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Turtle Bay Lodge

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View from property
Outdoor pool, pool loungers
Honeymoon Tent, 1 Bedroom, Ocean View | Garden view
Double Room, Ocean View, Oceanfront | Beach/ocean view
Free daily continental breakfast

Overview of Turtle Bay Lodge

Turtle Bay Lodge

3.0 star property
3-star beachfront hotel with outdoor pool, near Matevulu Blue Hole
8.2 out of 10 Very good
8.2/10 Very good

76 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Luganville, Espiritu Santo, Turtle Bay, Espiritu Santo
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Beach towels
  • Children's pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
For families
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Luganville (SON-Santo-Pekoa Intl.) - 41 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
Map

About this property

Turtle Bay Lodge

Turtle Bay Lodge offers an airport shuttle (available 24 hours) for VUV 2000 per room one way. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool, a snack bar/deli and a terrace. Fellow travellers like the pool and helpful staff.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until 9:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 9:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–8:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Kayaking
  • Snorkelling
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2007
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool

Room amenities

Home comfort

  • Ceiling fan
  • Electric kettle
  • Window screens

Sleep well

  • Premium bedding

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 2000 per room (one way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3.5 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Turtle Bay Lodge
Turtle Bay Lodge Vanuatu/Luganville
Turtle Bay Hotel Espiritu Santo
Turtle Hotel Espiritu Santo
Turtle Bay Lodge Hotel
Turtle Bay Lodge Turtle Bay
Turtle Bay Lodge Hotel Turtle Bay

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Turtle Bay Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Turtle Bay Lodge?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Turtle Bay Lodge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Turtle Bay Lodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Turtle Bay Lodge?
Yes, an airport shuttle is available. The charge is VUV 2000 per room one way.
What are the check-in and check-out times at Turtle Bay Lodge?
You can check in from 2 PM - 9:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Turtle Bay Lodge and nearby?
Have fun with on-site activities such as kayaking and snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Turtle Bay Lodge?
Yes, there's an on-site restaurant.
Does Turtle Bay Lodge have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Turtle Bay Lodge like?
Turtle Bay Lodge is located on the waterfront. Popular attractions include Matevulu Blue Hole, which is 5 minutes away by car. The local area is walkable and popular for its beaches.

Reviews

8.2

Very good

7.8/10

Cleanliness

8.1/10

Staff & service

8.3/10

Amenities

7.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

So many great things about our stay! The food, the staff, the location, the accomodation, the activities, the attention to details …all fantastic! Can’t wait to visit again.
Dirk, 4-night trip
Verified Expedia guest review

8/10 Very good

Kristina, 7-night trip
Verified Hotels.com guest review

6/10 Good

Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain
Stephen, 2-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Lastminute guest review

10/10 Exceptional

Paradise
We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.
6-night romance trip
Verified Expedia guest review

8/10 Very good

Good facilities, you need to have a car to drive around, because is far. Breakfast should be better
3-night family trip
Verified Expedia guest review

6/10 Good

Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Best stay
It was a very comfotable stay
Walter, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quite remote but fabulous food and staff
Fantastic staff, Delvene, Iris, John and Adam in particular were wonderful, so helpful in every way. The other staff members behind the scenes were also very friendly. This is a remote location with not much else around. We took advantage of booked tours from the resort which introduced us to Santo. The Turtle and Dugong tour was a highlight. Unfortunately for us the weather was not kind.
Rhonda, 7-night romance trip
Verified Hotels.com guest review