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Il Nido di Santa Croce by Mmega

Find your peaceful haven near iconic landmarks like Ponte Vecchio and Uffizi Gallery.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Il Nido di Santa Croce by Mmega

Comfort Apartment | Living area
Comfort Apartment | Living area
Comfort Apartment | Private kitchen
Comfort Apartment | Living area
Comfort Apartment | Living area

Reviews

4.6 out of 10

Popular amenities

  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi
The price is AU$414
includes taxes & fees
19 Jan - 20 Jan

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Comfort Apartment | Living area

Comfort Apartment

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Washing machine
Premium bedding
Down duvet
  • 80 sq m
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

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Kitchen
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Free WiFi
Air conditioning
8.8 out of 10, Excellent, (21)
The price is AU$316
includes taxes & fees
16 Jan - 17 Jan
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At a glance

DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Il Nido di Santa Croce by Mmega Reviews

Reviews

4.6

4.8/10

Cleanliness

3.6/10

Staff & service

2.0/10

Amenities

4.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice apartment, poor communication
Vacation for a family of 5. The apartment was nice. The only downside was poor communication. I contacted them per their instructions a week before our arrival with our information and was told we could drop our luggage early. When we arrived in Florence, I sent a message via Whatsapp 30 minutes before getting to the apt. (per their instructions), but never heard back. Arrived at the apt. and sent another message with no response, so found a storage facility, dragged our luggage there, paid 33 euros to store them; had to go back to get it and drag it back to the apt. when we did finally hear back. The person who met us to give us the key collected the tax, but forgot to get photos of our passports, and messaged me after he left to send pics of our passports. Like I said, the apt. was fine, but communication was poor. Not a good start to our trip.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Staff can’t be reached easily.. lots of bugs even inside the beds. We all got pretty bed bug bites on our first night. Over all the property is not clean at all. They should really wash the covers of sofa & chairs
june, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great and clean place to stay
Well maintained and appointed apartment. Wifi was excellent.
Mark, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY AT THIS PROPERTY – POTENTIAL DEATH-TRAP! We arrived to drop off our bags & found the shower fixture was broken & a repair man needed to stop by. When he arrived we could not get the deadbolted door open. We found out that we needed the key to open the door from the inside and that there was no other way to get the door open. Because we had trouble opening the door for the repair man & had read an earlier review about the door being broken for a previous guest, we then inspected the rest of the home. We were horrified to find that all windows had bars on them & the only two that didn’t were small windows that opened to some weird center of the building with mechanical pipes in it. No way out other than a door that was difficult to get open in case of an emergency! We immediately notified the property owner/manager that we felt the property was unsafe & that we wouldn’t be staying there. We had originally booked a 5-night stay at the property & were forced to go find another hotel room that evening & for the remainder of our time in Florence. We asked for a refund of at least part of our stay & of the cash paid for the cleaning fee & city tax as we did not stay at the property at all. The property manager refused to refund any amount at all & kept all funds even though we did not stay at the property at all. Even the cleaning fee & city tax that wasn’t due was kept by the owner. Do yourself a favor, keep your family safe & DON'T stay here!!
Voneen, 5-night family trip
Verified Expedia guest review

2/10 Poor

BEWARE!!! When we arrived, things appeared well. But I woke up in the morning with bites on my legs - I inspected the mattress and found MULTIPLE BUGS! I took careful pictures - I immediately reached out to the property. I packed up my things and took immediate precautions. I sent pictures to owner - they sent a lady out to look (several hours after I left the property - no idea if anyone actually came out) who said they found nothing and it was ok. They refused to provide any refund (2 days) for unused days. In addition to BUGS FOUND IN BED, the person who checked us in said there was no washing machine - we eventually found (in bedroom by bathroom behind curtains there is a door). There was absolutely NO supplies - no soaps, no shampoos, no towels or paper towels in kitchen, no dish soap, etc… There is no bed mattress pads, the fitted sheet had a hole in it, and the blanket was an old, polyester fuzzy blanket. BEWARE OF STAYING AT THIS POPERTY! It is a good location, but you will be sorry!
Walter, 3-night family trip
Verified Expedia guest review

2/10 Poor

We had a problem tonight We went out and came back at 8:30 We couldnt open the door We asked for help from Jouliano She sent two people they couldnt open the door and they called firefighters to come and they came and they also couldnt open the door and they said we cant do anything At 11 they left and the one who Jouliano was sent said that you have to go stay some where tonight!!!!! And we will fix the door tomorrow morning! We explained that our stuffs and moneys are in the apartment and we have to checkout tomorrow because we have tickets for 12 we cant go anywhere And he said i dont know! You have to find and take a hotel yourself ! And he take both keys with him
Iman, 1-night family trip
Verified Expedia guest review

8/10 Very good

NICOLE, 2-night trip
Verified Hotels.com guest review