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The Cross Keys Hotel

3.0 star property
Adults-only inn in Castle Douglas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cross Keys Hotel

Exterior
View from property
Economy Double Room, Ensuite
Bar (on property)
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Breakfast available
  • Multilingual staff
  • Luggage storage
The price is AU$213
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite

Economy Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

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Free WiFi
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Bar
9.2 out of 10, Wonderful, (17)
The price is AU$160
includes taxes & fees
20 Dec - 21 Dec
The Thistle Inn
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About the area

Map
High Street, New Galloway, Castle Douglas, Scotland, DG7 3RN

What's nearby

  • New Galloway Golf Club - 17 min walk
  • Galloway Forest Park - 8 min drive
  • Lock Ken - 9 min drive
  • Clatteringshaws Loch - 10 min drive
  • Mossyard Beach - 33 min drive

Getting around

  • Glasgow International Airport (GLA) - 106 min drive

Restaurants

  • ‪The Clachan Inn - ‬4 min drive
  • ‪The Smithy - ‬2 min walk
  • ‪CatStrand - ‬2 min walk
  • ‪The Clachan Inn - ‬4 min drive
  • ‪The Smithy - ‬2 min walk

About this property

The Cross Keys Hotel

The Cross Keys Hotel is a great choice for a stay in Castle Douglas. Free self-parking is an added perk, and guests looking to stay active can experience the nearby kayaking, mountain biking and waterskiing.

Languages

English, French, German

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 4:30 PM; check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Smoke-free property
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • Breakfast available (surcharge)

What to do

  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Waterskiing nearby

Services

  • Luggage storage
  • Multilingual staff

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Electric kettle

Freshen up

  • Bath or shower

Fees & policies

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property accepts credit cards.

Also known as

Cross Keys Hotel Castle Douglas
Cross Keys Hotel Castle Douglas
Cross Keys Castle Douglas
Hotel The Cross Keys Hotel Castle Douglas
Castle Douglas The Cross Keys Hotel Hotel
The Cross Keys Hotel Castle Douglas
Hotel The Cross Keys Hotel
Cross Keys Hotel
Cross Keys
Cross Keys Castle Douglas
The Cross Keys Hotel Inn
The Cross Keys Hotel Castle Douglas
The Cross Keys Hotel Inn Castle Douglas

Frequently asked questions

Is parking offered on site at The Cross Keys Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Cross Keys Hotel?
Check-in start time: 4:30 PM; check-in end time: 11:00 PM. Check-out time is 10:00 AM.
What is there to do at The Cross Keys Hotel and nearby?
Have fun with nearby activities such as cycling, fishing and horse riding. Additional recreation nearby includes birdwatching.
What's the area around The Cross Keys Hotel like?
The Cross Keys Hotel is a short 11-minute walk from Gills Loch and 11 minutes' walk from The Lane.

The Cross Keys Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

4.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Good find
Nice little place at a good price as we were going to The Open at Troon. No services in the village but next village has a great food pub and hotel that does decent pub Faye. when we visited the hotel bar and restaurant was closed for refurb but they did do a good breakfast
Carrie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 2-night trip
Verified Expedia guest review

6/10 Good

Adequate for a short stay,
A former coaching house with very friendly owner, Susan. Perfectly adequate for a short stay. We know the area well and did know in advance that it’s not “Castle Douglas”. Others travellers should be aware!
Lorna, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Fiona, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Very old needs updating staff/owner not friendly
Katrina, 1-night family trip
Verified Expedia guest review

2/10 Poor

Unfriendly
Katrina, 1-night family trip
Verified Expedia guest review

4/10 Fair

no food on service or breakfast on offer, tele was to small.
R, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.
Willie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Timothy, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean, comfortable and peaceful
The hotel itself is lovely. Sadly the dining room and bar are closed but the hotel side is open for business! Clean rooms, comfy bed and delightful host. Breakfast was cooked fresh to order and was perfectly done. Really lovely place to stay to take in the surrounding villages and towns. Peaceful village with cafes
Sarah, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Tracey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gem 💎
Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁
Christopher, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight in New Galloway
Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill
graham, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Situated in a beautiful town. Very quiet at night. Friendly staff.
Melvyn, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great stay - thank you
Solo traveller on a motorcycle trip, small country inn, owner and staff were friendly, great value and whilst rustic and a little dated, the room was spotless, food was home cooked good and plentiful and a great wee bar - good food, clean room, decent bed and a few beers for very little money.
Alastair, 1-night trip
Verified Hotels.com guest review

4/10 Fair

ross Keys
Bad experience. No Sunday food, no Sunday bar. No where in village to get these items. Central heating poor.
Alexander, 1-night business trip
Verified Hotels.com guest review

6/10 Good

New Galloway
The food was fabulous both breakfast and dinner. Both ladies were pleasant and beyond helpful. Having paid extra for a large room, we were disappointed with our room which could not by any stretch of the imagination be large.
Ann, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We booked the hotel under the impression it had a garden as advertised “not true” We booked a four day stay arriving on Sunday the bar and restaurant was closed throughout our stay only opening for the quiz night Wednesday nothing to do with us being there hence we left a day early truly feeling let down and disappointment which having to pay for the night we did not stay with this in mind we would like to request a refund for one night For your info the hotel is for sale! Kind regards Ian Bottomley M 07870686955
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sleepy hollow bolt hole
Really friendly hotel with lots of quirks. The village is a sleepy hollow and the hotel is a great spot. Some may say it is a little dated, but I’d say if you want new, clean lines, city clone the you could stay in a Holiday in served by disinterested staff with no reason to make your stay special. Come to a place like the Cross Keys and you get the real thing, warts and all. Not that there are any, just some tiny midgy bites. Our lives would be a lot poorer without places like this.
simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxed, enjoyable stay
Well looked after in friendly, comfortable establishment. Local area has much of interest, including forest walks, wildlife, gardens and scenery.
Richard, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Would not stay at the Cross Keys again
Bed linen had strong, damp, musty smell that kept me awake. Quite unfriendly host, unwilling to accommodate even small requests. Dining room very cold. Limited choice of food since the ovens had been out of commission for a week. However, parking was convenient and off-road.
1-night business trip
Verified Hotels.com guest review