Hotel Santander Plaza

3.0 star property
City centre hotel, steps from Santander Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santander Plaza

Desk, laptop workspace, free WiFi, bed sheets
Point of interest
View from property
Reception
Exterior

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Concierge services
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Netflix
  • Free toiletries
The price is AU$28
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Quadruple Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
Wardrobe
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
Wardrobe
  • 24 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Superior Room, Balcony, City View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
  • 16.5 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
Wardrobe
  • 12.0 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, Balcony, City View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Triple Room, Balcony, City View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
  • 16.5 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Triple Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Private bathroom
Digital channels
Netflix
Wardrobe
  • 13.2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Carrera 4 #7-63, Neiva, 410010

What's nearby

  • Santander Park - 1 min walk
  • University Corporation of Huila - 20 min walk
  • Guillermo Plazas Alcid Stadium - 2 min drive
  • San Pedro Plaza Shopping Center - 3 min drive
  • University Surcolombiana - 4 min drive

Getting around

  • Neiva (NVA-Benito Salas) - 11 min drive

Restaurants

  • ‪Soca - ‬4 min walk
  • ‪La Catedra - Cafe - ‬2 min walk
  • ‪Domino - ‬5 min walk
  • ‪Guaraperías Brisas Del Magadalena - ‬6 min walk
  • ‪Guaraperia La Circunvalar - ‬6 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is a great choice for a stay in Neiva. Free perks include WiFi and local cuisine breakfast daily between 7:00 AM and 9:30 AM.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 2:00 PM
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:30 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • At least 80% of lighting from LEDs
  • Water dispenser

Accessibility

  • Closed-captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • Access via exterior corridors
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santander Plaza Hotel
Hotel Santander Plaza Neiva
Hotel Santander Plaza Hotel Neiva

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santander Plaza?
Yes, pets stay free.
Is parking offered on site at Hotel Santander Plaza?
Sorry, there's no on-site parking at Hotel Santander Plaza.
What are the check-in and check-out times at Hotel Santander Plaza?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 2:00 PM.
What is there to do at Hotel Santander Plaza and nearby?
Recommended spots to visit include Santander Park (1-min walk) and Magdalena River (11-min walk), along with University Corporation of Huila (1 mi) and Guillermo Plazas Alcid Stadium (1.3 mi).
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in the heart of Neiva, a short 1-minute walk from Santander Park and 11 minutes' walk from Magdalena River.

Hotel Santander Plaza Reviews

Reviews

4.0

4.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

4/10 Fair

I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills. The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator. Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent. Again thank to the reception staff who are friendly and hard-working.
Vojtech, 1-night trip
Verified Expedia guest review