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InterContinental Hangzhou, an IHG Hotel

4.5 star property
Luxury hotel in Downtown Hangzhou with 3 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hangzhou, an IHG Hotel

Children's area
Exterior
Property amenity
Point of interest
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Connecting rooms available
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Hot tub
  • 24-hour room service
  • Business centre
  • Meeting rooms

For families (6)

  • Free cots/infant beds
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The price is AU$215
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Single Premium River View

2 Single Premium River View

2 Single Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Club lounge access, River View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed, Club lounge access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout curtains

Upgraded Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 130 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Single Upgraded Premium Lounge Access River View

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Upgraded Premium Lounge Access River View

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Upgraded Premium Lounge Access River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Premium

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Premium River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access, River View (CEO)

View from room

Suite, 1 King Bed, Club lounge access, River View (CEO)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Club lounge access, River View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Club lounge access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Premium bedding, minibar, in-room safe, desk

Grand Hyatt Hangzhou

Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (386)
The price is AU$301
includes taxes & fees
30 Dec - 31 Dec
Grand Hyatt Hangzhou
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About the area

Map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

What's nearby

  • Hangzhou Grand Theatre - 20 min walk
  • Wushan Night Market - 4 min drive
  • West Lake - 5 min drive
  • Wulin Square - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Station - 8 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Hangzhou East Railway Station - 15 min drive
  • Citizen Center Metro Station - 2 min walk
  • Chengxing Road Station - 12 min walk
  • Jiangjin Road Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪芭菲盛宴环球美食 - ‬13 min walk
  • ‪明洞韩国料理 - ‬2 min drive
  • ‪Lzvazza - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Lazy Bones - ‬10 min walk

About this property

InterContinental Hangzhou, an IHG Hotel

InterContinental Hangzhou, an IHG Hotel features a free kids' club and puts you a short five-minute drive from West Lake. Guests can be pampered with massages at the spa, and The Lake All Day Dining, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The property is only a short walk to public transportation: Citizen Center Metro Station is 2 minutes and Chengxing Road Station is 12 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 395 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include massages.

Dining

The Lake All Day Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Xianshanyuan Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Lobby Lounge – On-site café.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 196 per person
  • Airport shuttle service is offered for an extra charge of CNY 20 per person (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per stay

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Does InterContinental Hangzhou, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Hangzhou, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Hangzhou, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at InterContinental Hangzhou, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Hangzhou, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by InterContinental Hangzhou, an IHG Hotel?
Yes, an airport shuttle is available. The charge is CNY 20 per person one-way.
What are the check-in and check-out times at InterContinental Hangzhou, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at InterContinental Hangzhou, an IHG Hotel and nearby?
InterContinental Hangzhou, an IHG Hotel has a spa, an indoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near InterContinental Hangzhou, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does InterContinental Hangzhou, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around InterContinental Hangzhou, an IHG Hotel like?
InterContinental Hangzhou, an IHG Hotel is a short 2-minute walk from Citizen Center Metro Station and 16 minutes' walk from MIXC Mall.

InterContinental Hangzhou, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

slight feedback otherwise great stay
enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

The property is dated
canson, 2-night trip
Verified Expedia guest review

10/10 Exceptional

renjun, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Well kept hotel with high service level
The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
MARZOUQ, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Eric, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We love the hotel
Nice hotel and good service
1-night business trip
Verified Hotels.com guest review

8/10 Very good

MIN, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good breakfast, many choices
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Landmark of the city
amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
T, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yu Juan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hasan Furkan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

非常滿意的住宿體驗
非常滿意的住宿體驗。
KUO HSUEN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional!!!!!
Eva, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great breakfast and services
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location, View and Convenience
Great view of the famous Qiantang River right in front of my room. Almost nightly light show. On Saturday, there is a musical fountain show right in front of the hotel and the Hangzhou Grand Theatre. The music and the lightings are synchronised very well with all surrounding buildings within I believe a 5 km radius all participating in the lighting show. It is very convenient as it is next to the subway station. It is also within a 1.7 km walking distance from the the new and grand Raffles City Square developed by Capitaland. Outlet Mall (Sausser) is right in front of the hotel.
Shyr Yong, 6-night trip
Verified Expedia guest review

6/10 Good

Rodymore
The place is amazing, too bad the service is terrible!
Verified Hotels.com guest review

8/10 Very good

Nice Hotel
Beautiful hotel facility and nice room. The Gym needs some work and I would expect the staff to be more fluent in English.
3-night business trip
Verified Hotels.com guest review