2/10 Poor
22 Oct 2024
SHOCKING SERVICE, DO NOT STAY!
Our room was flooded on the first night due to the drainage, so I called reception and all they could say was someone will fix tomorrow. All our stuff was soaked which was very annoying. Following day they had said it'd been fixed, but the problem remained. They eventually agreed to change room but didn't even offer any compensation despite it being a downgrade.
If not for the issue above, the stay would have been mediocre at best anyway, food was incredibly average, pool was cold, definitely learnt my lesson staying at a cheap hotel, you get what you pay for I guess.
Ho Man
Ho Man, 5-night family trip
Verified Hotels.com guest review