No.2, Yongxing Rd., Hualien City, Hualien County, 970
What's nearby
Hualien County Stone Sculpture Museum - 4 min walk - 0.4 km
Meilun Arena - 11 min walk - 1.0 km
Pine Garden - 3 min drive - 2.0 km
Hualien Dongdamen Night Market - 4 min drive - 3.4 km
Port of Hualien - 6 min drive - 3.5 km
Getting around
Hualien (HUN) - 11 min drive
Hualien Station - 9 min drive
Xiulin Jingmei Station - 12 min drive
Xincheng Beipu Station - 13 min drive
Free airport shuttle
Free local area shuttle
Free train station pickup
Free train station drop-off
Restaurants
府前食坊 - 9 min walk
美崙紅茶 - 8 min walk
上海餃子館 - 5 min walk
好樹涼糖 - 3 min walk
咖啡筆記 - 4 min walk
About this property
Chateau de Chine Hotel Hualien
Located just 3.3 mi (5.4 km) from the airport, Chateau de Chine Hotel Hualien offers a free shuttle at scheduled times. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at 翔雲西餐廳, which is one of 3 restaurants and serves breakfast, lunch and dinner. This luxurious hotel also features a free kid's club, a fitness centre and a terrace. Fellow travellers say great things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
156 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
Pets not allowed
Internet
Free wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 10 AM to 7 PM*
Free train station shuttle*
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Free local shuttle
Playground
What to do
Golf lessons nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Terrace
Fitness centre
Seasonal outdoor pool
Arcade/games room
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
37-cm LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Dining
翔雲西餐廳 – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Fees & policies
Optional extras
WiFi is available in public areas for an extra charge
Buffet breakfast is offered for an extra charge of approximately TWD 450 to 495 for adults and TWD 250 to 275 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 01 November to 30 April:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Disposable personal items are available on request.
Also known as
Hualien Chateau de Chine
Hualien Chateau de Chine Hotel
Chateau Chine Hotel Hualien
Chateau Chine Hotel
Chateau Chine Hualien
Chateau Chine
Chateau De Chine Hualien
Chateau de Chine Hotel Hualien Hotel
Chateau de Chine Hotel Hualien Hualien City
Chateau de Chine Hotel Hualien Hotel Hualien City
Frequently asked questions
Is there a pool at Chateau de Chine Hotel Hualien?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Chateau de Chine Hotel Hualien?
Sorry, pets aren't allowed.
Is parking offered on site at Chateau de Chine Hotel Hualien?
Yes, there's free self parking.
Is an airport shuttle service offered by Chateau de Chine Hotel Hualien?
Yes, a free airport shuttle is available from 10 AM to 7 PM at scheduled times.
What are the check-in and check-out times at Chateau de Chine Hotel Hualien?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM.
What is there to do at Chateau de Chine Hotel Hualien and nearby?
Chateau de Chine Hotel Hualien has a seasonal outdoor pool and a fitness centre, as well as an arcade.
Are there restaurants at or near Chateau de Chine Hotel Hualien?
Yes, there are 3 on-site restaurants.
Does Chateau de Chine Hotel Hualien have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Chateau de Chine Hotel Hualien like?
Chateau de Chine Hotel Hualien is a short 4-minute walk from Hualien County Stone Sculpture Museum and 11 minutes' walk from Meilun Arena.
Chateau de Chine Hotel Hualien Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Apr 2024
We were staying here during the April 3rd earthquake (7.5). The staff jumped into action to keep safe and care for all guests. We want to commend the hotel for their response in a disaster. Additionally, the hotel was nice, with good amenities. We were not too far from the main area of town. We would love to go back and stay again.
Jeremy A
Jeremy A, 3-night family trip
Verified Expedia guest review
6/10 Good
19 Mar 2024
Was very disapointed that we were not allowed entry to the dinner area. The in hotel restaurant refused us entry as they said there was no room for us at the buffet dinner. It was reserved for locals only.
robert
robert, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jan 2024
Spacious and clean room. Excellent stuff.
Larry
Larry, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jan 2024
We love this hotel. First we stayed 4 nights. Then we added another 2 nights.
Very nice swimming pool for kids. The wireless internet was not reliable. Buffet was decent.
Wei
Wei, 3-night family trip
Verified Expedia guest review
6/10 Good
23 May 2023
Property is very run down and very inconvenient as it is not around city centre. Shows that there is free area shuttle but there isn't any. End up spending extra money and time waiting and paying for taxi. Property is old and rather run down as well. Needs major refurbishment soon. Not worth the money paid.
Hao Ghiam Marcus
Verified Expedia guest review
10/10 Exceptional
19 May 2023
If you have young children, there is no better hotel to stay at! Their pool and sandbox make for great afternoon fun and the playroom is perfect for evenings and bad weather days. The breakfast buffet provides a large selection of eastern and western foods and also vegetarian options. The evening snack is a bonus too. The staff is absolutely wonderful. I would definitely stay here again!
Tiffany
Tiffany, 1-night family trip
Verified Expedia guest review
8/10 Very good
26 Apr 2023
Nice kids play area
James
James, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 Jan 2023
Rebecca
Rebecca, 3-night trip
Verified Hotels.com guest review
6/10 Good
5 May 2022
Richard
Richard, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2022
Disappointed
arrived the hotel around the normal check in time, room was not ready, was asked to wait 15 minutes but ended up to be 45 minutes, was quite disappointed as the room did not seem to be as nice as expected, seemed a bit aged, overall not so good, the only good thing worth mentioning was we asked for some amenities on the first evening and the housekeeping staff that came to assist was very attentive and nice!
Theodore
Theodore, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2021
Great experience
I enjoy my stay there a lot even I only stayed for one night. The staff are all very professional and response quite fast when I have questions. And they seem to very willing to help out since I use English a lot. As a native Taiwanese, I do appreciate that. :)
Shu hsiang
Shu hsiang, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2021
We had a great stay here. Staff were very friendly and helpful. The hotel was well equipped for families with small children as there is a dedicated play center in one entire wing of the hotel, small gym, business center, lovely outdoor swimming pool with fountain, great buffet breakfast. Really enjoyed our experience here.
Ian
Ian, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Mar 2021
Improvement can be made
Room is too small and bed is too soft. Small room than the website picture showed. W/o paying attention to the small words you will be easily fooled during the booking process.
Joseph S.
Joseph S., 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2020
Shih wen
Shih wen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2020
環境不錯,小朋友很喜歡!
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
24 July 2020
Good service but facilities need updating
Hotel is well suited for families with younger children. The outdoor pool and the indoor kids play area were good for kids. Service was good. However, the rooms really need updating (old carpet, furniture and bathroom).
Excellent friendly services. Very helpful staff. The pickup and drop off at the train station were extremely convenient
Verified traveller
2-night family trip
Verified Orbitz guest review
10/10 Exceptional
15 Dec 2019
The rooms are clean and the decor on Jimmy floor is very beautiful. The playroom for children is also very clean and well maintained. Will recommend for family with young children.