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Hotel Isla de la Garena

4.0 star property
Alcala de Henares hotel with spa and restaurant

Photo gallery for Hotel Isla de la Garena

Relax in style with a spacious lobby featuring a stunning chandelier, comfortable seating, and a unique grid-patterned wall.
Relax by the curved pool, surrounded by lush greenery and comfortable lounge seating.
Situated in a serene outdoor area, this gazebo offers a peaceful retreat.
Relax in this stylish room with a comfortable armchair, neatly made bed, and a small table for enjoying breakfast.
Relax with a drink at the hotel's bar, featuring a brick-patterned wall and pendant lighting.
Experience the upscale ambiance of Hotel Isla de la Garena in the heart of the business district. Relax on the rooftop terrace, unwind with a coffee at our cafe, or rejuvenate at our spa. With free WiFi and self parking, guests have praised this hotel for its convenience and attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Spa
  • Pool
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 9 meeting rooms

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is AU$175
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Suite, Hot Tub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

1 bedroom, minibar, in-room safe, individually decorated

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, individually decorated

Premium Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Room, Accessible

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, Pool Access

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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8.4 out of 10, Very good, 564 reviews
The price is AU$150
includes taxes & fees
3 Aug - 4 Aug
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About the area

Map
Galileo Galilei, 18, Alcala de Henares, Madrid, 28806

What's nearby

  • La Garena Plaza Shopping Center - 8 min walk - 0.7 km
  • Convent of Las Clarisas de San Diego - 5 min drive - 3.9 km
  • University of Alcala - 5 min drive - 3.9 km
  • Plaza Cervantes - 5 min drive - 3.9 km
  • Parque Europa - 7 min drive - 8.1 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
  • Torrejon de Ardoz Station - 8 min drive
  • Alcala de Henares University Station - 9 min drive
  • Alcala de Henares La Garena Station - 16 min walk

Restaurants

  • ‪Happy Play la Garena - ‬4 min drive
  • ‪Glass Cafe Bar Lounge - ‬18 min walk
  • ‪Burger King - ‬20 min walk
  • ‪KFC - ‬18 min walk
  • ‪Ginos la Garena Plaza - ‬11 min walk

About this property

Hotel Isla de la Garena

Hotel Isla de la Garena features a rooftop terrace and puts you within a 15-minute drive of Riyadh Air Metropolitano. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A fitness centre, a sauna and a terrace are other highlights.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 79 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Bath only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14.50 for adults and EUR 14.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 22 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Isla Garena
Isla Garena Alcala de Henares
Isla Garena Hotel
Isla Garena Hotel Alcala de Henares
Isla de la Garena
Hotel Isla de la Garena Hotel
Hotel Isla de la Garena Alcala de Henares
Hotel Isla de la Garena Hotel Alcala de Henares

Frequently asked questions

Does Hotel Isla de la Garena offer free cancellation for a full refund?

Yes, Hotel Isla de la Garena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Isla de la Garena?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel Isla de la Garena?

Yes, pets are welcome. There's a charge of EUR 22 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Isla de la Garena?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hotel Isla de la Garena?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Hotel Isla de la Garena and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Hotel Isla de la Garena also has a fitness centre.

Are there restaurants at or near Hotel Isla de la Garena?

Yes, there's an on-site restaurant.

Does Hotel Isla de la Garena have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Hotel Isla de la Garena have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Isla de la Garena like?

Hotel Isla de la Garena is located a short 11-minute walk from La Garena Plaza Shopping Center.

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Hotel Isla de la Garena Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Pool
Room
Service staff

Reviews

8/10 Very good

Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly
Mark, 1-night trip

10/10 Exceptional

Our second stay here

Our second stay here. Friendly and helpful staff, convenient location, good facilities.
4-night trip

6/10 Good

Although the property is updated,
Tatiana, 8-night trip

2/10 Poor

Never a 4 star Hotel

Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds. Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints.
william and beatrice, 1-night trip

10/10 Exceptional

Everything was excellent!

8/10 Very good

A nice comfortable hotel.

A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet. Room facilities were good. Breakfast was modest but had everything required including delicious freshly squeezed orange juice. I shall definitely stay here again.
Raphael, 1-night trip

8/10 Very good

Practical and Clean

We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.
Maria Juliana, 1-night trip

4/10 Fair

Disappointed in this hotel given its star rating

Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone
william and beatrice, 1-night trip

2/10 Poor

Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.
Eldaa, 7-night trip

10/10 Exceptional

Pierpaolo, 1-night trip

8/10 Very good

Laura, 1-night trip

8/10 Very good

Paul, 1-night trip

8/10 Very good

Uno mas

Daniel, 1-night trip

8/10 Very good

Jonas, 1-night trip

10/10 Exceptional

Great Staff

I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids.
Dante, 7-night trip

8/10 Very good

Por cercanía a la reunión

Elección por cercanía a la reunión.
Daniel, 1-night trip

4/10 Fair

Ari, 1-night trip

10/10 Exceptional

Bra läge och frukost.

Hotellet har utomhuspool och en pool inomhus jämte ångbastu. Ligger i utkanten av ett verksamhetsområde, men det stör inte. Din bil står säkert i garaget, elbilsladdare finns för fyra bilar. Du kan ha med dig hunden
Jonas, 2-night trip

10/10 Exceptional

Great place to stay, good price and amazing staff.
Antoni, 2-night trip

6/10 Good

Brian and Geri, 1-night trip

2/10 Poor

F, 1-night trip

8/10 Very good

Muy bueno

Muy bien pero alejado del centro de Madrid
Adolfo, 2-night trip

6/10 Good

Juan Manuel, 1-night trip

8/10 Very good

Buenas habitaciones y parking subterráneo gratis buena opcion para moteros
Boris, 1-night trip

10/10 Exceptional

Michael, 5-night trip