GHL Hotel Portón Medellín

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Overview of GHL Hotel Portón Medellín

GHL Hotel Portón Medellín

4.0 star property
4-star hotel with spa, near Santafé Mall

9.0/10 Superb

366 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$126
Price available on 16/9/2022
Map
Carrera 43A No. 9 Sur 51, Av. El Poblado, Medellín, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Fitness center
  • Sauna
  • 24-hour room service
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Santafé Mall - 5 min walk
  • Lleras Park - 24 min walk
  • El Tesoro Shopping Park - 12 min drive
  • Plaza Mayor Convention Center - 10 min drive
  • Botero Plaza - 18 min drive
  • Arvi Park - 94 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 48 min drive
  • Aguacatala Station - 11 min walk
  • Ayura Station - 24 min walk
  • Poblado Station - 28 min walk
  • Airport shuttle (surcharge)

About this property

GHL Hotel Portón Medellín

Placing you 0.3 mi (0.4 km) from Santafé Mall and 1.2 mi (2 km) from Lleras Park, GHL Hotel Portón Medellín offers an airport shuttle (available 24 hours) for USD 25 per vehicle. Guests can visit the spa to indulge in massages, facials, or body scrubs, and El Village Restaurante serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a rooftop terrace, a bar/lounge, and a fitness center. Fellow travelers say great things about the breakfast and location. The property is just a short walk to public transportation: Aguacatala Station is 11 minutes away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 26 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nirvana Spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

The spa is open daily.

Dining

El Village Restaurante - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 0
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from May 9 2022 to August 31 2022 (dates subject to change):
  • Sauna
  • Spa
The property will be renovating from May 9 2022 to August 31 2022 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 5 per day
  • Pets are allowed for an extra charge of USD 5 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Porton Hotel
Porton Medellin
Porton Medellin Hotel
Porton Medellin Hotel
Ghl Porton Medellin Medellin
GHL Hotel Portón Medellín Hotel
GHL Hotel Portón Medellín Medellin
GHL Hotel Portón Medellín Hotel Medellin
Ghl Porton Medellin Medellin
GHL Hotel Portón Medellín Hotel
GHL Hotel Portón Medellín Medellín
GHL Hotel Portón Medellín Hotel Medellín

Frequently asked questions

Does GHL Hotel Portón Medellín offer free cancellation for a full refund?
Yes, GHL Hotel Portón Medellín does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at GHL Hotel Portón Medellín?
As of 17 Aug. 2022, prices found for a 1-night stay for 2 adults at GHL Hotel Portón Medellín on 17 Sep. 2022 start from AU$111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at GHL Hotel Portón Medellín?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at GHL Hotel Portón Medellín?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of USD 5 per pet, per day, and there's also a deposit of USD 5 per day. Service animals are exempt from fees.
Is parking offered on site at GHL Hotel Portón Medellín?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by GHL Hotel Portón Medellín?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle.
What are the check-in and check-out times at GHL Hotel Portón Medellín?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at GHL Hotel Portón Medellín and nearby?
GHL Hotel Portón Medellín has a spa and a fitness center.
Are there restaurants at or near GHL Hotel Portón Medellín?
Yes, El Village Restaurante offers garden views. Nearby restaurants include Cazuelitas (3-min walk), La Bolsa (6-min walk), and Cafe Le Gris (7-min walk).
What's the area around GHL Hotel Portón Medellín like?
GHL Hotel Portón Medellín is a short 5-minute walk from Santafé Mall and 7 minutes' walk from Oviedo Shopping Center. Travelers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Poor

Stop by staff for ID!
Clean rooms and good internet. My only complain is with the staff as I was coming up on the elevator to my room staff member santiago stop the elevator on lobby and demanded ID. I believe they have a prostitution problem and want yo charge more for a un- registered guess, it was a very rude situation. This hotel is a little far from the night life and there is a very big and nice shopping mall close
1-night trip
Verified Hotels.com guest review

6/10 Good

Staff follow me on the elevator for ID
Clean rooms and good internet. My only complain is with the staff as I was coming up on the elevator to my room staff member santiago stop the elevator on lobby and demanded ID. I believe they have a prostitution problem and want yo charge more for a non registered guess. It was very uncomfortable situation. This hotel is a little far from the night life and very close to a big mall that has all the store you need .
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bruce, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience
John, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Nothing
joseluis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We liked everything. The room was very nice and clean. The breakfast was excellent. The staff was very nice and friendly. The hotel location was perfect, walking distance from shopping malls and supermarket. Excellent hotel.
Fernando, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The service from the staff members and restaurant members were excellent. The room was clean and very comfortable We recommand this hotel to everybody!
Ivonne, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Un lugar bonito, muy agradable!
Melanie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel! Great location! It is pet friendly, so just be aware that you may hear dogs barking in the evening. Other than that, it is an excellent hotel with superb hospitality!
Nadine, 1-night trip
Verified Expedia guest review

8/10 Very good

Good
Good location, but you can feel traffic noise
Oliver, 2-night business trip
Verified Hotels.com guest review