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The Richmond

3.0 star property
Hotel with restaurant, near Pondicherry Promenade Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Richmond

Reception
Superior Room
Exterior
Reception
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Minibar
Electric kettle
Cable channels
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Minibar
Electric kettle
Cable channels
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Private bathroom
Coffee/tea maker
Minibar
Electric kettle
Cable channels
In-room safe
  • Sleeps 3
  • 1 King Bed

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About the area

Map
12 Labourdonnais Street, Puducherry, Pondicherry, 605001

What's nearby

  • Pondicherry Promenade Beach - 5 min walk
  • Government Place - 10 min walk
  • Pondicherry Lighthouse - 10 min walk
  • Arulmigu Manakula Vinayagar Temple - 11 min walk
  • Sri Aurobindo Ashram - 12 min walk

Getting around

  • Pondicherry (PNY) - 24 min drive
  • Chennai International Airport (MAA) - 177 min drive
  • Pondicherry-Puducherry Station - 9 min walk
  • Pondicherry Villiyanur Station - 23 min drive
  • Varakalpattu Station - 36 min drive

Restaurants

  • ‪La Villa - ‬3 min walk
  • ‪Villa Shanti - ‬3 min walk
  • ‪Celine's Kitchen - ‬3 min walk
  • ‪LB2 Lounge - ‬1 min walk
  • ‪Café des Arts - ‬3 min walk

About this property

The Richmond

The Richmond offers a fantastic location, putting you a short five-minute walk from Pondicherry Promenade Beach. For a bite to eat, guests can visit The Bistro, which serves local cuisine and is open for breakfast, lunch and dinner. Fellow travellers like the room service.

Languages

English, Hindi

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 40-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bistro – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Richmond Hotel Pondicherry
Richmond Pondicherry
The Richmond Hotel
The Richmond Puducherry
The Richmond Hotel Puducherry

Frequently asked questions

Does The Richmond offer free cancellation for a full refund?
Yes, The Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Richmond?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Richmond?
Yes, there's free self parking.
What are the check-in and check-out times at The Richmond?
You can check in starting at noon. Check-out time is noon.
Are there restaurants at or near The Richmond?
Yes, The Bistro offers local cuisine.
What's the area around The Richmond like?
The Richmond is located near Pondicherry Promenade Beach in White Town, a short 9-minute walk from Pondicherry-Puducherry Station and 10 minutes' walk from Government Place.

The Richmond Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff was excellent
Verified Expedia guest review

4/10 Fair

Only Location is good
Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it
Sumit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Arnab, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good service and location of hotel!
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Jon, 2-night romance trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice location, value for money, helpful staff.
This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
Jitendra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Richmond
Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
pankaj, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean hotel in good position in White Town
Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Dave & Dianne, 25-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good place!
Great everything but the room restroom.
6-night trip
Verified Hotels.com guest review

6/10 Good

Boutique style hotel
It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.
Verified Expedia guest review

8/10 Very good

A hustling centre of the city
Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.
Verified Expedia guest review

8/10 Very good

Good location and clean hotel.
Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel in a perfect location
Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.
Verified Hotels.com guest review

2/10 Poor

room without a view
room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Friiendly, cozy hotel
Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Nice Place
This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.
Verified Hotels.com guest review

10/10 Exceptional

The best hotel in Pondicherry
I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.
Verified Hotels.com guest review

4/10 Fair

Would not go back.
The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.
Verified Expedia guest review

8/10 Very good

A fine choice in the old French Quarter.
This compact but attractive hotel is well located in the french quarter not far from the Goubert Ave seafront promenade. Our rooms (two) were nicely painted, clean and well-appointed. Two problems though - these rooms are both on the main floor immediately beside the bar and D/R - thereby being noisy - and they have no windows, so no view and no emergency egress option. We had three meals in the hotel restaurant, right beside our rooms. Food for the most part was OK but because the midday options (between "lunch" and "dinner") are limited, we ended up with three deep-fried selections - pakoras and cashew chicken from memory - that tasted much the same. Breakfast buffet was quite good with cereals and fruit (which we usually prefer), eggs, a variety of breads and sambar options. We tried everything and were not displeased. Our principal concern is room location. Some of the hotel staff sleep overnight in the DR. That's fine in some respects but not so fine for patrons trying to sleep nearby. Thus, these rooms should be avoided. Our problem might have been related to the foul-up over room booking. We booked and paid for two rooms through Expedia but the hotel was paid for only one via a 'middle man'. Fortunately the hotel had internet hookups so I was able to show the sincere desk clerk an email from Expedia showing our booking of two rooms, thus we were allowed to stay. This confirms the necessity of having all logistics solved in advance.
Verified Expedia guest review

8/10 Very good

Some good, some so-so
Fairly modern looking room. Bed spread was slightly stained. Walls are thin so can hear neighbors. No wifi in room but they do provide ethernet cable. Wifi available in lobby. Breakfast selection decent. Reception was helpful.
Verified Expedia guest review