La Mamounia

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of La Mamounia

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La Mamounia

5.0 star property
Luxury hotel with spa, near Bab El Djedid

9.0/10 Superb

352 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$877
Price available on 25/7/2022
Map
Avenue Bab - Jdid, Marrakech, 40 040
Main amenities
  • Daily housekeeping
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 12 min walk
  • Avenue Mohamed VI - 15 min walk
  • Marrakech Plaza - 23 min walk
  • Majorelle Gardens - 34 min walk
  • Casino de Marrakech - 1 min drive
  • Saadian Tombs - 1 min drive
  • Bahia Palace - 14 min drive
  • Menara Mall - 2 min drive
  • Koutoubia Minaret - 2 min drive
  • Place Bab Doukkala - 2 min drive

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 10 min drive
  • Airport shuttle (surcharge)

About this property

La Mamounia

La Mamounia is just 3.1 mi (5 km) from the airport and offers a shuttle (available 24 hours) for MAD 600 per vehicle one-way. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Le Marocain, one of 6 restaurants, serves Moroccan cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a strict dress code in public areas. Shorts are not permitted in public areas, bars, and restaurants after 6 PM. Outside food and beverages are not permitted on the premises. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay free (dogs only, 1 per room, up to 18 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Yoga classes
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa de La Mamounia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Le Marocain - Overlooking the garden, this restaurant specializes in Moroccan cuisine and serves dinner only.
Asiatique by Jean-Georges - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Le Pavillon de la Piscine - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
L’Italien by Jean-Georges - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Salon de Thé Pierre Hermé - This café specializes in French cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

La Mamounia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of MAD 410 for adults and MAD 205 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 950.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

6/10 Good

Shraga, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

m, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Sanae, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
Maria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

La Mamounia was amazing! The staff was extremely helpful and made sure we were enjoying our stay the entire time. The food is excellent and the grounds are kept in pristine condition.
Ashley, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

ofer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not better than any other 4 or 5 star hotel…
When choosing the „best hotel in Africa“ you have certain expectations - these were not met. The hotel is nice and the premises are spectacular. The food is good as well, but the service and the way they treat you as a guest is only average. It was very disappointing….our reservation showed full Gold benefits as a Gold Hotel.com member / the staff did not only not honor this but was completely unaware of this program…
Frederic, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a wonderful hôtel
David, 3-night family trip
Verified Expedia guest review

8/10 Very good

Welcome and check in was disapointing for a 5 stars hotel. The stay was nice, food excellent, SPA - massage excellent
Katrin, 1-night family trip
Verified Hotels.com guest review