Palm Plaza Marrakech Hotel & Spa features a free kids' club and puts you within a 10-minute drive of Jemaa el-Fnaa and Majorelle Garden. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Dar Marrakech, one of 3 restaurants, serves Moroccan cuisine. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
Hotel size
232 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Bike rentals nearby
Golf lessons nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Piano
Fitness centre
An outdoor pool
An indoor pool
Full-service spa
Outdoor tennis court
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Slippers
Washer and dryer
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Dining
Dar Marrakech – This restaurant specialises in Moroccan cuisine. Reservations are required.
Le Palm Thai – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
Oasis – This poolside restaurant serves breakfast and lunch. Open daily.
El Menzeh – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for an additional charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Palm Plaza
Hotel Palm Plaza Marrakech
Palm Plaza Marrakech
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech
Frequently asked questions
Does Palm Plaza Marrakech Hotel & Spa offer free cancellation for a full refund?
Yes, Palm Plaza Marrakech Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palm Plaza Marrakech Hotel & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Palm Plaza Marrakech Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palm Plaza Marrakech Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Palm Plaza Marrakech Hotel & Spa?
Check-in start time: 4:00 PM; check-in end time: 4 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Palm Plaza Marrakech Hotel & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (9-min drive) are both nearby.
What is there to do at Palm Plaza Marrakech Hotel & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Palm Plaza Marrakech Hotel & Spa also has a steam room and spa services, as well as a garden.
Are there restaurants at or near Palm Plaza Marrakech Hotel & Spa?
Yes, there are 3 on-site restaurants, featuring Moroccan cuisine, garden views and poolside dining.
Does Palm Plaza Marrakech Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Palm Plaza Marrakech Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palm Plaza Marrakech Hotel & Spa like?
Palm Plaza Marrakech Hotel & Spa is a short 7-minute walk from Avenue Mohamed VI and 9 minutes' walk from Agdal Gardens.
Palm Plaza Marrakech Hotel & Spa Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Jan 2025
Tanya
Tanya, 2-night business trip
Verified Hotels.com guest review
6/10 Good
12 Jan 2025
While the room could use some updates and better cleanliness, the staff was amazing, and the food was absolutely delicious. Their service really made the stay enjoyable.
Abdelbasset
Abdelbasset, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Jalal
Jalal, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Sept 2024
Very nice Hotel, kind staff, they just need to improve the food quality and options
Anas
Anas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
It’s ok
Younes
Younes, 1-night trip
Verified Expedia guest review
2/10 Poor
8 May 2024
Mohammad
Mohammad, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Feb 2024
Paul
Paul, 7-night trip
Verified Expedia guest review
10/10 Exceptional
14 Feb 2024
Nice
Sherif
Sherif, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2023
Basil
Basil, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Apr 2022
Nice enough
Nice place but thie listing needs updating as only 1 restaurant is operating and the one currently operating is a help yourself buffet of not great quality.
The outside pool and pool bar are great
The hotel is quite dark with movement activated lighting although much of this does not appear to work and the aircon is not great, we reported this twice but it was not dealt with
It a good place to stay out of hectic Marrakech but the description needs updating
Dean
Dean, 7-night family trip
Verified Hotels.com guest review
6/10 Good
2 Apr 2022
Good place if you don't want to spend a lot of money. a little out of the way. My curtain fell down in my room window facing the street. I reported it and it was never fixed, so I just had a room with an open view window.
Also the hallways are dark. really dark. Their motion sensors for lighting their hallways are like (literally) on a 20 second timer so while you're walking the hallway, the lights will turn off on you.
The carpets were also somewhat dirty.
Sean
Sean, 2-night trip
Verified Expedia guest review
6/10 Good
9 Mar 2022
What can I say? The place looks nicer in the photos than it truly is. The walls are really thin. Heard everyone next door and in the hallway. Also, I saw a small roach scurry away from the dessert section of dinner last night, and ants all over my breakfast table this morning. I don't get grossed out easily, so it doesn't bother me much. But I can see it grossing others out. It's just not as opulent as the photos would suggest.
Anthony
Anthony, 1-night trip
Verified Orbitz guest review
8/10 Very good
9 Mar 2022
The staff of the property was Great.
Front desk agent (Ahlam) She did a great job after coming back and complaining about the TV. She makes me satisfied in the end.
Good breakfast.
Chouaib
Chouaib, 1-night trip
Verified Expedia guest review
4/10 Fair
11 Mar 2021
The costumer service was really bad and we were charged for ice we had to pay for it in cash and the ice was served with a spoon not ice thongs in addition we were trying to chill and smoke and drink by the pool the manager told us we can’t because the police will come to check hotel which i never heard of such a thing like that hotel 5 stars get check Ed by the police sound sketchy
Kanya
Kanya, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Feb 2021
Mustafa
Mustafa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2020
Great Venue
Very comfortable and great facilities.
Jennifer
Jennifer, 8-night business trip
Verified Hotels.com guest review
6/10 Good
12 Jan 2020
The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
Verified traveller
7-night business trip
Verified Expedia guest review
6/10 Good
11 Jan 2020
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
michamie
michamie, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
8 Jan 2020
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2019
Lovely pool, very large and peaceful. Room was spacious and comfortable, staff were very welcoming. Location is ok, however not a lot to see or do within walking distance, however cabs always available and cheap to the old and new town. Great hotel if you are looking for a nice quiet space away from busy main centre. Breakfast good with lots of options. Had a very lovely break and will certainly be recommending this hotel to people in future.
Verified traveller
4-night romance trip
Verified Expedia guest review
6/10 Good
9 Sept 2019
Ahmed
Ahmed, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
4 Aug 2019
the hotel must an 2 or 3 stars hotel , not clean nothing is working good , so poor
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
22 July 2019
Good, but not 5 star.
Comfortable stay, but not a 5 star hotel. More like a 3 star compared to western standards. Especially areas the food, room/ hotel amenities, and hotel services lack 5 star standards.
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 July 2019
The pool was large and spacious
Breakfast was nice