceptional

21 Oct 2025

Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.

Julie, 2-night trip

Verified

10/10 Exceptional

23 Sept 2025

So beautiful hotel, the room was every clean with beautiful balcony and garden view, hai tien lo restaurant dining was delicious, and I want specially thanks 谈星余，郑明泽，孙智慧，非常感谢他们的热情专业的服务态度。

Jie, 3-night trip

Verified

10/10 Exceptional

13 Apr 2025

Excellent breakfast and services, serene atmosphere surrounded by the garden

Fan, 2-night trip

Verified

10/10 Exceptional

20 Sept 2025

Historical hotel but recently refurbished! All facilities that might be expected and a wide variety of choice for breakfast. Situated as part of the Panmen gardens and free entry with your room key!

Graham, 2-night trip

Verified

10/10 Exceptional

14 Dec 2025

Helpful staff and the reception is really helpful for my courier pick up. Helped me call the courier to check since I do not have local number. Nice breakfast, Huge hotel

Koh, 3-night trip

Verified

10/10 Exceptional

10 Dec 2024

Hospitable staff, neat room and great location.

Nicholas, 1-night trip

Verified

10/10 Exceptional

20 Sept 2025

We are a family of four with two kids, 11 and 7. We enjoyed staying at the hotel. The room is clean and organized, the food at hotel restaurant is great plus there’s an indoor and outdoor swimming pool.

Olivia, 4-night trip

Verified

10/10 Exceptional

27 Mar 2025

A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.

Loh, 2-night trip

Verified

10/10 Exceptional

3 Nov 2025

The room is clean. Environment good. The caretaker is excellent, especially Li Qin.

Xi, 5-night trip

Verified

10/10 Exceptional

17 July 2025

Very pretty and the service is good also!

WENJING, 3-night trip

Verified

10/10 Exceptional

23 Sept 2025

Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.

Kelvin, 2-night trip

Verified

10/10 Exceptional

13 June 2025

Room is excellent,with nice shower,big gardens

Hotel view

Lobby entrance

Robot service

JiaQing, 1-night trip

Verified

10/10 Exceptional

29 Feb 2024

Beautiful architecture and delicious breakfast buffet

Gennie, 2-night trip

Verified

10/10 Exceptional

10 Apr 2024

Amazing hotel.

Amazing hotel, with access to very pretty gardens (day or night).

Alan, 2-night trip

Verified

8/10 Very good

15 Apr 2025

Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.

Ngoc, 2-night trip

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