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Sun Moon Lake Hotel

Photo gallery for Sun Moon Lake Hotel

Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Sun Moon Lake Hotel

Sun Moon Lake Hotel

4.0 star property
Mountain hotel with spa, near Longfeng Temple

8.4/10 Very good

865 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
No. 419, Zhongshan Rd, Yuchi, Nantou County, 555

Room options

About this area

Getting around

  • Shuili Checheng Station - 26 min drive
  • Jiji Station - 36 min drive
  • Ershui Station - 50 min drive

Restaurants

  • Starbucks - 16 min walk
  • Moon Cafe - 17 min walk
  • FanZhaLan B&B - 9 min drive
  • 山園小棧 - 14 min drive
  • 山上山下 - 15 min drive

About this property

Sun Moon Lake Hotel

Sun Moon Lake Hotel offers a fantastic location, putting you just steps from Sun Moon Lake. Guests can visit the spa to indulge in massages, aromatherapy, or reflexology, and Taiwanese cuisine is served at Lobby Bar, which is open for breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a fitness center, and a sauna. Fellow travelers say good things about the helpful staff and nice bathrooms.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite carport and garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's games
  • Baby bath
  • Bed rails

What to do

  • Canoeing
  • Karaoke
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerheads
  • Doorbell and phone notification
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Chef
  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

Dining

Lobby Bar - This restaurant specializes in Taiwanese cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of TWD 528 for adults and TWD 308 for children (approximately)
  • Late check-out can be arranged for an extra charge of TWD 1000

Children & extra beds

  • Rollaway beds are available for TWD 1320.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sun Moon Lake Hotel
Sun Moon Lake Hotel Taiwan/Nantou
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Yuchi
Sun Moon Lake Hotel Hotel
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Hotel Hotel Yuchi

Frequently asked questions

Does Sun Moon Lake Hotel offer free cancellation for a full refund?
Yes, Sun Moon Lake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sun Moon Lake Hotel?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at Sun Moon Lake Hotel on 21 Dec 2022 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sun Moon Lake Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sun Moon Lake Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sun Moon Lake Hotel?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Sun Moon Lake Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of TWD 1000. Express check-in and check-out and contactless check-out are available.
What is there to do at Sun Moon Lake Hotel and nearby?
Have fun with onsite activities like rowing and cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Sun Moon Lake Hotel also has an arcade and a garden.
Are there restaurants at or near Sun Moon Lake Hotel?
Yes, Lobby Bar offers Taiwanese cuisine. Nearby restaurants include FanZhaLan B&B (4.4 mi), 山上山下 (7.7 mi), and 山園小棧 (7.7 mi).
Does Sun Moon Lake Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Sun Moon Lake Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sun Moon Lake Hotel like?
Sun Moon Lake Hotel is located on the Yuchi Strip, a short 1-minute walk from Sun Moon Lake and 17 minutes' walk from Shueishe Pier. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Kong, 2-night trip
Verified Hotels.com guest review

6/10 Good

PAI HSIANG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HSIEN CHEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eric, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chang Chih, 1-night trip
Verified Hotels.com guest review

8/10 Very good

TZU-CHIN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was a very comfortable hotel
Hiroshi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

KUNG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

推薦湖景房,超級放鬆!
房間舒適服務親切,湖景房真的非常推薦!從房間內看到優美湖景,心情非常平靜~唯一缺點是停車位真的太少了,但還好有代客泊車服務,否則對有小朋友的家庭來說會很不便。
Hong-Ting, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hong-Ting, 1-night trip
Verified Hotels.com guest review