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Mercure Sao Paulo Pinheiros

3.5 star property
Hotel with spa, near Oscar Freire Street

Photo gallery for Mercure Sao Paulo Pinheiros

Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Front of property
Lobby
Mercure Sao Paulo Pinheiros is a haven near Oscar Freire Street, offering an art gallery, serene garden, and stylish bar. Enjoy international cuisine at La Terrina restaurant or unwind with a treatment at the spa. With in-room WiFi and a 24-hour gym to stay active.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Gym
  • Pool
  • Parking available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Conference centre
  • Business centre

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
The current price is AU$134
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed (Accessible)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Apartment, 1 Double Bed (Accessible)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Kitchenette
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Apartment, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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8.6 out of 10, Excellent, 862 reviews
The price is AU$140
includes taxes & fees
1 June - 2 June
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About the area

Map
Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000

What's nearby

  • Oscar Freire Street - 8 min walk - 0.7 km
  • FMUSP Clinical Hospital - 10 min walk - 0.9 km
  • Paulista Avenue - 20 min walk - 1.7 km
  • Allianz Parque - 6 min drive - 4.5 km
  • Shopping Eldorado - 7 min drive - 4.2 km

Getting around

  • São Paulo (CGH-Congonhas) - 23 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 44 min drive
  • Sao Paulo Hebraica-Reboucas Station - 7 min drive
  • Sao Paulo Julio Prestes Station - 7 min drive
  • Fradique Coutinho Station - 20 min walk
  • Oscar Freire Station - 8 min walk
  • Clinicas Station - 9 min walk
  • Sumare Station - 11 min walk

Restaurants

  • ‪Cozinha de Afeto - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pão de Ouro - ‬1 min walk
  • ‪La Terrina - ‬1 min walk
  • ‪Café Menina - ‬2 min walk

About this property

Mercure Sao Paulo Pinheiros

At Mercure Sao Paulo Pinheiros, you'll be a short five-minute drive from Paulista Avenue and Oscar Freire Street. Guests can visit the spa to indulge in massages, facials or body treatments, and international cuisine is served at La Terrina, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other features. The property is only a short walk to public transportation: Oscar Freire Station is 8 minutes and Clinicas Station is 9 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (BRL 42 per day)
    • On-site valet parking (BRL 42 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Laundry service
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open selected days.

Dining

La Terrina – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 61 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for BRL 149.0 per day
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Covered self-parking costs BRL 42 per day
  • Valet parking costs BRL 42 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Frequently asked questions

Does Mercure Sao Paulo Pinheiros offer free cancellation for a full refund?

Yes, Mercure Sao Paulo Pinheiros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Sao Paulo Pinheiros?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Mercure Sao Paulo Pinheiros?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Sao Paulo Pinheiros?

Yes. Self-parking costs BRL 42 per day. Valet parking costs BRL 42 per day. Electric car charging is available.

What are the check-in and check-out times at Mercure Sao Paulo Pinheiros?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Mercure Sao Paulo Pinheiros and nearby?

Mercure Sao Paulo Pinheiros has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Mercure Sao Paulo Pinheiros?

Yes, La Terrina offers al fresco dining and international cuisine.

What's the area around Mercure Sao Paulo Pinheiros like?

Mercure Sao Paulo Pinheiros is a short 8-minute walk from Oscar Freire Station and 20 minutes' walk from Paulista Avenue.

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Mercure Sao Paulo Pinheiros Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Building
Location
Elevator
Bed
Restaurant

Reviews

10/10 Exceptional

excelente hotel
2-night trip

10/10 Exceptional

Great breakfast
Zackary, 3-night trip

10/10 Exceptional

Hotel is clean and well located in Pinheiros
Marcelo, 2-night trip

10/10 Exceptional

A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises.
Clarissa, 4-night trip

10/10 Exceptional

Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good
Evan, 3-night trip

10/10 Exceptional

Great place, great service, rooms are clean.
Roberta, 1-night trip

4/10 Fair

Could be better

Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹
Marcel, 2-night trip

6/10 Good

Worn out

Worn out. Simply things missing - bathrobe, completely water, etc. breakfast was really good though
Charlotte, 2-night trip

10/10 Exceptional

Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Dan, 3-night trip

8/10 Very good

A nice hotel

A bit dated, but clean. Some staff spoke English, but not the majority, which is problematic in a tourism-industry. Not a native English speaker I expect other languages than the country’s is spoken at hotels. Else friendly staff.
Øyvind, 1-night trip

8/10 Very good

Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
john, 1-night trip

6/10 Good

Hotel building and properties were well maintained and updated. Staff at the desk was friendly but english was poor. Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review. Concierge or at the door person had to be convinced to get us a cab.
Mark, 4-night trip

8/10 Very good

Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.
Jeffrey, 3-night trip

8/10 Very good

Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.
Daniele, 3-night trip

4/10 Fair

The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.
Baba Gurjeet, 3-night trip

10/10 Exceptional

ricardo, 1-night trip

10/10 Exceptional

Muito satisfeita

Excelente estrutura, ótima localização.
Vanessa, 1-night trip

6/10 Good

Um ano depois, nada mudou. E se não mudou, piorou

Pouco mais de um ano depois da minha última estada no hotel e após uma resposta padrão da gerência à avaliação que fiz naquela oportunidade, voltamos a nos hospedar no Mercure Pinheiros na expectativa de que alguma coisa havia sido feita para mitigar os pontos que foram objetos das minhas críticas e que chamei de "senões" naquela avaliação. Todavia, nada mudou... A prática do estacionamento terceirizado que onera também os hóspedes, o café da manhã que continua a não oferecer sucos naturais, o box no banheiro do quarto com sinais de mofo no rejunte dos azulejos, o assento do vaso sanitário de péssima qualidade e com apoios faltando e um adesivo parcialmente retirado da porta de entrada do quarto evidenciam a falta de zelo e confirmam a falta de relação entre o discurso utilizado na resposta à avaliação e as efetivas e necessárias ações que dariam alguma robustez àquelas palavras que falaram de "oportunidades de melhoria" de forma descompromissada. Por essa falta de compromisso entre o discurso e a prática, reduzi minha avaliação em relação à avaliação passada, que só não foi pior, por que o staff do hotel permanece "salvando" a experiência de ser uma completa decepção. Todavia, é pouco provável que voltemos a nos hospedar nesse hotel.
Marcelo, 2-night trip

10/10 Exceptional

Braulio, 2-night trip

8/10 Very good

Boa estadia!

Boa estadia!
Alex, 2-night trip

10/10 Exceptional

CARLOS E., 2-night trip

8/10 Very good

Rolf Ivar, 2-night trip

10/10 Exceptional

Alessandro, 1-night trip

10/10 Exceptional

Ótimo custo-benefício

Segunda vez que me hospedo aqui. Ótima localização, ambiente seguro. Funcionários prestativos e muito educados. Ambientes limpos. Quarto maravilhoso, muito espaçoso e confortável.
JESSICA, 1-night trip

10/10 Exceptional

ELIZETE, 2-night trip