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All properties in Punta Cana, La Altagracia, Dominican Republic

Ancora Cap Cana, Marina Resort and Villas - All inclusive Family concept

Beachfront resort in Punta Cana with golf course and free beach shuttle

  • Free buffet breakfast, free WiFi, and free parking
From
A$460

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Luxury Village Avenue, Cap Cana, Punta Cana, 23000, La Altagracia, Dominican Republic
8.2.Very good.
  • Stayed for a long weekend. Food and service were all great.

    Jul. 17, 2021

  • The property need s revamping & better food choices for the vegetarians as their was none…

    May 7, 2021

See all 84 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Kitchen

    Property highlights

    Main amenities

    • 300 smoke-free guestrooms
    • Daily housekeeping
    • On a private beach
    • Marina
    • Golf course
    • Casino

    Feel at home

    • Children's pool
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Rollaway/extra beds (free)
    • Kitchen

    What’s around

    • In Cap Cana Marina
    • Juanillo Beach - 42 min walk
    • Punta Espada Golf Course - 5.4 mi / 8.7 km
    • Downtown Punta Cana - 10.4 mi / 16.8 km
    • San Juan Shopping Center - 10.5 mi / 16.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Junior Suite
    • Deluxe Suite
    • Premier Suite

    What’s around

    Landmarks

    • In Cap Cana Marina
    • Juanillo Beach - 42 min walk
    • Punta Espada Golf Course - 5.4 mi / 8.7 km
    • Downtown Punta Cana - 10.4 mi / 16.8 km
    • San Juan Shopping Center - 10.5 mi / 16.9 km

    Getting around

    • Punta Cana Intl. Airport (PUJ) - 11 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    • Free beach shuttle
    map
    See on map
    Luxury Village Avenue, Cap Cana, Punta Cana, 23000, La Altagracia, Dominican Republic

    At a glance

    Hotel size

    • This hotel has 300 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-11:30 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a negative COVID-19 test result

    Special check-in instructions

    Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. Additional screenings for COVID-19 are available on request for a surcharge.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Children's club*

    Pets

    • Pets allowed (dogs and cats only)*
    • Smoking rooms only*
    • 1 per room (up to 67 lbs)

    Internet

    • Free WiFi (2-device limit) and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    • No alcohol allowed onsite
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • In-room childcare (surcharge)

    Food and drink

    • Free buffet breakfast daily
    • 5 restaurants
    • 4 bars/lounges
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • Coffee/tea in a common area

    Things to do

    • Ecotours on site
    • Golf lessons on site
    • Hiking/biking trails on site
    • Racquetball/squash on site
    • Volleyball on site
    • Ecotours nearby
    • Golfing nearby
    • Kayaking nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Surfing/boogie boarding nearby
    • Waterskiing nearby

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free grocery shopping service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers - 7
    • Year Built – 2011
    • Lift
    • ATM/banking
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • In-room massage available
    • Individually decorated
    • Individually furnished
    • Number of living rooms

    Freshen up

    • Deep soaking bathtub
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels
    • IPod docking station
    • DVD player

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Full-sized fridge/freezer
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware and utensils
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    All inclusive

    This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities are included and additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All à la carte meals and snacks included
    • In-room minibar (some restrictions)
    • Dining availability limited at one or more venues
    • Limited gourmet or à la carte dining

    Not included
    • Spa/beauty facilities and services

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

    Dining

    Il Cielo Ristorante & Bar - Overlooking the ocean, this bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

    Kokomo's Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

    The Dock Bar - Onsite lobby lounge. Happy hour is offered. Open daily.

    Festivale - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Health club
    • Marina on site
    • Ecotours on site
    • Golf lessons on site
    • Hiking/biking trails on site
    • Racquetball/squash on site
    • Volleyball on site

    Nearby

    • Ecotours nearby
    • Golfing nearby
    • Kayaking nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Surfing/boogie boarding nearby
    • Waterskiing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Christmas Eve (24 December) Gala Dinner per adult: USD 70
    • Christmas Eve (24 December) Gala Dinner per child: USD 35 (from 5 to 12 years old)
    • New Year's Eve (31 December) Gala Dinner per adult: USD 70
    • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 5 to 12 years old)

    Optional extras

    • Airport shuttle service is offered for an extra charge of USD 38.00 per vehicle (one-way)
    • Area shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Children's club access is available for an extra charge
    • Babysitting/childcare is available for an extra charge
    • Airport shuttle service for children up to age 17 costs USD 0.00 (one-way)
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

    PetsPay at property

    • Pets are allowed for an extra charge of USD 25.00 per pet, per night
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    ParkingPay at property

    • Guests must contact this property in advance to reserve onsite parking

    Pool, spa & gym (if applicable)Pay at property

    • Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    At check-in, guests must provide a negative COVID-19 test result.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Parties and events are allowed on site.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express and cash.

    Also known as

    • Ancora Punta Cana – Private Residences, Yacht Club and Marina
    • Ancora All Suites Destination
    • Resort Ancora Punta Cana, All Suites Destination Resort
    • Ancora Punta Cana, All Suites Destination Resort Punta Cana
    • Alsol Luxury Village All Inclusive
    • AlSol Luxury Village
    • Ancora Punta Cana – Private Residence Yacht Club Marina
    • Ancora All Suites Destination
    • Ancora Punta Cana
    • Ancora
    • Ancora Punta Cana All Inclusive
    • Ancora Cap Cana Marina Resort Villas
    • Ancora Punta Cana All Suites Destination Resort
    • Ancora All Inclusive Punta Cana
    • Ancora Endless Luxury
    • Ancora Village
    • Ancora Punta Cana All Suites Destination Resort
    • Ancora All Suites Destination Resort
    • Ancora Punta Cana All Suites Destination

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Ancora Cap Cana, Marina Resort and Villas - All inclusive Family concept does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 4 outdoor pools and a children's pool.
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 67 lbs per pet. There's a charge of USD 25.00 per pet, per night.
    • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Express check-out is available.
    • Yes, there are 5 onsite restaurants, featuring alfresco dining, Italian cuisine, and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Playa Blanca (3.5 mi), Blue Marlin (4.3 mi), and Sanctuary Town (4.3 mi).
    • Yes, an airport shuttle is available. The charge is USD 38.00 per vehicle one-way.
    • Yes, the 3229 square-foot casino features 24 slot machines and 6 gaming tables.
    • Have fun with onsite activities such as hiking, and practice your swing at the golf course. Additional recreation onsite includes ecotours, racquetball/squash, and volleyball. Enjoy a swim in one of the 4 outdoor swimming pools or use the resort's other amenities, which include 4 bars and a casino. Ancora Cap Cana, Marina Resort and Villas - All inclusive Family concept also has a private beach, a health club, and spa services, as well as an arcade, a picnic area, and a garden.
    8.2.Very good.
    • 2.0.Poor

      Robbed by the hotel’s management

      My booking through the app was made with the option to pay at the property which I did Sneaky Ancora’s management took advantage of a mistake from hotels.com and doesn’t want to refund my billing which is double I’ll never stay at this hotel again or book a stay through hotels.com

      Armando, 3 night trip with friends, Apr. 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      We were very pleased with our stay. It is a very relaxing place to stay, not crowded at all, with options to try other places to eat and visit Juanillo beach which is a true gem. Hotel does a great job with all the covid regulations and offers testing in site.

      3 night family trip, Mar. 16, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Resort. Staff friendly and We will go back very soon

      Tiffany, 4 night family trip, Jan. 20, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Absolutely amazing experience. The wait staff and Confesor were top notch. Amazing staff overall. Cant wait to go back.

      3 night family trip, Jan. 4, 2021

      Verified Travelocity guest review

    • 8.0.Very good

      No me gusto que ese hotel es tiempo compartido y tienen vendidas las habitaciones por lo tanto los que pagamos todo incluido no podemos divertirnos porque molestamos a los otros huéspedes. La comida en la piscina pésima y el trato genial. Mi habitación estaba perfecta pero la ducha estaba tupida y nunca lo solucionaron. No es un hotel para yo regresar.

      4 night family trip, Dec. 28, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      close to 3 major golf courses great food both onsite and nearby

      10 night family trip, Dec. 5, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      It was simply amazing a a lot to do. I loved the marina and the multiple pools!! It was like a small town and designed very well. I will define back soon

      2 night family trip, Mar. 7, 2020

      Verified Orbitz guest review

    • 10.0.Exceptional

      Nos encanto la propiedad, áreas hermosas, tranquilo y buena comida.

      NGC, 3 night family trip, Dec. 30, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Clean place, very well maintain!!! Beautiful gardens and service

      Luz, 4 night family trip, Dec. 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The pet policy needs to be updated. It was very confusing because every time We took our pet to the pool area which we were told we were allowed to have him staff will Come and by and tell us otherwise.

      1 night family trip, Aug. 2, 2019

      Verified Expedia guest review

    See all 84 reviews