Mountain Heritage Hotel puts you a short five-minute drive from Katoomba Scenic World. You can visit the spa to indulge in facials or manicures and pedicures, and local and international cuisine is served at Jamison Views Restaurant, which is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a seasonal outdoor pool. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Filipino, French, German, Italian, Japanese, Korean
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Free uncovered on-site extended parking
Free on-site motorhome/coach/lorry parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's games
What to do
Pool table
Ping pong
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Working away
Business centre
5 meeting rooms
Conference centre (3854 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Built in 1908
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Fitness centre
Seasonal outdoor pool
Arcade/games room
Full-service spa
Banquet hall
Edwardian architecture
Room amenities
Be entertained
38-inch LCD TV
Premium cable channels
First-run films
Home comfort
Air conditioning and heating
Ceiling fan
Espresso maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Hairdryer
Towels
Stay connected
Desk
Free local calls
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.
Dining
Jamison Views Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 45 for adults and AUD 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Bar/lounge
Restaurant
Children & extra beds
Rollaway beds are available for AUD 100.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
The seasonal pool is open from November to March
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 2780
Also known as
Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains
Frequently asked questions
Does Mountain Heritage Hotel offer free cancellation for a full refund?
Yes, Mountain Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain Heritage Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Mountain Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mountain Heritage Hotel?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mountain Heritage Hotel?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Mountain Heritage Hotel and nearby?
Have fun with activities such as hiking, horse riding and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring, ecotours and segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. Mountain Heritage Hotel also has an arcade and a garden.
Are there restaurants at or near Mountain Heritage Hotel?
Yes, Jamison Views Restaurant offers local and international cuisine and garden views.
What's the area around Mountain Heritage Hotel like?
Mountain Heritage Hotel is in Katoomba, a short 8-minute walk from Katoomba Station and 10 minutes' walk from Blue Mountains Cultural Centre.
Mountain Heritage Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Dec 2024
So comfortable and easy!
Amazing! 100% charm with 110% comfort. Rooms are comfortable and quiet, bathroom with a real bath, and super-comfy-bed with fully controllable HVAC. Old photos throughout make wandering around so enjoyable. Walk to train and restaurants pretty easy (at least 1 way LOL!).
Allison
Allison, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Es un hotel histórico donde la atención es excepcional. Todo estuvo perfecto, solo serian necesarias mas reposeras en el area de la piscina, y espuma para el hidromasaje.
Andrea Silvana
Andrea Silvana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Charming
Great staff, food and fantastic views. Building old and needs tlc but when 116 years old it is expected.
Sean
Sean, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Pleasent stay, nice hotel
We had a very nice stay here. We had breakfast on our first morning and it took a long time for our food to arrive.
Elaine
Elaine, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Very nice
Amazing views go with the fantastic food.
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Lovely
Great location and view very good room breakfast wasn't very good took too long was only warm and no one asked if would like condiments, cocktails were good and games available .
Gillian
Gillian, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
Good but could be netter
Overall ok not 4.5 stars
A bit run down, furniture in the rooms don’t match the decor. Bathrooms very old fashioned and of need of repair.
Air conditioner was very noisy so couldn’t have it on overnight.
Christeen
Christeen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Sept 2024
Carole
Carole, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Kate
Kate, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Sept 2024
Nil
Peter
Peter, 3-night trip
Verified Wotif guest review
10/10 Exceptional
17 Sept 2024
Relaxing hotel with excellent service and very comfortable rooms. Good dining (book your breakfast when you book your room for a better price). Sociable bar and convenient car park. Lots of stairs internally so ask for a room on reception level if you have dodgy knees!
Angela
Angela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Perfect stay in revitalised Katoomba
bernard
bernard, 2-night trip
Verified Expedia guest review
8/10 Very good
17 Sept 2024
Sam
Sam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
This is such a beautiful hotel. Lots of things to do and fantastic food places around. Highly recommend.
Andre
Andre, 2-night trip
Verified Wotif guest review
10/10 Exceptional
3 Sept 2024
Aya
Aya, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
karin
karin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Rooms were clean and well equipped
Check in was easy and very welcoming
Breakfast was good
Penrose
Penrose, 1-night romance trip
Verified Wotif guest review
8/10 Very good
29 Aug 2024
Great place to stay with loads of character and a convenient location to restaurants and hikes.
Tegan
Tegan, 1-night family trip
Verified Expedia guest review
6/10 Good
25 Aug 2024
Maureen
Maureen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Lovely property overviewing the blue mountains. Only stayed for one night on a short weekend away but were met late at night by friendly staff and welcomed to a warm room with great views.
Kayleigh
Kayleigh, 1-night romance trip
Verified Expedia guest review
4/10 Fair
15 Aug 2024
This propert is in need of a referb. It was dirty, check in was akin to a Faulty Towers episode, was not at all welcoming or worth the cost. Very disappointing
Louise
Louise, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
10 Aug 2024
Amazing hotel great staff
Great dinning
Piano player was superb
tony
tony, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
8 Aug 2024
Everything
Linda
Linda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
We stayed for two nights and we loved it. We had an amazing view of the Blue Mountains from our room. We loved the historic building and that the room had been modernised without taking away from the heritage of the hotel. Would definitely stay again!