4/10 Fair
8 Feb 2025
Disappointed.
The check-in desk remained unstaffed for our entire stay. I arrived after hours and was given the room/cabin number by phone and the entry code. My impression from the Hotels.com web site was that this was a full-service establishment. Not so. Whoever gave this place a "wonderful" review either fantasized or was not truthful. If I had not been late arriving and in need of rest I would have passed it by.
KEVIN
KEVIN, 2-night trip