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The Grand Palace Hotel

3.0 star property
Lusaka hotel with 3 restaurants and 2 bars/lounges

Photo gallery for The Grand Palace Hotel

Deluxe Room
Balcony view
Food court
Food and drink
Reception
Located in the heart of the city, The Grand Palace Hotel offers a warm welcome with a breakfast buffet and Eritrean cuisine at one of its 3 on-site restaurants. Enjoy laundry facilities, free WiFi, an outdoor pool, or relax at one of its 2 bars. Previous guests praise the hotel's amenities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Pool
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness centre
  • Room service
  • Conference centre
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Bath or shower
  • Digital TV service
The current price is AU$153
includes taxes & fees
16 Apr - 17 Apr

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Standard Double Room, 1 Bedroom, Private Bathroom, City View

Standard Double Room, 1 Bedroom, Private Bathroom, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • City view
  • Sleeps 1
  • 1 Queen Bed

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includes taxes & fees
11 Apr - 12 Apr
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About the area

Map
35376 Thabo Mbeki Rd, Lusaka, Lusaka Province

What's nearby

  • Mulungushi Confrence Centre - 18 min walk - 1.5 km
  • Kenneth Kaunda International Conference Centre - 20 min walk - 1.7 km
  • National Assembly of Zambia - 3 min drive - 1.9 km
  • Parays Game Ranch - 6 min drive - 5.3 km
  • Lusaka City Market - 8 min drive - 7.7 km

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Prime Joint - ‬11 min walk
  • ‪Chicagos Reloaded - ‬11 min walk
  • ‪Dacapo - ‬7 min walk
  • ‪Scallywags Cafe And Restaurant - ‬2 min drive
  • ‪KEG & LION - ‬9 min walk

About this property

The Grand Palace Hotel

Enjoy your visit to Lusaka with a stay at The Grand Palace Hotel. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Indoor restaurant, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a 24-hour fitness centre.

Languages

English

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • 2 buildings/towers
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Tile flooring in public areas

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Saraya Spa and Salon. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Indoor restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Mesob EritrianRestaurant – This restaurant specialises in Eritrean cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby cafe and bar – On-site lobby lounge. Open daily.
Outdoor bar – On-site bar. Open daily.
Grand Sicilian Pizzeria – This poolside theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa

Also known as

The Grand Palace Hotel Hotel
The Grand Palace Hotel Lusaka
The Grand Palace Hotel Hotel Lusaka

Frequently asked questions

Does The Grand Palace Hotel offer free cancellation for a full refund?

Yes, The Grand Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Grand Palace Hotel?

Yes, there's an outdoor pool.

Are pets allowed at The Grand Palace Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Grand Palace Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by The Grand Palace Hotel?

Yes, an airport shuttle is available. The charge is USD 30 per person one-way.

What are the check-in and check-out times at The Grand Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at The Grand Palace Hotel and nearby?

The Grand Palace Hotel has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near The Grand Palace Hotel?

Yes, there are 3 on-site restaurants, featuring Eritrean cuisine and poolside dining.

What's the area around The Grand Palace Hotel like?

The Grand Palace Hotel is a short 18-minute walk from Mulungushi Confrence Centre and 20 minutes' walk from Kenneth Kaunda International Conference Centre.

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The Grand Palace Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Super front desk staff
Super front desk staff and bar staff. Good value.
Kevin, 5-night trip

10/10 Exceptional

For Zambia, this is a very good value fort money hotel, very close to good shopping
Andrew, 1-night trip

10/10 Exceptional

I love the breakfast menu
Freddy, 6-night trip

8/10 Very good

I have stayed at this hotel many times over the last 4 years or so. It is a pity that Hotels.com has not always offered rooms, instead I have had to book through a competitor. It is very convenient, very close to East Park shopping mall. The hotel itself offers reasonable value with a guarded car park, though maintenance of the rooms need to be improved.
Andrew, 1-night trip

10/10 Exceptional

Great stay
Haile, 4-night trip

10/10 Exceptional

This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
Andrew, 1-night trip

10/10 Exceptional

Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay.
John, 2-night trip

10/10 Exceptional

There was no warm water for bathing
Mobin, 2-night trip

8/10 Very good

A fairly new hotel very close to East Park Mall and Great East Road
Andrew, 2-night trip

8/10 Very good

It is a good money value.
Sofia, 1-night trip

10/10 Exceptional

The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great. The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.

2/10 Poor

I do not recommend this hotel. My experience was very disappointing. Upon returning to my room late at night, I discovered that the hot water was not working. After waiting over 30 minutes for maintenance to arrive, they confirmed that there was no hot water available in any of the other rooms either. This was incredibly frustrating, especially since I had an early flight to catch at 5 AM and just wanted to take a hot shower before leaving. Service from reception was slow, adding to my frustration, and I had to call multiple times to get someone to even show up to take a look at the shower.
Christina, 1-night trip

8/10 Very good

some problems
Too close from night club, music every night from Thursday to Sunday. Huge odour problems of the bathroom drain
Laurent, 20-night trip

8/10 Very good

Selma, 1-night trip

10/10 Exceptional

rolando, 4-night trip

8/10 Very good

NAOTAKE, 3-night trip

10/10 Exceptional

Sanchita, 4-night trip

10/10 Exceptional

Yasuyuki, 10-night trip

2/10 Poor

Michael, 1-night trip

8/10 Very good

5-night trip

8/10 Very good

Sascha Julian, 4-night trip

10/10 Exceptional

Shari, 2-night trip

8/10 Very good

Gerrit, 5-night trip