Medellín Clinic - El Poblado - 5 min drive - 4.6 km
Poblado Park - 5 min drive - 4.9 km
Lleras Park - 5 min drive - 5.3 km
Getting around
Medellín (MDE-José María Córdova Intl.) - 44 min drive
Ayura Station - 11 min walk
Envigado Station - 29 min walk
Restaurants
La Tiendita - 5 min walk
Bistro el Mordisko - 8 min walk
Subway - 5 min walk
Amazonas - 7 min walk
Grill Master - 7 min walk
About this property
Hotel Alcaravan Medellín
Hotel Alcaravan Medellín features a rooftop terrace and puts you a short five-minute drive from Santafé Mall and Poblado Park. After relaxing in the Hot tub, guests can grab a bite to eat at Alcaravan, which serves breakfast, lunch and dinner. A bar/lounge, a steam room and a terrace are other highlights. Public transportation is close by: Ayura Station is only 11 minutes on foot.
Languages
English, Spanish
At a glance
Hotel size
96 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Rooftop terrace
Arcade/games room
Hot tub
Steam room
Accessibility
Lift
Lift door width (centimetres): 79
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Alcaravan – This family restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Hosted evening meal costs COP 30000
Children & extra beds
Rollaway beds are available for COP 20000.0 per night
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí
Frequently asked questions
Are pets allowed at Hotel Alcaravan Medellín?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Alcaravan Medellín?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Alcaravan Medellín?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Alcaravan Medellín and nearby?
Hotel Alcaravan Medellín has a steam room and 1 hot tub, as well as an arcade.
Are there restaurants at or near Hotel Alcaravan Medellín?
Yes, there's an on-site restaurant, Alcaravan.
What's the area around Hotel Alcaravan Medellín like?
Hotel Alcaravan Medellín is located a short 3-minute walk from Chimeneas Park.
Hotel Alcaravan Medellín Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
2 Feb 2024
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Darlene
Darlene, 7-night romance trip
Verified Expedia guest review
2/10 Poor
21 Jan 2024
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.
Alejandro
Verified Expedia guest review
8/10 Very good
14 Jan 2024
It was good
Jacqueline
Jacqueline, 7-night family trip
Verified Expedia guest review
6/10 Good
2 Dec 2023
Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente
Limary
Limary, 2-night romance trip
Verified Expedia guest review
8/10 Very good
26 Oct 2023
Nice place to stay
Vianella
Vianella, 5-night trip with friends
Verified Expedia guest review
4/10 Fair
22 Aug 2023
Graciela
Graciela, 3-night trip
Verified Expedia guest review
8/10 Very good
18 Apr 2023
Eli
Eli, 18-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jan 2023
Aaron
Verified Expedia guest review
4/10 Fair
24 Oct 2022
bad hospitality and gave me a different room then what i purchased and had missing shower head
Carlos
Carlos, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2022
Excellent stay 7 yaer tenure
there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
tyreiss
tyreiss, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2022
Luis
Luis, 11-night trip
Verified Expedia guest review
10/10 Exceptional
8 Apr 2022
Great customer service
angel
angel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Feb 2022
Nice place will be good have AC because is hot sometimes a
angel
angel, 1-night romance trip
Verified Expedia guest review
6/10 Good
7 Dec 2021
is ok
it was a last minute chose but need to improve the room didn't have towels and the tv and internet didnt work
Christian andres
Christian andres, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2021
Very good very exceptional customer service is about being on point of front and listening and taking care of your gas and no problem itagui
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2021
Ok
Verified traveller
1-night romance trip
Verified Expedia guest review
2/10 Poor
28 May 2021
The personal need more training to approach the customers like me over 15 years using the facilities at Caravan hotel. Rude to provide information and unavailable to respond the requests things.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2021
esta bien
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Mar 2021
The place is safe the service excellent but the y need improve the towels in better condition no rags in bad conditions but it is recommended
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2021
Just outside Medellin
Very nice staff at desk and restaurant. Not fancy at all but clean and friendly in the middle of Itagui. Ten minute walk to train, two stops to downtown Medellin
Christopher
Christopher, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2020
4star treatment
Very good attentive service..courteous clean and responsive
tyreiss
tyreiss, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2019
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2019
Great people, customer service, clean, comfortable