Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
What's nearby
Gran Via - 14 min walk
Royal Palace of Madrid - 4 min drive
Santiago Bernabéu Stadium - 5 min drive
Plaza Mayor - 6 min drive
Puerta del Sol - 8 min drive
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive
Nuevos Ministerios Station - 5 min drive
Madrid Recoletos Station - 23 min walk
Madrid Principe Pio Station - 27 min walk
San Bernardo Station - 3 min walk
Quevedo Station - 6 min walk
Bilbao Station - 8 min walk
Train station pickup (surcharge)
Restaurants
Puntarena - 4 min walk
Gelateria la Romana - 4 min walk
Saona chamberí - 3 min walk
Panaria - 2 min walk
Zarracín - 4 min walk
About this property
Sercotel Gran Hotel Conde Duque
Sercotel Gran Hotel Conde Duque puts you a short five-minute drive from Gran Via and Royal Palace of Madrid. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. This Art Deco hotel is also within a short drive of Santiago Bernabéu Stadium and Plaza Mayor. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: San Bernardo Station is 3 minutes and Quevedo Station is 6 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
141 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 22 per night)
On-site garage
Off-site parking nearby (EUR 22 per night; discounts available)
Transfers
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
Shopping
Golfing nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (97 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1953
Safe-deposit box at front desk
Library
Fitness centre
Banquet hall
Art Deco architecture
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Salon de te – This tapas bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Self-parking costs EUR 22 per night
Parking is available nearby and costs EUR 22 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid
Frequently asked questions
Does Sercotel Gran Hotel Conde Duque offer free cancellation for a full refund?
Yes, Sercotel Gran Hotel Conde Duque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Gran Hotel Conde Duque?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Gran Hotel Conde Duque?
Yes. Self-parking costs EUR 22 per night.
What are the check-in and check-out times at Sercotel Gran Hotel Conde Duque?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Sercotel Gran Hotel Conde Duque?
No, this hotel doesn't have a casino, but Casino Gran Via (4-min drive) and Casino de Madrid (5-min drive) are both nearby.
What is there to do at Sercotel Gran Hotel Conde Duque and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sercotel Gran Hotel Conde Duque?
Yes, salon de te offers local cuisine.
What's the area around Sercotel Gran Hotel Conde Duque like?
Sercotel Gran Hotel Conde Duque is in Chamberí, a short 3-minute walk from San Bernardo Station and 14 minutes' walk from Gran Via.
Sercotel Gran Hotel Conde Duque Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
Shawn
Shawn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Lovely two nights in Madrid
Staying near Alicante for a month we decided to have a short break in Madrid.
This hotel was in they perfect location. We had arrived in Madrid by train into Chamartin and got the metro L1 to Bilbao, the hotel was a 5 mins walk from there.
Check in was great and the reception staff really friendly and helpful.
Our room was lovely and clean.
The only negative was that the rooms are in no way soundproof! So if you're a light sleeper I would suggest taking some ear plugs.
We didn't eat at the hotel so can't comment on the food.
We covered all the main tourist attractions by foot, only using the metro to get to the main station, but the metro was very easy to use.
We found a lovely place to have brunch and also a great place for tapas just 5 mins walk from the hotel - the receptionist gave us a great recommendation.
All in all a fantastic stay for a great rate.
Suzanne
Suzanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
patricia
patricia, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Sept 2024
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Dilip
Dilip, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Very nice friendly hotel
Russell
Russell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
John
John, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Aug 2024
Vicky
Vicky, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
JOHN
JOHN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 Aug 2024
Anoop
Anoop, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Rayneil
Rayneil, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Great location and had great amenities at a reasonable price
Gregory B
Gregory B, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
Gregory B
Gregory B, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Quiet and safe area. The was a park in front of hotel.
sheilagh
sheilagh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Excellent stay. Great room. Staff were very kind and efficient.
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
13 June 2024
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Declan
Declan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Guadalupe
Guadalupe, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Staff is friendly. Convenient area
Myat Thu
Myat Thu, 8-night family trip
Verified Expedia guest review
8/10 Very good
25 May 2024
It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.
Nancy
Nancy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
My stay at Sercotel was good. The hotel is in a very nice area and convenient to the Metro. The bathroom/shower needs to be updated, but was fine. The air conditioner worked perfectly which is important to me! And the breakfast was great -- lots of fresh fruit!
Alissa
Alissa, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Apr 2024
Great hotel, staff and location. The only thing I would change is the availability of iron boards.
Sergio
Sergio, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Apr 2024
Muy bien en sentido general,pero deben comunicar los pormenores que toma la dirección del hotel y no comunicarlo al huésped, ejemplo desconectar el aire acondicionado, creando un aire viciado de respiración, por ahorro de energía . Es imperdonable esa acción, clientes que vienen del trópico y pasar calor para descansar. Por lo menos , conectar un ventilador