Escape to a haven of relaxation with shopping and dining options just steps away. Enjoy local flavors in the restaurant or unwind by exploring nearby attractions.
In the heart of Cieszyn, Mercure Cieszyn offers a warm welcome with shopping and dining options on site. Unwind at the sauna or enjoy local Polish cuisine at Hotelowa restaurant. With high-speed WiFi, an arcade/game room for fun, and helpful staff available 24/7.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Airport transfer
Bar
24/7 front desk
Ski facilities
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Free children's club
Ski storage
Sauna
Self parking
Room service
Business centre
Meeting rooms
Airport shuttle
Terrace
For families (6)
Children's club (free)
Garden
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is AU$113
AU$113
includes taxes & fees
7 Mar - 8 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Twin Room, 2 Single Beds
Standard Twin Room, 2 Single Beds
Highlights
Soundproofed
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Sleeps 2
2 Single Beds
View all photos for Superior Room, 1 Queen Bed with Sofa bed
Superior Room, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Heating
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed
Bring the kids when you stay at Mercure Cieszyn in Cieszyn and they can enjoy the free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. Other highlights at this eco-friendly hotel include a bar/lounge, a snack bar/deli and a terrace.
Languages
English, German, Italian, Polish, Russian
At a glance
Hotel size
78 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (PLN 20 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's menu
What to do
Shopping
Hiking/biking trails nearby
Ski area nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Arcade/games room
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Hotelowa – This restaurant specialises in Polish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 55 for adults and PLN 27.50 for children
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 45 per pet, per night
Parking
Self-parking costs PLN 20 per day
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn
Frequently asked questions
Does Mercure Cieszyn offer free cancellation for a full refund?
Yes, Mercure Cieszyn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Cieszyn?
Yes, pets are welcome. There's a charge of PLN 45 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Cieszyn?
Yes. Self-parking costs PLN 20 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Cieszyn?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Cieszyn?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure Cieszyn and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a sauna, an arcade and a picnic area. Mercure Cieszyn also has a garden.
Are there restaurants at or near Mercure Cieszyn?
Yes, Hotelowa offers Polish cuisine.
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Mercure Cieszyn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
6 June 2024
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Emily
Emily, 9-night trip
4/10 Fair
28 Aug 2022
Poor service
Frank
Frank, 9-night trip
6/10 Good
27 Oct 2024
ANDREW
ANDREW, 1-night trip
10/10 Exceptional
23 Sept 2024
Gunnar
Gunnar, 1-night trip
6/10 Good
10 Sept 2024
Jens
Jens, 1-night trip
10/10 Exceptional
19 July 2024
Christodoulos
Christodoulos, 3-night trip
10/10 Exceptional
9 June 2024
추천합니다.
머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
hyun
hyun, 1-night trip
8/10 Very good
14 Aug 2023
Pal
Pal, 1-night trip
10/10 Exceptional
27 July 2023
Pal
Pal, 1-night trip
4/10 Fair
9 July 2023
Piotr
Piotr, 1-night trip
10/10 Exceptional
14 Apr 2023
Maria
Maria, 1-night trip
8/10 Very good
7 Sept 2022
LUKASZ
LUKASZ, 1-night trip
8/10 Very good
28 Aug 2022
Mateusz
Mateusz, 1-night trip
10/10 Exceptional
1 Aug 2022
Pal
Pal, 1-night trip
4/10 Fair
6 July 2022
Pessima esperienza
Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo.
La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa.
La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Wszystko ok poza budzeniem przez obsluge sprzatajaca
Verified traveller
1-night trip
10/10 Exceptional
16 Nov 2021
Conrad
Conrad, 1-night trip
10/10 Exceptional
9 Sept 2021
pal
pal, 1-night trip
10/10 Exceptional
18 July 2021
Kort vistelse på genomresa
Trevligt hotell med utmärkt personal.Mycket bra frukost.
Pal
Pal, 1-night trip
6/10 Good
8 July 2021
Bez szału
Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.