6/10 Good
14 Jan 2025
Fair stay experience
Early check-in was accepted after 12pm for free and I was asked to pay extra for early check-in before 12pm but I did not pay. A free room upgrade was requested but was provided on the next day with the inside view as the outside view is blocked by the AC compressor, wall, and pigeons and birds droppings and smell which was not cleaned at all. The hotel is rated as 5 stars, but the furniture and interiors looked old and had not been maintained for a long time. Cleanliness was not bad but the wardrobe doors and drawers were difficult to open and close. Restaurant food was good and only a few service staff were good. The most annoying thing was to daily re-activate both keys with the reception. The stay was not pleasant and welcoming.
The shopping area and Smaaash Game area gave me some good time to spend in the evening.
Swapnil
Swapnil, 5-night business trip
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