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Grand Mildom Hotel

3.5 star property
Medeu District hotel with 2 restaurants and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mildom Hotel

Front of property
Indoor pool
Standard Double Room
Turkish bath/hammam, body scrubs
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Hot tub
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The price is AU$183
includes taxes & fees
21 Nov - 22 Nov

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room

Luxury Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn ALMATY, an IHG Hotel
Free parking
Free WiFi
Restaurant
Connecting rooms available
8.2 out of 10, Very good, (252)
The price is AU$154
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn ALMATY, an IHG Hotel
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About the area

Map
172 Dostyk Ave, Almaty, 050000

What's nearby

  • Dostyk Plaza - 1 min walk - 0.2 km
  • Republic Square - 2 min drive - 1.8 km
  • Zenkov Cathedral - 4 min drive - 3.6 km
  • Almaty Opera House - 4 min drive - 3.5 km
  • Almaty Tower - 6 min drive - 3.4 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 27 min drive
  • Almaty Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Мандариновый Гусь - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kafe Terrenkur - ‬7 min walk
  • ‪Mado - ‬2 min walk
  • ‪Line Brew Reserve - ‬3 min walk

About this property

Grand Mildom Hotel

Grand Mildom Hotel puts you within a 15-minute drive of Shymbulak Ski Resort. Guests can indulge in body scrubs, then grab a bite to eat at one of the 2 restaurants. An indoor pool, a bar/lounge and a hot tub are other features.

Languages

English, Russian

At a glance

Hotel size

  • 112 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Working away

  • Business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 43-inch Smart TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs. The spa is equipped with Turkish bath/hammam.

Fees & policies

Refundable deposits

  • Deposit: KZT 109 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle service is offered for an extra charge of KZT 12 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for KZT 13.0 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Property Registration Number 90493655

Also known as

Grand Mildom Hotel Hotel
Grand Mildom Hotel Almaty
Grand Mildom Hotel Hotel Almaty

Frequently asked questions

Does Grand Mildom Hotel offer free cancellation for a full refund?
Yes, Grand Mildom Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mildom Hotel?
Yes, there's an indoor pool.
Are pets allowed at Grand Mildom Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mildom Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Mildom Hotel?
Yes, an airport shuttle is available. The charge is KZT 12 per vehicle one-way.
What are the check-in and check-out times at Grand Mildom Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Grand Mildom Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Grand Mildom Hotel and nearby?
Grand Mildom Hotel has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Grand Mildom Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Grand Mildom Hotel like?
Grand Mildom Hotel is a short 1-minute walk from Dostyk Plaza and 11 minutes' walk from Colibri.

Grand Mildom Hotel Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Thank you Grand Mildom
My parents stayed at Grand Mildom and absolutely loved their experience with the hotel! The hotel staff and service were excellent. They were really impressed with breakfast buffet They loved their room and bed was extremely comfortable. In overall, they will definitely come back again.
Jelena, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Shashi, 4-night trip
Verified Hotels.com guest review

6/10 Good

Poor communication
Hotel staff are welcoming and friendly. The room was comfortable. The breakfast was good. However, the manager & a Staff member due to their improper communication let me down badly - I was made to believe that I would be arranged with another room after I decided to extend my stay, but on the day, they ended saying the hotel was full & I had no option but to go stay in different hotel for 3 nights/4 days. It was a bad exit
Shashi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Yan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Grigory, 4-night trip
Verified Expedia guest review

8/10 Very good

Pleasant stay in Almaty
The hotel is new and very well located. There is a large mall with restaurants across the street and more restaurants walking diстаnce. The staff is very friendly, although somewhat inexperienced. The lobby area is too small, so is the breakfast area. Breakfast itself is very good though. Bathroom in the room is very modern, but inconvenient Other than that, I was happy with the room. Housecleaning was a challenge. They never cleaned until late in the afternoon or evening. Nevertheless, in my opinion, the positives outweigh the negatives. I would stay here again were I to visit Almaty in the future.
roman, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Typical mid-range property in good location. What cost them stars - ineffective A/C combined with extremely thick duvet. The bed was as hard as a rock. Not a lot of sleeping
H Blair, 1-night trip
Verified Expedia guest review

6/10 Good

The location was exceptional! I needed a hotel near the US consulate and shopping area and the hotel met all my expectations.The staff was responsive and nice. AC did not work enough to cool dawn the room. It was pretty stressful for my elderly mom.The 9th floor was extremely loud because they have a night bar on the same floor. Be aware in case you need a good rest. The restaurant service took forever but their food was excellent.
Valentina, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Olga, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The stuff was great!! Big thank to Sabina!!! Very helpful and kind stuff, each person who works here made my parents vacation amazing! Will definitely be back soon ❤️
Anna, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jongkuk, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mats-Jan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

출장.
숙소는 전반적으로 나쁘지 않았습니다만 9층으로 배정받았는데 방에서 담배냄새가 너무 심했어요.
JINHO, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

쇼핑몰 인근 호탤 추천
깨끗하고 쇼핑몰과 가까워 여행하기 편했습니다
Dukhyung, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst receptionist ever.
Booked this hotel because my flight was lat night wanted rest for 6 hours. Left a request note that I paid for over night stay but only stay 6 hours early check in if it’s available. When I arrived, it was 1PM a lady at the reception unpleasantly looked at me said check in is 2PM come back in an hour. I explained, if early check in is possible that I am only staying for 6hours. I was asked to wait for 10 mins. I waited in the lobby that I was the only one who was waiting to check in. After waiting over an hour, I saw this most unpleasant receptionist was talking and laughing to her colleague looked did not care how long I was waiting to check in, so I came up to her and asked again if my room was ready, She said “ok passport” She was not going to call me, or help me check in until I asked her again. I was sitting and waiting just 5 meters from her. And I was the only one in the lobby waiting. After 6 hours of staying, I checked out, same receptionist. Whoever comes to the reception desk, she doesn’t look seem to care. I had to ask again wanted to check out. She said “minibar?” I said no. She said “ okay you go bye” I visited over 80 countries and stayed over hundreds of hotels and this was the worst check in and check experience. How she looked at the guest, the way she talked to the guest and how she treated guest was most unpleasant she has no understanding of customer service. This receptionist needs to work somewhere else.
1-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

도움이 되었습니다. 푹 쉬게 할 수 있는 방 배정을 해주셔서 편하게 업무를 볼 수 있었습니다.
HYUN HO, 10-night business trip
Verified Hotels.com guest review

8/10 Very good

Jongkuk, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

시설, 가성비 모두 좋아요
Kwang Yeol, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Personale a tratti molto poco rispettoso.
Non tornero mai piu in questo hotel
3-night business trip
Verified Hotels.com guest review