When visiting Issenheim, Hôtel Relais d'Issenheim is a great choice to consider. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking.
Languages
English, French, German
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 8:00 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 4:00 PM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Room service
What to do
Hiking/biking trails nearby
Mountain biking nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Facilities
Terrace
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Grab bar in shower
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.89 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5.5 for children
Children & extra beds
Rollaway beds are available for EUR 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per accommodation, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
HOTEL DEMI LUNE
HOTEL LA DEMI LUNE
HOTEL LA DEMI LUNE Issenheim
LA DEMI LUNE Issenheim
Hôtel Restaurant Demi Lune Issenheim
Hôtel Restaurant Demi Lune
Restaurant Demi Lune Issenheim
HOTEL A LA DEMI LUNE
Hôtel Relais d'Issenheim Hotel
Hôtel Restaurant A La Demi Lune
Hôtel Relais d'Issenheim Issenheim
Hôtel Relais d'Issenheim Hotel Issenheim
Frequently asked questions
Does Hôtel Relais d'Issenheim offer free cancellation for a full refund?
Yes, Hôtel Relais d'Issenheim does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Relais d'Issenheim?
Yes, pets are welcome. There's a charge of EUR 8 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hôtel Relais d'Issenheim?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel Relais d'Issenheim?
Check-in start time: 4 PM; check-in end time: 8:00 PM. Check-out time is 11 AM.
What is there to do at Hôtel Relais d'Issenheim and nearby?
Have fun with nearby activities such as hiking and mountain biking.
What's the area around Hôtel Relais d'Issenheim like?
Hôtel Relais d'Issenheim is located a short 13-minute walk from Ballons des Vosges Nature Park.
Hôtel Relais d'Issenheim Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
3 Oct 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
30 May 2015
food ok, beds hard, quited area, no internet
The service personel are friendly and even though they do not speak english and just a little german we managed. The rooms where fine but the bed was hard with a dip in it. The hotel promises WIFI and even though the signal was there it did not work at all. There is not much activities around but there looked like it had a playground walking distance from the hotel. The food in the evening we had (not much as we hadn't reserved anything) was good.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
13 Aug 2013
Very nice
We like it and we could have our little pup.
We travel with our pup
Verified Hotels.com guest review
8/10 Very good
11 Nov 2019
BERNARD
BERNARD, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2019
Cécile
Cécile, 4-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2019
Agréable
Très pratique pour récupérer les clés et le code quelque soit l'heure.
Accueil agréable, petit déjeuner copieux.
Nadine
Nadine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 Aug 2019
Tres discret les hôtelier!!
Nous n'avons vu personne de l'établissement durant notre séjour certe très court: un numero de tel portable sur la porte d'entrée qu'il faut appeler 3 fois pour que ça décroche...et encore parce que j'ai aussi envoyé un message pour dire qui j'étais..on nous a donné le code par tel pour ouvrir et pris notre clé au tableau... Si on voulait un petit dej, il fallait les prévenir par SMS...et le lendemain matin au moment du départ, toujours personne à l'accueil...bref Hotel fantôme!
Fabienne
Fabienne, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
8 July 2019
Quan Duc
Quan Duc, 1-night family trip
Verified Hotels.com guest review
6/10 Good
8 July 2019
Annie
Annie, 7-night romance trip
Verified Hotels.com guest review
4/10 Fair
1 July 2019
Séjour
Nous sommes venus dans cet hôtel par ce que le rapport qualité prix semblait être bon. En effet l’hôtel affiche trois étoiles (ministère du tourisme)
En réalité il n est est rien
Bonne note à notre arrivée l’accueil est très sympathique
Notre nuire commence par la vision d’une chambre vétuste mais bon passe encore. Nous prenons notre douche il faut 5 minutes à l’eau pour passer de froide à tiède ... et, en guise de gel pour le corps : savon liquide pour les mains oui oui oui oui oui oui : pour ceux qui n’on jamais essayé ça démange après la douche !!
Dans la chambre il y a un réfrigérateur ... les hôteliers n ont pas pris la peine de le brancher !
Arrive le lit ... inconfortable au possible à la fois mou (=vieux) et très dur.
Notre venu (je le précise) était un jour de canicule la chambre est très mal isolée thermiquement et avons eu un petit ventilateur : aussi bruyant qu une machine à laver pour une efficacité proche du zéro
À 4:00 du matin après deux pénibles heures de sommeil je me suis resigner à aller dormir dans ma voiture
Je donne 1* à l’hôtel et 3* à la plage arrière de mon auto
PS : les étoiles du ministère du tourisme date de 2012 et sont desservies pour 5 ans (donc jusqu a 2017...)... cf la pancarte de l’hôtel ... sont elles toujours d’actualité ? J’en doute sincèrement !
Pour ces prestations une sensible baisse du prix est à prévoir.
Armand
Armand, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
27 June 2019
Nathalie
Nathalie, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
13 June 2019
erich
erich, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 June 2019
Fabrice
Fabrice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2019
Marc
Marc, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 June 2019
Gutes Preis Leistungsverhältnis
Gutes Hotel mit gutem Preis Leistungs Verhältnis.
Patrick
Patrick, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 June 2019
Claude
Claude, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
3 June 2019
Parfait
Maria
Maria, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
15 Sept 2018
bel hôtel, avec un resto que je n'ai pas testé
bel accueil, chambre assez grande, petite fenêtre, donnant à l'arrière, donc bien calme
jacques
jacques, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Sept 2018
PETAR
PETAR, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
6 Aug 2018
Mauvaises surprises
Contrairement au critère de recherche sur le site Expedia, la chambre n’était pas climatisée et la température y dépassait les 35°C. De plus, le restaurant était fermé pour congés annuels sans que cela ne soit annoncé.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2018
Très bon accueil et bonne ambiance familiale / l'hôtel est sympa avec sa salle de restaurant et son bar. A refaire une prochaine fois. On y mange bien.
Frédéric
Frédéric, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
17 June 2018
Audrey
Audrey, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Jan 2018
Frederic
Frederic, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
28 May 2017
Großzügiges Zimmer zu angemessenem Preis
Im Hotelrestaurant sehr gut gegessen und im modernen, sauberen und geräumigen Zimmer gut geschlafen. Gerne wieder!