Located in the heart of Shanghai, Andaz Xintiandi Shanghai - a concept by Hyatt offers an oasis of luxury with 3 bars and two restaurants. Relax at iSpa or take a dip in the indoor pool after working out at the 24-hour gym.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Free parking
Airport transfer
Pool
Spa
Non-smoking
Main amenities (12)
Daily housekeeping
2 restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness centre
24-hour room service
Business centre
Airport shuttle
Limo/town car service
24-hour front desk
Front desk safe
For families (6)
Children stay free
Free cots/infant beds
Separate sitting area
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is AU$299
AU$299
includes taxes & fees
15 June - 16 June
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for 1 King Bed
1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
41 sq m
City view
Sleeps 3
1 King Bed
View all photos for 1 King Bed with Xintiandi View
Xintiandi Style Shopping Centre - 4 min walk - 0.4 km
People's Square - 11 min walk - 0.9 km
Nanjing Road Shopping District - 2 min drive - 1.9 km
The Bund - 3 min drive - 2.5 km
Yu Garden - 3 min drive - 2.2 km
Getting around
Hongqiao International Airport (SHA) - 31 min drive
Pudong International Airport (PVG) - 43 min drive
Shanghai South Railway Station - 12 min drive
Shanghai Railway Station - 18 min drive
Nanxiang North Railway Station - 21 min drive
Laoximen Station - 5 min walk
Xintiandi Station - 10 min walk
Dashijie Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
新天地壹号会所 - 2 min walk
枳子 - 1 min walk
新吉士酒楼 - 1 min walk
蝶园(太仓路店) - 2 min walk
凯博 - 3 min walk
About this property
ANDAZ XINTIANDI, SHANGHAI, BY HYATT
When you stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT, you'll be in a great location, within a short 10-minute walk of Xintiandi Style Shopping Centre and People's Square. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include a 24-hour fitness centre, a fitness centre and a snack bar/deli. The property is only a short walk to public transportation: Laoximen Station is 5 minutes and Xintiandi Station is 10 minutes.
Languages
Chinese (Mandarin), English
At a glance
DONE
Hotel size
307 rooms
Arranged over 28 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 274 per person
Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)
Children & extra beds
Rollaway beds are available for CNY 233 per night
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai
Frequently asked questions
Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ XINTIANDI, SHANGHAI, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, there's an indoor pool.
Are pets allowed at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, there's free self parking.
Is an airport shuttle service offered by ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one way.
What are the check-in and check-out times at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at ANDAZ XINTIANDI, SHANGHAI, BY HYATT and nearby?
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 3 bars and a spa, as well as an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, there are 2 on-site restaurants.
What's the area around ANDAZ XINTIANDI, SHANGHAI, BY HYATT like?
ANDAZ XINTIANDI, SHANGHAI, BY HYATT is in Downtown Shanghai, a short 5-minute walk from Laoximen Station and 4 minutes' walk from Xintiandi Style Shopping Centre.
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ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Reviews
8/10
Great location and service. Near a lot of shopping malls in xintiandi. Its clean but does need a bit of renovation.
Verified traveller
3-night trip
10/10
The view was excellent and all the facilities were superb.
Fumiko
1-night trip
8/10
The location was good. But the hotel room is a bit old and the bed is too soft.
Yew Meng
9-night trip
10/10
It is in the middle of city and easy to go anywhere. Just the external wall looks a bit old.
ka-yip Andrew
2-night trip
10/10
good location happy hour at the hotel is amazing
WONG TAI
3-night trip
10/10
Excellent hotel, first rate service all round
Mark
6-night trip
10/10
Great location and the overall services were excellent! Will stay again.
Weini
2-night trip
10/10
Beautiful hotel! Very convenient location!!
Nancy
2-night trip
10/10
Very nice hotel. Well designed. Highly technological and well located .
Pavel
1-night trip
10/10
Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door!
The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference
Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Verified traveller
1-night trip
10/10
Breaktfast was excellent. King bed room size was good and gym so were the gym facilities. Overall pleasant stay.
Kim
2-night trip
10/10
Amazing experience. First time using the limousine service and was great indeed.
Hotel is not able to book for us the Rong restaurant as they do not provide reservation. However, we still manage to get our lunch there to experience the fantastic food!
Sun Jun Billion
1-night trip
8/10
Free water and mini-bar (non alcoholic)in the room, free coffee and candies at the reception. Reasonable to staying
Atsushi
3-night trip
6/10
The hotel was cool, and the room very comfortable.
House cleaning was very slow - didn't happen until very late afternoon.
Restaurant options were too limited - either very high end or not many options.
Kristian
2-night trip
6/10
The staff are great and the happy hour treats and coffee machine rocks. However the room is quite old, and the toilet flush was weak and clogged daily.
erica
5-night trip
10/10
Beautiful bathroom and bedroom. The only drawback was there was massive construction outside the bedroom window and the curtains are alway drawn.
Koh
2-night trip
10/10
Good
Vanessa
2-night trip
8/10
I've been staying at this hotel for close to a decade now and still keep coming back. I have noticed that the rooms are showing signs of aging and wear which is a bit disappointing. Also, there is massive construction on one side of the hotel and for the last 3 trips they have put me on the construction side. Maybe chosse a "city view" if available when you book.
eric
1-night trip
4/10
Hotel sent staff to come in my room to ask for permission to check my luggages. It was later explained someone requested to check out my room and hotel wanted to reconfirm. Hotel admitted this was a human mistake afterwards.
Verified traveller
3-night trip
2/10
The shower was really pretty, but one day there was no way to adjust it to be cold, then there was no hot water.
Daniel
4/10
There was absolutely nothing special about this hotel, which I found extremely disappointing. The room itself was mediocre at best, the view out the window looks down on a massive construction project, the pool was cold and had mold dripping off the walls, the breakfast was underwhelming and the food was as cold as the dining room. Things I had seen such as a free mini bar or hosted happy hour were not true either. All in all, a colossal disappointment. If this is the “concept” that Hyatt had in mind, they should go back to the drawing board. I’ve had better stays in hotels 1/4 of the price.