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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults
All inclusive

TRS Turquesa Hotel - Adults Only - All Inclusive

4.5-star4.5 stars
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000, Dominican Republic

Adults-only property with full-service spa, connected to the convention center, near Cortecito Beach
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 24 2020 to November 18 2020 (dates subject to change).
  • Great resort, friendly staff always willing to help, great food, my favorite restaurant…Mar. 27, 2021
  • Property is old and outdated Can not be rated as 9/10 that is deceiving We were awakened…Feb. 11, 2021

TRS Turquesa Hotel - Adults Only - All Inclusive

from A$403
  • Junior Suite Poolside
  • Junior Suite Garden / Pool View
  • Junior Suite Swim Up
  • Junior Suite Garden / Pool View Single Use

What’s around TRS Turquesa Hotel - Adults Only - All Inclusive

Landmarks

  • On the waterfront
  • Cortecito Beach - 27 min walk
  • Palma Real Shopping Village - 3 mi / 4.9 km
  • Macao Beach - 10.5 mi / 17 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive
  • Free casino shuttle

At a glance

Key facts

Size

  • 372 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 17 restaurants
  • 20 bars/lounges
  • 6 poolside bars
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 605
  • Conference space size (meters) - 56
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 10
  • Year Built – 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

ZENTROPIA has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Boheme only TRS Guests - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Kusko only for TRS guests - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Helios Beach Club - This restaurant specializes in international cuisine and serves dinner only. Open daily.

Capricho only TRS Guests - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Bambu - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

TRS Turquesa Hotel - Adults Only - All Inclusive’s small print

Also known as

  • Royal Suites Turquesa Adult All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • Royal Suites Turquesa Adult All Inclusive
  • TRS Turquesa Hotel Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults All Inclusive
  • TRS Turquesa Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults All Inclusive
  • TRS Turquesa Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults Only All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for TRS Turquesa Hotel - Adults Only - All Inclusive

  • Does TRS Turquesa Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, TRS Turquesa Hotel - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is TRS Turquesa Hotel - Adults Only - All Inclusive currently open?
    This property is closed from March 24 2020 to November 18 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at TRS Turquesa Hotel - Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there are 6 outdoor pools.
  • Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at TRS Turquesa Hotel - Adults Only - All Inclusive?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there are 17 onsite restaurants, featuring French cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Pastrata (2.1 mi), Bagdad-Beograd (2.1 mi), and Fresco (2.1 mi).
  • Is there an onsite casino at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, the 4000 square-foot casino features 8 slot machines and 8 gaming tables.
  • What is there to do at TRS Turquesa Hotel - Adults Only - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, Pilates, and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. TRS Turquesa Hotel - Adults Only - All Inclusive also has 6 poolside bars, 20 bars, and a casino, as well as a nightclub, a private beach, and a steam room.

Recent reviews

Superb 9.0 From 623 reviews

Very good 8.0
Beautiful but no notification of changes
This resort is beautiful. Pool, beach, ambiance, restaurants, staff were all amazing. Our only disappointment was not being told ahead of time some of the resort was not open due to covid. Our restaurant selection was limited, majority of pools did not have open bars, there were only a few activities available during our 10 night stay, and the spa steam and mud rooms were not open.
us10 night trip
Exceptional 10.0
Friendly staff.. beautiful property... plz visit the spa... beautiful ocean view..
MICHIE, us3 night romance trip
Exceptional 10.0
This was our third trip to TRS Turquesa. The resort was clean and safe and as always the staff was amazing. Great food and the pools and beach are just awesome. The bars make great drinks and the entertainment is always great. Beautifully decorated for Christmas this time on our stay. My only complaint is we could not stay longer. But we will be back soon.
Randall, us5 night romance trip
Poor 2.0
Staff was rude and harass you every morning. Travel club staff do not give up, worse than being on the beach. We were charged on arrival but the hotel claims they did not receive the payment however I had proof from my bank that the payment went through, they cancelled the payment without asking or notifying me and then told us we needed to pay again or else they would not let us leave and would restrain us!!! We paid again and still have not received a refund for the first payment. Others that we met had the same payment problems where the hotel claimed they didn’t get the payment and made them pay again. The tv in the rooms do not work, we tried different rooms and others had the same issues. There was a leak in our bathroom. The AC was not working. Not all restaurants are open, and staff doesn’t seem to know what’s going on or what is open. We made reservations twice that were incorrect due to the butler not knowing the hours of the restaurant and then the second time the restaurant was closed. While the hotel is beautiful and outside is clean, food is amazing, bartenders and dinner staff are so friendly and nice....everyone else is rude and not helpful and made the experience horrible.
Tiana, us10 night romance trip
Very good 8.0
Beautiful relaxing place. Very clean and adjusted to the pandemic
Zuzy, us3 night trip
Good 6.0
This property wasn't as nice as the reviews describe. I've stayed at a few all-inclusives in Punta Cana that were quite a bit less expensive and much nicer. The negatives: The rooms needed to be refreshed, the workmanship was sloppy which detracted from the place, even with few people at the resort (Coronavirus) the staff were slow to fill glasses with water etc (frustrating to work hard to catch their attention to make a request, then see them standing idly by why I waited). The food was the exact same items ALL the time- even the largest buffet only had approx 30 entree items and they didn't change all week. Indicative of the quality, there was no real coffee machines in the resort- cartridges (even at their cafe) are not what you expect from a high end place. The all inclusive Grand Bahia down the street was much nicer and 1/2 the price.
DD, us8 night trip
Exceptional 10.0
It was rare to see a staff member without a smile on his or her face. They all seemed to truly enjoy what they do. The motto "from guest to family" is embraced by all, especially by our 'butler' Judith. She was truly an amazing blessing.
Bob, us5 night family trip
Exceptional 10.0
Every guest was assigned a “butler” . These guys were awesome! The property is very large, and spread out, but these guys helped coordinate, line up rides, and make it awesome!
us5 night romance trip
Exceptional 10.0
Excellent place we really enjoyed it a lot, excellent service and great experience and food. Overall excellent. Don't waste your time with the guys from Travel Club they just want to sell you membership. We didn't and we saw a lot of couples went with them.
Juan, us6 night family trip
Very good 8.0
Ok..expected ocean view and no ocean view. Rooms were just ok.
us7 night romance trip

TRS Turquesa Hotel - Adults Only - All Inclusive