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The Heinsman Guest House

2.0 star property
City centre guesthouse within easy reach of Tennessee Aquarium

Photo gallery for The Heinsman Guest House

Porch
Room, 2 Queen Beds, Non Smoking
Shared kitchen
Exterior
Reception
In the heart of Downtown Chattanooga, The Heinsman Guest House offers a cozy retreat with laundry facilities and in-room WiFi. Guests rave about the helpful staff who make their stay extra special.

Reviews

9.2 out of 10
Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Laundry facilities
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (2)

  • Self parking
  • Self-serve laundry

Feel at home (4)

  • Laundry facilities
  • In-room climate control (air conditioning)
  • Digital TV service
  • Self-parking (surcharge)
The current price is AU$170
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Portable fan
Separate bedroom
8 bathrooms
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Portable fan
Separate bedroom
8 bathrooms
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Portable fan
Separate bedroom
8 bathrooms
Digital channels
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About the area

Map
821 Houston St, Chattanooga, TN, 37403

What's nearby

  • University of Tennessee at Chattanooga - 1 min walk - 0.1 km
  • McKenzie Arena - 10 min walk - 0.9 km
  • Chattanooga Convention Center - 13 min walk - 1.1 km
  • Chattanooga Choo Choo - 17 min walk - 1.5 km
  • Tennessee Aquarium - 19 min walk - 1.6 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 20 min drive

Restaurants

  • ‪Champys - ‬6 min walk
  • ‪Pickle Barrel Restaurant - ‬6 min walk
  • ‪University Pizza & Restaurant - ‬6 min walk
  • ‪Jack Browns Beer & Burger Joint - ‬4 min walk
  • ‪Bantam & Biddy - ‬8 min walk

About this property

The Heinsman Guest House

The Heinsman Guest House puts you in a great location, within a 15-minute walk of University of Tennessee at Chattanooga and Chattanooga Convention Center. Also, Tennessee Aquarium and Chattanooga Choo Choo are a short five-minute drive away. Fellow travellers love the helpful staff.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an access code

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (USD 10 per stay; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities

Accessibility

  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Portable fan

What to enjoy

  • Individually furnished and decorated

Freshen up

  • 8 bathrooms
  • Shower only
  • Towels

Stay connected

  • Free WiFi
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Uncovered self-parking costs USD 10 per stay with in/out privileges

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

The Heinsman Chattanooga

Frequently asked questions

Does The Heinsman Guest House offer free cancellation for a full refund?

Yes, The Heinsman Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Heinsman Guest House?

Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at The Heinsman Guest House?

Yes. Self-parking costs USD 10 per stay.

What are the check-in and check-out times at The Heinsman Guest House?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What's the area around The Heinsman Guest House like?

The Heinsman Guest House is in Downtown Chattanooga, a short 1-minute walk from University of Tennessee at Chattanooga and 13 minutes' walk from Chattanooga Convention Center.

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The Heinsman Guest House Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Logan, 1-night trip

10/10 Exceptional

Great place
Was just a quick trip with one night stay but everything was great. Make sure to check your text messages as you arrive because that is where they send all the check in information. They don’t have a formal check in process like hotels do. I would stay here again as it is within walking distance to the Memorial Auditorium and downtown.
Kiersten, 1-night trip

8/10 Very good

Overall very good
Mark, 2-night trip

10/10 Exceptional

Great location!
The mattress was super comfy, and the room was nicely laid out and very clean. The common areas were also quite clean. Only 2 minor issues--1 of the bathrooms had no toilet paper in it during our 2 nights there, and I wasnt sure who to talk to about it. Also, the bed frame was a metal frame that needed some serious tightening. Other than that, it was a great place to stay! Would definitely stay again!!
Jennifer, 2-night trip

10/10 Exceptional

Great Location for an overnight
My brother and my we’re in town for a concert at the Walker Theater. This location was perfect. Clean, Convenient, very comfortable. The room was huge with 2 Queen Sized beds. The charm of the place was very pleasant. The price was right and if we travel back for a show we will certainly book this Property. Thank you for a great experience.
Chris, 1-night trip

10/10 Exceptional

Worth the stay!
Had a lovely time. Very clean and cozy.
Hayli, 1-night trip

10/10 Exceptional

Pleasant Surprise
Very clean room. I wasn't sure anout the shared bathrooms but they were clean. It was not noisy inside or outside.
sherri, 1-night trip

10/10 Exceptional

Perfect place to stay for a night on the town. This newly renovated hostel was cozy & suited our needs. Access codes are received the day of check in. Would stay here again. Thank you!
Patricia, 1-night trip

10/10 Exceptional

Nice staff.
Brian, 2-night trip

8/10 Very good

Wasn’t a fan of the shared bathrooms but the price of the place makes up for it. The room itself was nice and I loved the magazines.
David, 2-night trip

10/10 Exceptional

When we come to Chattanooga we always stay here
Daniel, 1-night trip

10/10 Exceptional

Very clean & quiet. Multiple cameras throughout the hall ways & front door made it feel even safer. Would stay again!
Hannah, 2-night trip

8/10 Very good

I would definitely stay there again !
Barrueta, 2-night trip

8/10 Very good

We liked the property but weren’t used to sharing a bathroom. It was clean and safe and our room was very nice. The host and his dog were great!
Julie, 1-night trip

10/10 Exceptional

I booked a while ago. Coming back to review.
It's been a good stay and have no regrets. Thank you!
1-night trip

10/10 Exceptional

Was a cute quiet place. We could walk to all the places in the city. Parking was easy. Bed was super comfy too.
jayme, 2-night trip

10/10 Exceptional

Great vibe and great location! Very walkable to everything.
Katherine, 2-night trip

10/10 Exceptional

Great place as expected by the listing.
1-night trip

10/10 Exceptional

We loved staying here and would definitely stay again. It’s quiet, clean and feels like home. It’s also very convenient to many downtown attractions and food.
Joanna, 1-night trip

10/10 Exceptional

Amazing place to stay! Easy walk to the convention center. Will definitely stay here again.
Shaunalynn, 2-night trip

10/10 Exceptional

Neat place and comfortable beds.
Lane, 1-night trip

10/10 Exceptional

Always an excellent experience here
BARRY, 1-night trip

10/10 Exceptional

It was an amazing stay. I failed to see the detail about the shared bathroom when I booked, but it was no problem! The room was perfect! I loved the staff. The shared kitchen worked flawlessly. You could prepare all your meals there. It was a Hostel on steroids!!! I mean that as a HUGE compliment!!!
Donna, 2-night trip

10/10 Exceptional

The place gives it a bed and breakfast vibes that is close to downtown. Love the rocking chairs and porch swing, greeted by the cute fur babies that lives there. The love the access to share the kitchen, laundry area and bathrooms...the parking lot has an incline hill so if you ride a motorcycle, please be aware of the surroundings , i have dropped my motorcycle, had help to get it up. Not the end of the world. Definitely love this place and will book again when i visit.
Lenore, 2-night trip

4/10 Fair

Older Folks should stay away
It was... interesting. I didn't realize that this was a true boarding house style hotel/inn. That's my fault and we made do. On a scale of 1-10, with 1 being dirty and 10 being very clean, these were maybe a 4. Didn't care for seeing other people's hair,etc. in sink and toilet. The shower seemed clean enough. The noise level was outrageous as there's a bar very nearby and loud music went on until the wee hours. And I would highly recommend rain gutters - heavy rain overnight and lots of very loud droplets hitting the ground outside the window - sounded like bombs doing off. Hyperbole, I know, but it was VERY LOUD. And the blinds don't shut properly, leaving the room dimly lit from outside lights. The room was clean, so appreciate that. So twenty-somethings would probably enjoy this guest house, but it's not something I would recommend to older folks. And the steps from parking lot are just large stones, 1 of them was loose and my 76-year-old husband almost fell. Not well lit in parking lot either. And it was very difficult following the instructions to where we should park, and in a heavy rainstorm/thunderstorm, that was very stressful.
Lori, 1-night trip