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Hotel Palenque

2.0 star property
Art Deco Palenque hotel with indoor pool, connected to a shopping centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palenque

Indoor pool
Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor dining
Hallway

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Children's pool
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Gift shops/newsstands
  • Luggage storage
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Ave 5 De Mayo No 15 Col Centro, Palenque, CHIS, 29960

What's nearby

  • Museo Del Textil - 7 min walk - 0.7 km
  • El Panchán - 10 min walk - 0.9 km
  • Aluxes Eco Park - 5 min drive - 4.3 km
  • Misol-Ha Waterfalls - 7 min drive - 7.7 km
  • Palenque Archaeological Zone - 11 min drive - 8.4 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 5 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 109 min drive

Restaurants

  • ‪Asadero el Amigo - ‬6 min walk
  • ‪Café de Yara - ‬4 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪Restaurante Xkatsime - ‬2 min walk
  • ‪El Marino - ‬1 min walk

About this property

Hotel Palenque

When visiting Palenque, Hotel Palenque is a great choice to consider. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a children's pool, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 27 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Room service

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1960
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Cash deposit: MXN 100 per day

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the swimming pool, and guests under 5 years old are only allowed in the swimming pool with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Hotel Palenque
Palenque Hotel
Hotel Palenque Hotel
Hotel Palenque Palenque
Hotel Palenque Hotel Palenque

Frequently asked questions

Does Hotel Palenque offer free cancellation for a full refund?
Yes, Hotel Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palenque?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Palenque?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palenque?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palenque?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Palenque and nearby?
Hotel Palenque has an indoor pool and a garden.
Does Hotel Palenque have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palenque like?
Hotel Palenque is a short 5-minute drive from Palenque, Chiapas (PQM-Palenque Intl.) and 10 minutes' walk from El Panchán.

Hotel Palenque Reviews

Reviews

6.2

Good

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Fair

Mixed review: Very nice and helpful staff. There is very little to do in the center of Palenque. If staying again, I would stay at one of the nice hotels on the road out to the ruins. There was only one outlet in the room for all o fly devices. The room was old and definitely not sound proof with windows that let noise in. I could hear everything going on in the main plaza nearby, including the band and military recognition that started at 7 am one morning.
Terry, 2-night trip
Verified Expedia guest review

6/10 Good

Great location near park and businesses like stores & restaurants. Clean rooms but older fixtures. Nice helpful front desk staff.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cute hotel in fun town
This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.
Laura, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Bad service and personal not enough to help
bad internet. The breakfast is was very poor and restorant not so clean
Verified Expedia guest review

2/10 Poor

Hotel Palenque--August 2012
I did not have a good time at this hotel. It was unbeliveable noisy, and the noise cam from many sources. First off, the restaurant played music that was too loud. Secondly, most rooms are right on the street, near the main park, and the street noise went on well after midnight. Thirday, the air conditioners were so loud that it was hard to sleep. And even those didn't drown out the ambient noise. Lastly, one of the reasons I rented this place was because it had a pool--which was closed! This was August--peak travel time to this part of Mexico, and blistering hot. I was told, "Tomorrow it will be open." Hah! I stayed there three days and it was never open! There were plenty of other places to stay in Palenque. I'd avoid this play!
Verified CheapTickets guest review

8/10 Very good

Muy buen servicio
La ubicación es excelente, pero las instalaciones deben de ser remodeladas, y el estacionamiento hacerlo más seguro y techado.
Francisco, 1-night trip
Verified Hotels.com guest review

6/10 Good

muy viejo rescatable la ubicacion
viejo ruidoso pero atentos y buen ubicado
1-night family trip
Verified Hotels.com guest review

8/10 Very good

El personal súper accesible y con la mejor disposición de ayudar. Muy bien ubicado. La habitación muy limpia y con aire acondicionado y ventilador funcionales al 100%. Lo único que cambiaría sería la iluminación, demasiados tenues los fotos. La habitación es muy oscura. La alberca súper limpia, no importa si hay gente o no usándola, la mantienen impecable.
Miguel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JUAN, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Fotos no reales del hotel
Nada que ver con la realidad y las fotografías que publican del hotel, no nos dieron con aire acondicionado, muy viejo el hotel
maesther, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Camilo, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

El hotel esta muy descuidado.
Los baños estan muy descuidados tienen moho huele a Viejo y le falta mucho mantenimiento esta en muy mal estado los baños.
Leslie, 2-night trip
Verified Expedia guest review

8/10 Very good

Bien
En general por el tipo de hotel esta bien pero no hay restaurant, pero no podia pedir mas
viola, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

メインストリートが至近距離で便利です
隣接する公園を横切るとすぐメインストリートで、好立地です。ホテルは、テラスが広く、空間にゆとりがあります。プールの周りには熱帯植物が植えられていて、綺麗でした。朝食はホテル外となりますが、玄関から３０秒以内に何軒か店があり、不便はありませんでした。
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

Hotel viejo en malas condiciones
Contras: Instalaciones muy viejas, desde el estacionamiento de tierra mal ubicado hasta el baño viejo y con camas duras.
Verified Expedia guest review

6/10 Good

Hotel céntrico
El hotel cuenta con excelente ubicación, en frente de la plaza, cercano a la iglesia, cerca de restaurantes, y venta de artesanías. El personal del hotel es muy amable. le hace falta una remodelación urgente de las habitaciones, sobretodo de los servicios sanitarios. Cuenta con lo básico. No tiene elevador, ni camas King size.
Verified Expedia guest review

2/10 Poor

No cuenta con lo que ofrece
El hotel refiere tener caja fuerte y secadora de cabello y no funcionan; el baño sucio, tenía huellas de sangre en la pared, el primer día no hubo agua caliente y los demás llego a tibia, nos quejamos y no resolvieron nada. Si regreso a Palenque, buscaría otra opción
Verified Expedia guest review

8/10 Very good

MUY MALO EL SERVICIO DEL DESAYUNO INCLUIDO
EL SERVICIO DEL DESAYUNO INCLUIDO ES MUY MALO ES UNA BURLA YA QUE SOLO TE DAN CAFE O TE Y PAN TOSTADO CON MANTEQUILLA Y MERMELADA, SI UNO QUIERE OTRA COSA TE LO COBRAN, EN CUALQUIER PARTE QUE INCLUYE EL DESAYUNO MINIMO ES CON JUGO O FRUTA Y HUEVOS ADICIONAL AL PAN Y EL CAFE
Verified Hotels.com guest review

8/10 Very good

condiciones del hotel Palenque.
El hotel bien ubicado en el centro. Lo malo es que esta en un andador y el taxi no llega hasta la puerta, nosotros tuvimos que cargar las maletas todo el tiempo. La habitación cómoda y limpia pero olía mucho el desagüe del baño. Nos toco en el 2 piso, no hay elevador ni quien cargue maletas. Por lo demás todo bien
Verified Hotels.com guest review

6/10 Good

Hotel in centro
posizione del hotel buonissima, a un passo dal centro. Personale cordiale ma la colazione è scarsa: due fette di pane tostato e due marmellate locali
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review