Mercure Hotel MOA Berlin puts you within a 10-minute drive of Friedrichstrasse and Zoo Berlin. Guests can visit the fitness centre for a workout or grab a bite to eat at MOA.EAT, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Birkenstrasse U-Bahn is 3 minutes and Westhafen Station is 6 minutes.
Languages
English, German, Polish, Spanish
At a glance
Hotel size
336 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 3 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 20 per day; includes in/out privileges)
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Hiking/biking trails
Shopping
Beach nearby
Hiking/biking trails nearby
Working away
24-hour business centre
40 meeting rooms
Computer station
Co-working spaces
Conference centre (80730 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Bike storage
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fitness centre
Shopping centre on-site
Bike parking
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Garden
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge (on request)
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
MOA.EAT – This restaurant serves breakfast, lunch and dinner.
MOA BAR – This bar only serves light fare. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 for adults and EUR 11 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
Dining venue
The following facilities are closed for New Year's Eve:
Dining venue
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)
Parking
Covered self-parking costs EUR 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA
Frequently asked questions
Does Mercure Hotel MOA Berlin offer free cancellation for a full refund?
Yes, Mercure Hotel MOA Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel MOA Berlin?
Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel MOA Berlin?
Yes. Self-parking costs EUR 20 per day. Electric car charging is available.
What are the check-in and check-out times at Mercure Hotel MOA Berlin?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Hotel MOA Berlin and nearby?
Have fun during the warmer months with activities such as hiking. Mercure Hotel MOA Berlin also has a fitness centre.
Are there restaurants at or near Mercure Hotel MOA Berlin?
Yes, there's an on-site restaurant, MOA.EAT.
Does Mercure Hotel MOA Berlin have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Mercure Hotel MOA Berlin like?
Mercure Hotel MOA Berlin is in Mitte, a short 3-minute walk from Birkenstrasse U-Bahn.
Mercure Hotel MOA Berlin Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
Great hotel in a decent area.
Hotel had a grocery store below it which was amazing. Close to a tram left ne as well as the subway which was also amazing. Neighborhood was okay, but walking distance to some attractions so overall satisfactory. Breakfast was delicious.
Krunoslav
Krunoslav, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Great stay
Really great. Was very happy with everything. Breakfast was nice but certain items could have tasted better e.g.pancakes and wiener sausages.
Olubusola
Olubusola, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Nemanja
Nemanja, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
It was amazing and the weather was lovely , friendly staff.
Eunice
Eunice, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
11 Oct 2024
Zayadul
Zayadul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Clean and nice
Very convenient location
judy
judy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Loved the gym, bar, and grocery store in the building
Stewart
Stewart, 2-night trip
Verified Hotels.com guest review
4/10 Fair
24 Sept 2024
Silke
Silke, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
20 Sept 2024
Very little human interaction. Everything from checkin to check out done on line so did not feel welcomed.
Hilary
Hilary, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Kim
Kim, 7-night trip
Verified Expedia guest review
6/10 Good
15 Sept 2024
Hotel was venue of an engineering conference attended by 350 engineers. Nice beautiful atrium. Taxi drop off at side door which is not obvious how to get to reception desk.
Annette
Annette, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
10 Sept 2024
Room was not cleaned although we asked reception ... towels were not delivered although we asked so many time.. hotel is nice but not cozy... reception people are not warm and welcoming...
Nizar
Nizar, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Jana
Jana, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
24 Aug 2024
The property was very clean and beds very comfortable
Roisin
Roisin, 5-night family trip
Verified Expedia guest review
8/10 Very good
22 Aug 2024
Johan Willem
Johan Willem, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Great bar
Great hotel. Good bar attached and conveniently positioned over a supermarket.
Jim
Jim, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Krisztina
Krisztina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Cleanliness, Property condition and facilities
john
john, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Phillip
Phillip, 4-night trip
Verified Ebookers guest review
10/10 Exceptional
28 July 2024
We had a great stay at the Mercure in Berlin. It was convenient to public transportation and met our needs.
Paul
Paul, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Great hotel in a good location.
Great hotel, very clean and comfortable and high standard of quantity. We had a spacious family room with bunk beds for the kids is a private cubby with sliding door. Breakfast was great. Located outside town but with great transport links with trams and trains a short walk away. There is a grocery store below the hotel and many other shops and malls nearby. We were very happy with the hotel and location and would recommend.