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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
Family-friendly hotel with outdoor pool, connected to a shopping centre, near Melrose Arch Shopping Centre

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Enjoy a stylish space with a large mirror, chandelier, and buffet counter.
Relax by the hotel's well-maintained pool surrounded by lush trees and outdoor seating areas.
Relax in a serene outdoor space with round tables and comfortable seating, surrounded by a canopy with soft lighting.
Stunning hotel corridor with a vibrant mural and polished floor, leading to an elevator.
Experience the sleek lobby with a reception desk, framed artwork, and a spacious seating area.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a 24-hour fitness centre, a snack bar/deli and a terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Airport transfer
  • Bar
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$179
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Private bathroom
Hairdryer
Minibar
Champagne service
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Minibar
Champagne service
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Private bathroom
Hairdryer
Minibar
  • 43.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Minibar
Champagne service
Free bottled water
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 415 reviews
The price is AU$227
includes taxes & fees
16 Aug - 17 Aug
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About the area

Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • Melrose Arch Shopping Centre - 3 min walk - 0.3 km
  • Wanderers Stadium - 13 min walk - 1.2 km
  • Rosebank Mall - 4 min drive - 4.5 km
  • Nelson Mandela Square - 5 min drive - 3.7 km
  • Sandton City Mall - 6 min drive - 3.4 km

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive
  • Johannesburg (HLA-Lanseria) - 51 min drive
  • Johannesburg Sandton Station - 12 min drive
  • Johannesburg Park Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Grillhouse - ‬3 min walk
  • ‪Mr. George - ‬5 min walk
  • ‪Mezepoli - Melrose Arch - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a 24-hour fitness centre, a snack bar/deli and a terrace.

Languages

English, Zulu

More about this property

VISIBILITY

At a glance

Hotel size

    • 197 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 12 and younger eat free breakfast
    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (ZAR 55 per night)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*
    • Shopping centre shuttle*

Other information

    • Smoke-free property
    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Baby bath

What to do

  • Discount at nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Rooftop garden
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 800
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1065
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Magnifying mirror
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 725
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Streaming fitness classes

Sleep well

  • Pillow menu
  • Turndown service
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 235 for adults and ZAR 235 for children
  • Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs ZAR 55 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel
HELP_OUTLINE

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes. Self-parking costs ZAR 55 per night.

Is an airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.

What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.

Is there an on-site casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have a casino, but Gold Reef City Casino (13-min drive) and Montecasino (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an on-site restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 4-minute walk from Melrose Arch Shopping Centre and 16 minutes' walk from Wanderers Stadium.

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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Lobby
Shopping malls
Bathroom
Store

What guests liked

  • Breakfast was described as spectacular and good. (3 reviews)
  • The property's dining experience was top-notch with incredible food, accommodating staff, and a chef who remembered orders. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel in the middle of everything!
Claudie, 3-night trip

10/10 Exceptional

All top
Ulrich, 1-night trip

10/10 Exceptional

Amazing property!

Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Prajeet, 1-night trip

8/10 Very good

Great location. A very good tidy clean hotel with a good breakfast. Rooms small'ish but good comfortable bed and clean Staff are helpful but unfortunately I did get my Bose Headphones stolen from my room during my stay so be careful with leaving valuables.
Dominic, 3-night trip

10/10 Exceptional

The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Olumide, 2-night trip

10/10 Exceptional

Great place. Love it!
Marcia, 3-night trip

10/10 Exceptional

Winter break

Lovely hotel staff are first class
Helen, 1-night trip

10/10 Exceptional

Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Jo-Anne, 3-night trip

10/10 Exceptional

I am coming back here next time

The stay was great. Staffs were so friendly in reception and hosting.
AIREDALE, 2-night trip

10/10 Exceptional

The hotel was amazing. The staff we’re very friendly and helpful always
Donnay, 11-night trip

10/10 Exceptional

This is in a great location to be able to step out of the hotel and have a number of shopping and dining options. Hotel itself is lovely and rooms are well appointed.
Rosemary, 6-night trip

10/10 Exceptional

Perfect
Steven, 4-night trip

10/10 Exceptional

Wonderful!
Carolina, 1-night trip

8/10 Very good

Modern hotel in great location

The room was modern and perfect for a single traveller. Well maintained hotel with great reception staff. Super professional concierge and nice pool area with great dining and lounging areas. The location is sublime.
Zarina, 4-night trip

10/10 Exceptional

Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
MsLaprea, 3-night trip

8/10 Very good

Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Daniela, 1-night trip

10/10 Exceptional

Room clean and confortable, Breackfast very good. Area around is good and safe with shops and restaurants. I'll be back.
Sandro, 3-night trip

10/10 Exceptional

This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Ivan, 4-night trip

10/10 Exceptional

The staff is absolutely phenomenal. From the moment you enter the hotel every single person no matter the position is ensuring you are well taken care of. The front desk was so amazing. The dining room staff could not have been more accommodating. The servive was top notch and the food was incredible. The omelets were my favorite, cooked to perfection. The chef remembered my order the next day Impressive!!! The bellhops were very efficient and friendly. Try this hotel you will not be disappointed. Also the decor is straight out of a architectural magazine, very beautiful.
Regina, 2-night trip

10/10 Exceptional

It is a very decent and comfortable hotel. Location is excellent and near the shopping mall and spa. Security was excellent too. Check in was fast. Room service was good and they allowed a late checkout without extra expenses. We had 6 pieces of luggage and they allowed all to be stored in their luggage room, after checkout. The restaurant in the premises was excellent and overall the hotel was very good value for money.
DEBASHISH, 1-night trip

8/10 Very good

I like the location of the hotel , close to shooping center and lots of good restaurants around it. what I didnt like about the rooms, three wasn't enogh sapce to store your clothes and in the bathroom no room to leave your toiletery which made it very inconvenient.
Leila, 1-night trip

4/10 Fair

When we booked we asked for a room with bath and they accepted our booking. On arrival we were given a room without a bath and were informed that all rooms had no bath except for 3 in the entire hotel which are booked long in advance- we booked over 6months ago. Hotel looks tired and rooms very small. No toiletries were available in the room. Staff were outwardly friendly but totally matter of fact and not helpful at all. Was not told that parking was included by reception and the porter asked me why I was paying for parking since I was a guest. He directed me to reception where happy to then stamp the parking ticket but were not forthcoming as to why I wasn’t offered the same.
Stanley, 2-night trip

10/10 Exceptional

Heiko, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Friendly and always helpful staff made this a great stay!
Adam, 3-night trip