Guests
All properties in Carcassonne (and vicinity), Aude, France

ibis Styles Carcassonne La Cité

3-star hotel in Carcassonne with restaurant and bar/lounge

  • Free buffet breakfast, free WiFi, and free parking
From
A$129

Restrictions related to your trip

  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 46.
1 / 46Outdoor Pool
2 rue Darius Milhaud, Carcassonne, 11000, Aude, France
9.2.Superb.
  • Muy buena atencion. Hablaban español. El aire funcionaba bien.

    Jun. 9, 2019

  • A clean, modern hotel within walking distance of Castle so you could stay and enjoy…

    Aug. 30, 2018

See all 275 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Walkable
Convenient
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Seasonal outdoor pool
  • Fitness center
  • Terrace

For families

  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Carcassonne
  • Basilica of Saint-Nazaire - 8 min walk
  • Chateau Comtal - 8 min walk
  • Narbonnaise Gate - 8 min walk
  • Carcassonne Medieval City - 9 min walk
  • Aude Gate - 11 min walk
The following facilities are closed seasonally each year. They will be closed from December 19 to January 3:
  • Dining venue

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Double Bed
  • Standard Room, Multiple Beds

Location

2 rue Darius Milhaud, Carcassonne, 11000, Aude, France
  • Heart of Carcassonne
  • Basilica of Saint-Nazaire - 8 min walk
  • Chateau Comtal - 8 min walk

What’s around

Landmarks

  • Heart of Carcassonne
  • Basilica of Saint-Nazaire - 8 min walk
  • Chateau Comtal - 8 min walk
  • Narbonnaise Gate - 8 min walk
  • Carcassonne Medieval City - 9 min walk
  • Aude Gate - 11 min walk
  • Basilica of St. Nazaire and St. Celse - 13 min walk
  • Pont-Neuf de Carcassonne - 15 min walk
  • Place Carnot - 24 min walk
  • St. Vincent Church - 28 min walk
  • Parc du Père Noël - 28 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 18 min drive
  • Castres (DCM-Mazamet) - 72 min drive
  • Carcassonne Station - 30 min walk
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 19 min drive

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11:30 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. The hotel restaurant is open Monday-Thursday from 7:30-9 PM
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Pool sunloungers
  • Fitness facilities
  • Playground on site
  • Pool umbrellas

Working away

  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Eurocard and cash.

Also known as

  • Hôtel Oliviers Carcassonne
  • Les Oliviers Carcassonne Cite Opening July 2016
  • ibis Styles Cité
  • Ibis Styles Carcassonne Cite
  • ibis Styles Carcassonne La Cité Hotel
  • ibis Styles Carcassonne La Cité Carcassonne
  • ibis Styles Carcassonne La Cité Hotel Carcassonne
  • Hôtel Oliviers
  • Oliviers Carcassonne
  • Inter Hotel Les Oliviers
  • ibis Styles Carcassonne Cité Hotel
  • ibis Styles Cité Hotel
  • ibis Styles Carcassonne Cité
  • ibis Styles Cité
  • Les Oliviers Carcassonne La Cité

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ibis Styles Carcassonne La Cité does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:30 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, Le Heaume offers French cuisine, garden views, and poolside dining. Nearby restaurants include Maison Du Cassoulet (10-min walk), La Courtine (10-min walk), and Le Trivalou (10-min walk).
  • Ibis Styles Carcassonne La Cité has a seasonal outdoor pool and a fitness center, as well as a garden.
9.2.Superb.
  • 8.0.Very good

    Great choice to visit Carcassonne

    Very pleased with our choice to spend a night in this hotel. Convenient parking, friendly staff, nice pool, and good breakfast. We both slept very well in the comfortable (and giant!) bed. Our room was very quiet as well. Being able to walk to the medieval city was why we chose the place: it takes only 6-8 minutes!

    Julie, 1 night trip, Aug. 31, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Unwelcoming check-in policy

    Unwelcoming hotel chain policy. Having to wait an extra hour for check-in (3pm) marred the experience. Turns out 2pm check- in is for guests who booked directly with the hotel and 3pm is for everyone else. Otherwise, staff and facilities excellent

    Shaun, 1 night trip, Aug. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    overnight stop

    newly decorated, great location, staff very helpful.

    Susan, 1 night trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    dalmo luis da, 1 night family trip, Feb. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb hotel, great value for money

    Excellent hotel, perfectly located for access to the Old Town. Very friendly and helpful staff. Superb buffet breakfast. Good bar. Lovely atmosphere. Rooms comfy, clean and with good views towards the Walled Town.

    Ian, 1 night trip with friends, Nov. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    on, clean & super parking.

    Lovely hotel, great parking, v clean & fresh, decent size room, comfortable bed & pillows & nice bathroom & a lovely looking outdoor pool & garden area for sunny warm days. Location was perfect for the old town/castle, 10 min walk and safe. Hotel was quiet too. Breakfast was lovely with many choices and fresh orange juice too. Would definitely stay again.

    Helen, 1 night trip, Oct. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Brilliant service

    Absolutely amazing service, excellent breakfast, walking distance to the old town. Would definitely recommend !

    isabelle, 1 night family trip, Oct. 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Near the medieval city, 10 min walk. Quick check in. Clean & Confy room. Excellent quality/price ratio.

    Gustavo, 1 night trip, Oct. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great spot to stay for a Cité visit

    Good parking, clean, well designed rooms and a great included breakfast. Fresh squeezed OJ! Friendly staff. Would recommend a stay here.

    Mario, 2 night trip, Oct. 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Easy to find and really close to La Cite, so easy to walk to the walled town and into the centre of Carcassonne itself. Breakfast was average in terms of choice but staff kept pastries, meat, cheese, etc. well replenished. Reception staff very welcoming. Room comfortable and bathroom bigger than average with a full bath. What more do you need for an overnight stay ?

    1 night romance trip, Sep. 22, 2019

    Verified Expedia guest review

See all 275 reviews