Overall, we had a great stay. The location was excellent, the room was clean, modern, and very comfortable, and I especially appreciated the large TV and the accent lighting-they were nice touches that made the room feel more upscale.
The only downside was the noise. Our room was next to the laundry area, and we could frequently hear staff talking and playing music on their phones. On our last night, the guests next door were also extremely loud, which made it difficult to relax.
That said, I want to give credit where it’s due. The hotel proactively provided a response that was a very fair and showed they genuinely cared about making things right.
If noise is something you’re particularly sensitive to, I’d recommend requesting a room away from the laundry area. Aside from that, this is a comfortable hotel in a great location, and I wouldn’t hesitate to stay here again.