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Shangri-La Eros, New Delhi

Photo gallery for Shangri-La Eros, New Delhi

Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Shangri-La Eros, New Delhi

VIP Access

Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near India Gate

9.0/10 Superb

1,024 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

Room options

About this area

What's nearby

  • In Connaught Place
  • India Gate - 23 min walk
  • Jama Masjid - 24 min drive
  • Lajpat Nagar Central Market - 29 min drive
  • Swaminarayan Akshardham Temple - 26 min drive
  • Red Fort - 21 min drive
  • Chandni Chowk - 25 min drive
  • Qutub Minar - 35 min drive
  • Majnu-ka-tilla - 38 min drive
  • DLF Cyber City - 46 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 43 min drive
  • New Delhi Tilak Bridge Station - 3 min drive
  • New Delhi Shivaji Bridge Station - 5 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • Patel Chowk Station - 7 min walk
  • Central Secretariat Station - 17 min walk
  • Rajiv Chowk Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Saravana Bhavan - 10 min walk
  • Fresc Co - 12 min walk
  • Beer Cafe - 13 min walk
  • Andhra Bhavan - 13 min walk
  • DePaul's - 13 min walk

About this property

Shangri-La Eros, New Delhi

Placing you 1.2 mi (1.9 km) from India Gate and 5.8 mi (9.3 km) from Swaminarayan Akshardham Temple, Shangri-La Eros, New Delhi offers an airport shuttle (available 24 hours) for INR 3833 per room. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Tamra, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. The comfortable beds and restaurant get great marks from fellow travellers. The property is only a short walk to public transportation: Patel Chowk Station is 7 minutes away.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 1:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Tamra – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mister Chai – This café specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Shang Palace – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Grappa – This bar specialises in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 2360 for adults and INR 1180 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 3833 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 26 2022 to February 10 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi offer free cancellation for a full refund?
Yes, Shangri-La Eros, New Delhi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Eros, New Delhi?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on 12 Feb 2023 start from AU$326, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Eros, New Delhi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Eros, New Delhi?
Yes, there's an outdoor pool and a children's pool. The swimming pool will be unavailable from December 26 2022 to February 10 2023 (dates subject to change).
Are pets allowed at Shangri-La Eros, New Delhi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Eros, New Delhi?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Shangri-La Eros, New Delhi?
Yes, an airport shuttle is available. The charge is INR 3833 per room one-way.
What are the check-in and check-out times at Shangri-La Eros, New Delhi?
You can check in from 2:00 PM - 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Eros, New Delhi and nearby?
Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Shangri-La Eros, New Delhi?
Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views. Nearby restaurants include Saravana Bhavan (10-min walk), Fresc Co (12-min walk) and Beer Cafe (13-min walk).
Does Shangri-La Eros, New Delhi have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Eros, New Delhi like?
Shangri-La Eros, New Delhi is a short 7-minute walk from Patel Chowk Station and 14 minutes' walk from Gurudwara Bangla Sahib. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

John Carl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beyond my expectations
I am left speechless by the level of customer service experienced, the beauty of the hotel, the rooms, the restaurants and the grounds. The location is perfect. I plan to return for a longer stay. I cannot recommend this hotel enough! Stay you’ll absolutely love it.
Stunningly beautiful lobby
Amazingly beautiful rooms and views
Beautiful lobby
Beautiful view
Kimberly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
Wonderful place to stay. Great staff, excellent facility.
steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury
Stayed 5 nights. Luxury hotel. Professional, friendly, helpful staff. Breakfast is amazing with a wide selection of food from around the world.
Celia, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Exceptional hotel
Exceptional service. Everything else was also fantastic, thank you
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel upkeep is great! Staff is efficient!
Amita, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Andrew, 1-night trip
Verified Hotels.com guest review