Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000
What's nearby
Oscar Freire Street - 8 min walk - 0.7 km
FMUSP Clinical Hospital - 10 min walk - 0.9 km
Paulista Avenue - 20 min walk - 1.7 km
Allianz Parque - 6 min drive - 4.5 km
Shopping Eldorado - 7 min drive - 4.2 km
Getting around
São Paulo (CGH-Congonhas) - 32 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 48 min drive
Sao Paulo Hebraica-Reboucas Station - 7 min drive
Sao Paulo Julio Prestes Station - 7 min drive
Fradique Coutinho Station - 20 min walk
Oscar Freire Station - 8 min walk
Clinicas Station - 9 min walk
Sumare Station - 11 min walk
Restaurants
Cozinha de Afeto - 5 min walk
McDonald's - 3 min walk
Pão de Ouro - 1 min walk
La Terrina - 1 min walk
Café Menina - 2 min walk
About this property
Mercure Sao Paulo Pinheiros
At Mercure Sao Paulo Pinheiros, you'll be a short five-minute drive from Paulista Avenue and Oscar Freire Street. Guests can visit the spa to indulge in massages, facials or body treatments, and international cuisine is served at La Terrina, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other features. The property is only a short walk to public transportation: Oscar Freire Station is 8 minutes and Clinicas Station is 9 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
201 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (BRL 35 per day)
On-site valet parking (BRL 35 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
3 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Laundry service
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness centre
An indoor pool
Art gallery on-site
Full-service spa
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Microwave
More
Weekly housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open selected days.
Dining
La Terrina – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 56 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for BRL 149.0 per day
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Covered self-parking costs BRL 35 per day
Valet parking costs BRL 35 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo
Frequently asked questions
Does Mercure Sao Paulo Pinheiros offer free cancellation for a full refund?
Yes, Mercure Sao Paulo Pinheiros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Sao Paulo Pinheiros?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Mercure Sao Paulo Pinheiros?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Sao Paulo Pinheiros?
Yes. Self-parking costs BRL 35 per day. Valet parking costs BRL 35 per day. Electric car charging is available.
What are the check-in and check-out times at Mercure Sao Paulo Pinheiros?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Sao Paulo Pinheiros and nearby?
Mercure Sao Paulo Pinheiros has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Mercure Sao Paulo Pinheiros?
Yes, La Terrina offers al fresco dining and international cuisine.
What's the area around Mercure Sao Paulo Pinheiros like?
Mercure Sao Paulo Pinheiros is a short 8-minute walk from Oscar Freire Station and 20 minutes' walk from Paulista Avenue.
Mercure Sao Paulo Pinheiros Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good
Evan
Evan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Sept 2024
Jean
Jean, 7-night trip
Verified Expedia guest review
8/10 Very good
13 Sept 2024
Hector
Hector, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
mariana
mariana, 3-night trip
Verified Expedia guest review
6/10 Good
2 Apr 2024
Hotel building and properties were well maintained and updated.
Staff at the desk was friendly but english was poor.
Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review.
Concierge or at the door person had to be convinced to get us a cab.
Mark
Mark, 4-night romance trip
Verified Expedia guest review
8/10 Very good
26 Mar 2024
Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
4/10 Fair
28 Jan 2024
The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service.
The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily.
Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.
Baba Gurjeet
Baba Gurjeet, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
8 Jan 2024
Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco.
Limpeza foi excelente.
Sauna, piscina grande e aquecida maravilhosa.
O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem.
Mattress was very firm, only 1 pillow. Air conditioning was a little weak.
Cleaning was excellent.
Sauna was working fine and the pool is huge and heated.
Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.
Daniele
Daniele, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2023
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Dan
Dan, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 Oct 2023
Alejandro
Alejandro, 2-night trip
Verified Expedia guest review
8/10 Very good
29 July 2023
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck.
The area is great for shopping and dining.
The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
john
john, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2023
Great place, great service, rooms are clean.
Roberta
Roberta, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Mar 2023
Buen hotel, pero pieza un poco pequeña. Buen desayuno
Jorge
Jorge, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2023
Otima localização e silencioso
Super recomedado. Pedimos uma cama extra para o meu filho e veio com uma cabaninha que ele amou. A piscina para os dias de calor não sei, mas quando esta friozinho muito boa. O quarto é mais silencioso do que eu imaginei, talvez por ser fim de semana. Excelente localização.
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2022
Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!
Rachel
Rachel, 2-night romance trip
Verified Expedia guest review
8/10 Very good
22 Dec 2021
Staff is excellent. Very good.
Few issues with internet. The air conditioner is a little noise. No further issues.
Denis Freire
Denis Freire, 3-night trip
Verified Lastminute guest review
10/10 Exceptional
20 Dec 2021
Managers are helpful and attentive to my needs. I had the need of an extension and they were great.
Eduardo Rodrigo
Eduardo Rodrigo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2021
Great stay at Mercure Pinheiros
Came to São Paulo on business and had to work close to Avenida Paulista. All of the other hotels were more expensive and didn’t offer much. Was more than happy with my stay at the Mercure. Safe neighborhood, with restaurants lose by. Hotel staff were fabulous!
Verified traveller
14-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2021
Solid stay close to Avenida Paulista!
Front desk staff was incredibly helpful and informative. Good location to get Ubers. Not too far from Avenida Paulista. Breakfast was also good. They are currently renovating the pool so couldn’t use it. But the small gym is a good to get a quick workout in! Comfortable beds!
Verified traveller
12-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2021
Great hotel!
Great and safe location, many restaurants and supermarkets you can walk to. Hotel is nice, staff is friendly, and my kid loved the indoor pool! I would be back in the future.
Thais
Thais, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2021
Silvia
Silvia, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2021
Nyce Place to Stay
Very nice place , cloud be better . But is very good.
Carlos
Carlos, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2021
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2020
It's in the middle of sao Paulo making all uber trips quick. I felt safe there. My only complaint is they never cleaned the room while we were there unless we request it. We were there 4 days. I'm use to beds bing made everyday but not here. Maybe this is a good thing for privacy and to slow the spread of covid I'm not sure