Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a 24-hour fitness centre, a snack bar/deli and a terrace.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Airport transfer
Bar
Connecting rooms available
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
24-hour fitness centre
Self parking
24-hour room service
Coffee shop/cafe
Babysitting
Business centre
Meeting rooms
Airport shuttle
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Garden
Terrace
The current price is AU$179
AU$179
includes taxes & fees
2 Aug - 3 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 2 Single Beds
Room, 2 Single Beds
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Private bathroom
Hairdryer
Minibar
Champagne service
25 sq m
Sleeps 2
2 Single Beds
View all photos for Guest Room,1 King Bed ,Non-smoking
Guest Room,1 King Bed ,Non-smoking
8.68.6 out of 10
Excellent
10 reviews
(10 reviews)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Minibar
Champagne service
Free bottled water
25 sq m
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Private bathroom
Hairdryer
Minibar
43.0 sq m
City view
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Minibar
Champagne service
Free bottled water
Sleeps 2
1 King Bed
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Melrose Arch Shopping Centre - 3 min walk - 0.3 km
Wanderers Stadium - 13 min walk - 1.2 km
Rosebank Mall - 4 min drive - 4.5 km
Nelson Mandela Square - 5 min drive - 3.7 km
Sandton City Mall - 6 min drive - 3.4 km
Getting around
Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive
Johannesburg (HLA-Lanseria) - 51 min drive
Johannesburg Sandton Station - 12 min drive
Johannesburg Park Station - 18 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
Istanbul Kebab - 4 min walk
Starbucks - 3 min walk
The Grillhouse - 3 min walk
Mr. George - 5 min walk
Mezepoli - Melrose Arch - 3 min walk
About this property
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a 24-hour fitness centre, a snack bar/deli and a terrace.
Languages
English, Zulu
More about this property
VISIBILITY
At a glance
Hotel size
197 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Children aged 12 and younger eat free breakfast
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (ZAR 55 per night)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Shopping centre shuttle*
Other information
Smoke-free property
No stag or hen parties
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Full breakfast is offered for an extra charge of approximately ZAR 235 for adults and ZAR 235 for children
Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Self-parking costs ZAR 55 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Also known as
Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel
HELP_OUTLINE
Frequently asked questions
Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes. Self-parking costs ZAR 55 per night.
Is an airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
Is there an on-site casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
No, this hotel doesn't have a casino, but Gold Reef City Casino (13-min drive) and Montecasino (15-min drive) are both nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an on-site restaurant that offers garden views.
What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 4-minute walk from Melrose Arch Shopping Centre and 16 minutes' walk from Wanderers Stadium.
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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Lobby
Shopping malls
Bathroom
Store
What guests liked
Breakfast was described as spectacular and good. (3 reviews)
The property's dining experience was top-notch with incredible food, accommodating staff, and a chef who remembered orders. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 July 2025
Great hotel in the middle of everything!
Claudie
Claudie, 3-night trip
10/10 Exceptional
17 June 2025
All top
Ulrich
Ulrich, 1-night trip
10/10 Exceptional
15 Nov 2024
Amazing property!
Amazing property and great location with lots of restaurants around.
Prajeet
Prajeet, 1-night trip
8/10 Very good
6 Mar 2025
Great location. A very good tidy clean hotel with a good breakfast. Rooms small'ish but good comfortable bed and clean
Staff are helpful but unfortunately I did get my Bose Headphones stolen from my room during my stay so be careful with leaving valuables.
Dominic
Dominic, 3-night trip
10/10 Exceptional
27 Oct 2024
The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Olumide
Olumide, 2-night trip
10/10 Exceptional
19 Oct 2024
Great place. Love it!
Marcia
Marcia, 3-night trip
10/10 Exceptional
3 Dec 2024
Winter break
Lovely hotel staff are first class
Helen
Helen, 1-night trip
10/10 Exceptional
5 Feb 2024
Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Jo-Anne
Jo-Anne, 3-night trip
10/10 Exceptional
17 July 2024
I am coming back here next time
The stay was great. Staffs were so friendly in reception and hosting.
AIREDALE
AIREDALE, 2-night trip
10/10 Exceptional
4 Nov 2023
The hotel was amazing. The staff we’re very friendly and helpful always
Donnay
Donnay, 11-night trip
10/10 Exceptional
13 Nov 2022
This is in a great location to be able to step out of the hotel and have a number of shopping and dining options. Hotel itself is lovely and rooms are well appointed.
Rosemary
Rosemary, 6-night trip
10/10 Exceptional
8 Dec 2024
Perfect
Steven
Steven, 4-night trip
10/10 Exceptional
28 Sept 2024
Wonderful!
Carolina
Carolina, 1-night trip
8/10 Very good
26 Dec 2022
Modern hotel in great location
The room was modern and perfect for a single traveller. Well maintained hotel with great reception staff. Super professional concierge and nice pool area with great dining and lounging areas. The location is sublime.
Zarina
Zarina, 4-night trip
10/10 Exceptional
10 Nov 2023
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
MsLaprea
MsLaprea, 3-night trip
8/10 Very good
20 Mar 2024
Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Daniela
Daniela, 1-night trip
10/10 Exceptional
21 Nov 2022
Room clean and confortable,
Breackfast very good.
Area around is good and safe with shops and restaurants.
I'll be back.
Sandro
Sandro, 3-night trip
10/10 Exceptional
7 Aug 2024
This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Ivan
Ivan, 4-night trip
10/10 Exceptional
21 Oct 2024
The staff is absolutely phenomenal. From the moment you enter the hotel every single person no matter the position is ensuring you are well taken care of. The front desk was so amazing. The dining room staff could not have been more accommodating. The servive was top notch and the food was incredible. The omelets were my favorite, cooked to perfection. The chef remembered my order the next day
Impressive!!! The bellhops were very efficient and friendly. Try this hotel you will not be disappointed. Also the decor is straight out of a architectural magazine, very beautiful.
Regina
Regina, 2-night trip
10/10 Exceptional
4 Sept 2022
It is a very decent and comfortable hotel. Location is excellent and near the shopping mall and spa. Security was excellent too. Check in was fast. Room service was good and they allowed a late checkout without extra expenses. We had 6 pieces of luggage and they allowed all to be stored in their luggage room, after checkout. The restaurant in the premises was excellent and overall the hotel was very good value for money.
DEBASHISH
DEBASHISH, 1-night trip
8/10 Very good
28 Feb 2023
I like the location of the hotel , close to shooping center and lots of good restaurants around it.
what I didnt like about the rooms, three wasn't enogh sapce to store your clothes and in the bathroom no room to leave your toiletery which made it very inconvenient.
Leila
Leila, 1-night trip
4/10 Fair
5 Sept 2022
When we booked we asked for a room with bath and they accepted our booking. On arrival we were given a room without a bath and were informed that all rooms had no bath except for 3 in the entire hotel which are booked long in advance- we booked over 6months ago. Hotel looks tired and rooms very small. No toiletries were available in the room. Staff were outwardly friendly but totally matter of fact and not helpful at all. Was not told that parking was included by reception and the porter asked me why I was paying for parking since I was a guest. He directed me to reception where happy to then stamp the parking ticket but were not forthcoming as to why I wasn’t offered the same.
Stanley
Stanley, 2-night trip
10/10 Exceptional
4 Apr 2025
Heiko
Heiko, 1-night trip
10/10 Exceptional
17 Mar 2025
Verified traveller
1-night trip
10/10 Exceptional
17 Mar 2025
Friendly and always helpful staff made this a great stay!