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The Ritz-Carlton Shanghai, Pudong

Photo gallery for The Ritz-Carlton Shanghai, Pudong

Property amenity
Terrace/patio
1 bedroom, down duvets, in-room safe, desk
Club Suite, 1 King Bed, Non Smoking (Ritz-Carlton, Club Lounge Access) | Living room | LCD TV
Club Suite, 1 Bedroom, Non Smoking (Carlton) | Bathroom | Separate bathtub and shower, rainfall showerhead, free toiletries

Overview of The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

5.0 star property
Luxury hotel with 2 indoor pools, connected to a shopping centre, near Pudong Riverside Promenade and Park
9.2 out of 10 Superb
9.2/10 Superb

343 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • 2 indoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Pudong
  • The Bund - 12 min walk
  • People's Square - 5 min drive
  • Nanjing Road Shopping District - 5 min drive
  • Yu Garden - 6 min drive
  • Xintiandi Style Shoppping Centre - 6 min drive
  • Oriental Pearl Tower - 6 min drive
  • Former Site of the International Mixed Court for the French Concession - 8 min drive
  • Jing'an Temple - 8 min drive
  • Shanghai New International Expo Centre - 10 min drive
  • National Exhibition and Convention Center - 21 min drive

Getting around

  • Hongqiao International Airport (SHA) - 40 min drive
  • Pudong International Airport (PVG) - 47 min drive
  • Shanghai South Railway Station - 15 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Shanghai Railway Station - 26 min drive
  • Lujiazui Station - 9 min walk
  • South Pudong Road Station - 12 min walk
  • Dongchang Road Station - 12 min walk

Restaurants

  • Kobachi - 1 min walk
  • Coffee Passionate - 2 min walk
  • La Foret - 1 min walk
  • 银座名点 - 2 min walk
  • 烧肉孙三郎 - 2 min walk
Map

About this property

The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong puts you 0.6 mi (1 km) from The Bund. You can indulge in massages or facials, and 意味轩意大利餐厅, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a 24-hour fitness centre and a hot tub. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Lujiazui Station is 9 minutes and South Pudong Road Station is 12 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 285 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
  • Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (CNY 112 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping
  • Access to nearby indoor pool
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (27300 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • 2 indoor pools
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LCD TV

Home comfort

  • Air conditioning
  • Espresso maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Dining

意味轩意大利餐厅 – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
金轩中餐厅 – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 – This rooftop bar specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 – This lobby lounge serves lunch, dinner and light fare. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 265 for adults and CNY 133 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from June 10 2023 to July 2 2023 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Parking

  • Self-parking costs CNY 112 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong offer free cancellation for a full refund?
Yes, The Ritz-Carlton Shanghai, Pudong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton Shanghai, Pudong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton Shanghai, Pudong?
Yes, there are 2 indoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at The Ritz-Carlton Shanghai, Pudong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Ritz-Carlton Shanghai, Pudong?
Yes. Self-parking costs CNY 112 per night.
What are the check-in and check-out times at The Ritz-Carlton Shanghai, Pudong?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz-Carlton Shanghai, Pudong and nearby?
The Ritz-Carlton Shanghai, Pudong has 2 indoor pools, 2 bars and a 24-hour fitness centre, as well as a sauna and access to a nearby indoor pool.
Are there restaurants at or near The Ritz-Carlton Shanghai, Pudong?
Yes, there are 4 on-site restaurants, featuring al fresco dining and Italian cuisine.
What's the area around The Ritz-Carlton Shanghai, Pudong like?
The Ritz-Carlton Shanghai, Pudong is located on the waterfront in Pudong, a short 9-minute walk from Lujiazui Station and 8 minutes' walk from Shanghai Tower. Travellers love the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Angela, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a best hotel stay in Shanghai. Especially service quality was exceptional, among the hotel staff Ivy (Ritz-Carlton Club manager), Alex (Door keeper) was so friendly and made our best experience there. Because of them I'm convinced to go back there and stay again.
SHUHEI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What 5-star hotel should be
Great location, lovely room with amazing view and staff that goes extra mile to provide best possible service.
Marek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view from The Club Studio room was amazing and the Club Lounge access was worth it. However, the decor in the room seems rather old and dated, the tv in the bathroom didn't work. The bed was the best sleep I ever had so that was a relaxing experience. The only one thing we disliked was that we had to pay for swimming caps to go in the pool and jacuzzi. This is the first time I ever was told I was not allowed in a pool without a swimming cap. The staff said I can buy from them the caps they sold around $20 usd and I had no choice since it was my last day. Despite that, I'd stay at the The Ritz Carlton Pudong again for the view and club services.
EL, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yen Koon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superior property with excellent service and hospitality. The beds are the best I've slept on in China, exceptionally comfortable as I like them lofty.
Donna, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel Experience
I cannot say enough good things about this hotel. From the moment we arrived, we had a fantastic experience. The service is superb, and the room was fantastic. Great bed and shower, and very spacious with plenty of room to hang up our clothes. We had breakfast at the hotel which was great, and we also had dinner at one of the restaurants and it was exceptional. They even gave us a few extras at dinner for being guests of the hotel. The area around the hotel is very easy to navigate, and it was easy for us to get anywhere we wanted. We can't wait to go back and stay again!
Laura, 4-night trip
Verified Hotels.com guest review