2/10 Poor
29 Jan 2023
Will not recommend - Poor stay
We booked a suite so that our stay is even better without any issues. However it turned out to be the opposite as the suite was not cleaned properly and we were food bits on the couches and hair on the carpet. The fridge had stale green chilies! Furthermore, the AC (room temperature was 27°) and the TV were not working, and had to be fixed while we stayed in the room and spoilt our 2 hours in the afternoon waiting to get ready once they leave. The phone in the room was too old and the buttons did not work so the only option was to be on speaker which was extremely frustrating while we reported and spoke multiple times for these issues. The drinks too more than an hour to arrive! All this delayed our plans and we had to rush through the dinner in 30 mins as I had planned meeting later. The AC did did not work again the next day! We reported all this to the management and received apologies and the only thing they did was take out those two drinks from our bill!
Verified traveller
1-night trip
Verified Hotels.com guest review