At Sutherland House, guests enjoy a warm welcome with a daily manager's reception and free breakfast buffet. Explore the nearby Ex-cárcel Valparaíso or unwind at the rooftop terrace with WiFi connectivity. Previous guests have praised the beautiful garden, coffee shop, and helpful concierge services.
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000
What's nearby
Ex-cárcel Valparaíso - 8 min walk
Casa Mirador de Lukas - 14 min walk
Port of Valparaiso - 4 min drive
La Sebastiana Museum - 4 min drive
Vina del Mar Casino - 12 min drive
Getting around
Santiago Intl. Airport (SCL) - 83 min drive
Puerto Station - 18 min walk
Bellavista Station - 19 min walk
Francia Station - 28 min walk
Restaurants
Giardino Malandrino - 2 min walk
Centro Cultural Ex- Carcel - 9 min walk
Amor Porteno - 11 min walk
La Quinta De Los Nuñez - 9 min walk
Casa Alegre - Dimalow - 11 min walk
About this property
Sutherland House
Take in the views from the rooftop terrace when you stay at Sutherland House. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 8:30 AM–11:30 AM
Bar/lounge
Coffee shop
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Bicycle rentals nearby
Surfing/body boarding nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1870
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Room amenities
Be entertained
21-inch flat-screen TV
Premium cable channels
Home comfort
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Yard
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 40.00 per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Sutherland House Hotel
Sutherland House Hotel Valparaiso
Sutherland House Valparaiso
Sutherland House Hotel
Sutherland House Valparaiso
Sutherland House Hotel Valparaiso
Frequently asked questions
Does Sutherland House offer free cancellation for a full refund?
Yes, Sutherland House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sutherland House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sutherland House?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Sutherland House?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Sutherland House?
No, this hotel doesn't have a casino, but Vina del Mar Casino (12-min drive) is nearby.
What is there to do at Sutherland House and nearby?
Have fun with nearby activities like cycling and body boarding. Sutherland House also has a garden.
Does Sutherland House have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Sutherland House have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Sutherland House like?
Sutherland House is a short 15-minute walk from Mirador Paseo Gervasoni and 15 minutes' walk from Paseo Yugoslavo.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Sutherland House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
Reviews
8/10 Very good
Aug 19, 2019
Se puede recomendar
Todo bien, personal muy amable, todo muy limpio, tranquilo. Cercano a muchos lugares de interés y restaurantes. Hay estacionamiento, pero reducido, es necesario dejar llaves para acomodar autos. El desayuno bueno, hay de todo un poco. Sugiero poner un vaso y un espejo en la habitación.
Verified traveler
1-night trip
10/10 Exceptional
Aug 11, 2019
Lo mejor la atención de Jorge, la vista sobre Valparaíso, la casa misma y la cercanía al Cerro Alegre y la plaza Bismark.
Falta más agua en la ducha y hay mucha escala que subir y bajar.
Verified traveler
3-night trip
8/10 Very good
Mar 25, 2019
Muy bonito. La atencion de recepcion excelente.
Falta arreglar los jardines exteriores
Verified traveler
1-night trip
10/10 Exceptional
Mar 25, 2019
Vue exceptionnelle sur Valpo
Très bon accueil, vue exceptionnelle de notre chambre 302 sur valpo ! Bonne situation ( 800m restos)
Sylvie
Sylvie, 2-night trip
10/10 Exceptional
Feb 21, 2019
Charles
Charles, 1-night trip
10/10 Exceptional
Jan 15, 2019
Manuel
Manuel, 1-night trip
4/10 Fair
Jan 6, 2019
Desilusión de Las fotos
Pieza en deterioro. Baños sin higienizar.
Desayuno pobre. El valor wxcelsvamte ñaro para sólo pagar l vista. Desmerece la limpieza, la cama.
Las fotos son engañadoras.
Sofia
Sofia, 3-night trip
8/10 Very good
Dec 26, 2018
Michaela
Michaela, 1-night trip
8/10 Very good
Dec 23, 2018
Quelle belle vue
Vue féerique sur la ville et près du quartier sympa.
Ne mérite pas son prix annoncé. Salle de bain dans un très mauvais état
Literie excellente
Helene
Helene, 1-night trip
10/10 Exceptional
Dec 19, 2018
Verified traveler
3-night trip
8/10 Very good
Dec 4, 2018
Beautiful skyline view of Val Paraiso
Receptionists were friendly and accomodating. View from our room window was beautiful.
However, toilet seat was falling apart, very little toilet paper, towels were so old.
Catherine
Catherine, 1-night trip
10/10 Exceptional
Nov 26, 2018
Great spot, quieter than down near La Reina
Good views and breakfast
Staff were great
Rob
Rob, 1-night trip
8/10 Very good
Nov 16, 2018
la atención muy buena, la limpieza bien pero para personas de tercera edad, difícil llegar ya que hay que subir mucho a pie.
Carmen
Carmen, 2-night trip
8/10 Very good
Sep 29, 2018
Very nice little hotel, with a really beautiful view from the rooms..
Yves
Yves, 1-night trip
10/10 Exceptional
Aug 27, 2018
Grata estadia
Súper buena experiencia, lo pasé estupendo. Buenas las Instalaciones.
Francisca
Francisca, 2-night trip
10/10 Exceptional
Aug 1, 2018
peter
peter, 1-night trip
10/10 Exceptional
Jul 29, 2018
Juan Manuel
Juan Manuel, 1-night trip
6/10 Good
Jul 16, 2018
Verified traveler
2-night trip
10/10 Exceptional
May 23, 2018
Muy bueno
Gente muy amable
Verified traveler
2-night trip
10/10 Exceptional
May 22, 2018
Excelente lugar
Excelente, muy buena atencion, bien ubicado. La habitacion tenia una vista espectacular...
Verified traveler
1-night trip
10/10 Exceptional
May 9, 2018
Verified traveler
2-night trip
10/10 Exceptional
May 5, 2018
Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso.
Breakfast is very good youalmost feel at home with a good variety of choices.
Cris
Cris, 1-night trip
10/10 Exceptional
Apr 29, 2018
The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
Verified traveler
1-night trip
10/10 Exceptional
Apr 24, 2018
Great views and location.
Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
Verified traveler
2-night trip
10/10 Exceptional
Mar 29, 2018
Tolle vista, verkehrsgünstig (Bus neben der Tür
Günstig zum Hause Pablo Neruda gelegen, per Bus 5 min. Die Stadt muss man erlaufen, wir haben tägl. 10 km per pedes gemacht, Markt und Büchermarkt besucht, freundliche aufmerksame einheimische, Metro Richtung vina del mar nutzen